Amazon UK Bewertungen 

Ordered a game on Amazon they gave us a delivery date and time then on that day told us it will be the next day my wife was in the front room and heard loud music from outside when she looked there was the delivery driver at our front gate which is about 20feet he didn't even open the gate but through the parcel at the front door and went back to his van not the service you expect.

Ordered 3 items together on 12th April. Next day Amazon said payment had been declined, they sent 4 messages via email, that does not accept replies. My bank confirmed payment was made, £238.10 and sent me confirmation and extract from my account. I made over 30 attempts to contact Amazon Uk via telephone, email and their ‘customer service’ page on the internet. No response at all. Then yesterday 14th I received notification via email the items were dispatched to me in Spain due to arrive 25/04. Again a no reply email. Today, I received a notification via Alexa that the items were held at customs pending my import tax number??? I have never worked in Spain, had a home here for 12 years, never been asked for an import tax number and have made over 1000 purchases from Amazon Uk, Germany and spain in that period. I am in very poor health and do not need this stress. I cannot contact anyone at Amazon to ask why they have taken this action but I suspect it is because they were proven to have messed up on my payment and were proven wrong. A disgusting service who have no right to claim a department purporting a customer service process. It has to be the worst company in the world for denial of contact with its customers, in my case now, lost customer.

Amazon shipping has terrible service. Cannot speak to account manager? keeps going around and around in circles.

You commit to ship more but then they increase their rates by 50% despite having a statment that says the following and says you will automatically receive cheaper rates if you increase your commitment.

“The rates applied for your account are accurate based on your current volume trends and we’re unable to negotiate. As part of our standard process, we continue to review your rates periodically and automatically adjust them based on a variety of factors. it includes any increase in volume to ensure you’re always receiving the best possible pricing.
also Our price changes reflect your current volume commitment with us. We will automatically adjust your prices to the most competitive tiers per your volume commitment. We will always offer you cheaper rates automatically, if you increase your commitment and ship more volume with us. Due to this, there is no need for you to contact Amazon Shipping to negotiate rates.”

I would avoid using amazon shipping!

Will just give you stress and anxiety!
No idea how a multi billion dollar company has such bad service and operates in such a way. Even if you try to call them to speak to them, the actual team with the ability to help you does not share any details and you end up wasting so much time.