Shaws Department Stores Bewertungen 

258
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had to return a faulty item and Tajana was so helpful. My email was answered within hours and she got everything sorted for me, including a refund.

Bewertet mit 1 von 5 Sternen

DISGUSTED THAT THEY SELL AI SLOP. MY POOR MOTHER PURCHASED THE MOST HIDEOUS AI PILLOWS I AM REVOLTED. STAY AWAY FROM SHAWS UNTIL THEY LEARN WE DO NOT CONDONE DISGUSTING AI SLOP.

Bewertet mit 5 von 5 Sternen

Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Mehr ansehen

Unternehmensdetails

  1. Kaufhaus

Vom Unternehmen geschrieben

Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.


Kontaktinformationen

4,1

Gut

TrustScore 4 von 5

258 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(258)

80 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Staff constantly watching over and following me

The staff are and have been very helpful in the past however recently when I have been in the store and looking at the makeup section there always seems to be a member of staff following me around and watching over me. I thought they would ask if I needed any assistance however they just continued to follow me around and watch everything I was doing which made me feel very uncomfortable. If I was acting suspiciously I might understand but I was simply browsing products and in turn felt as though I was being watched like a thief.

5. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Attitude of the staff

Attitude of the staff. I visited the Athy shop with my family on 19th of feb 2025... The security was behaving very much rude, as if I am there to rob something.... The moment i entered the shop he is behind me.. It was annoying.. So i dropped my plan to shop more and just payed for the minimal stuffs what I picked and i have to leave..

Tis is very annoying.. Please be noted that I own my own house( not social home) and two cars and other expensive gadgets.. Both me and my wife are well earning with reputed jobs.. There is no need to rob any thing from anyone..

So i need to give a an under rating for your shop.. The behaviour from your staff was very much rude.. Hence I am not going to recommend your shop to any of my friends or families anymore. Thankyou

19. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Staff politeness

Staff politeness, ease of returning items, good range of quality items. However no toilets, which is quite important for the elderly - I would have thought there should be toilet access in a department store

27. Jänner 2026
Bewertet mit 1 von 5 Sternen

Shaws Waterford helping themselves to your cash

Bought underwear in shaws on Monday 2nd February 2026, when I went home I checked the receipt and saw I was charged €42 euro for a bra I hadn’t purchased! I rang the store this morning and was told that they had an IT problem and this has been happening for a while!!! An extra item has been appearing charged to customers and their IT guys were having difficulty sorting it out…I said why were they not telling customers to check their receipts and was told it didn’t happen all the time, ….i went back today Tuesday on my lunch break to get a refund and no problem but no apologies from customer service… I asked for store manager, when I met him he apologised and asked if I got sorted I told him I did but asked if I hadn’t noticed were shaws keeping my €42 he said he had only heard about the problem this morning.. I told him customer service said it was an ongoing issue …. He blamed the staff for not telling him and said basically yes shaws would have kept the money because they wouldn’t have known…..he’s the manager and wants me to believe that he didn’t know until today really!! I’m absolutely speechless…..check your receipts or you could be ripped off by shaws Waterford

2. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, my experience was the total opposite to inconvenient. I emailed Shaws late Tuesday evening. The
matter was sorted on Wednesday without any hassle or inconvenience on my behalf apart from writing a brief email.
This is how business should be carried out if it is to be a success.
Thank you to Andrea in particular who assisted in my case.
Deeply appreciated.

6. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Shaws, Crescent in Limerick. poor sales assistants

I was in Shaws ladies department in the Crescent in Limerick paying for goods . At the check out 2 female assistants discussed their breaks the entire time. Very vocally about who had or hadnt got a break. Their discussion slowed the sales process so much that after a min I remarked that nothing was coming up on the tap machine which momenterally drew the clerks attention back to me. It was unprofession service and Id hate to think it was a regular event. Maybe I got them on a bad day ??? But Shaws do better.

23. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I am delighted with the items I got…

I am delighted with the items I got this is my second time order from shaws quick and easy and delivered in less than two days I would recommend them to anyone who wants to buy online close I was lucky because there was discount on all the items which is great

29. Dezember 2025
Bewertet mit 5 von 5 Sternen

I found this company to be very prompt…

I found this company to be very prompt on dispatching my order and keeping me informed on its progress. Also very easy to place order at checkout. My item arrived within a few days and the product quality is very good. Highly recommend this store.

29. Dezember 2025

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr