The interface could be a LOT better. I had to spend some real time with it. And more to get the dictionary straight. I think it's useless to advertise it as an android ereader if a lot of the apps d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I’m happy that I transitioned to Boox from a kindle. I love the size, weight and the ability to use other android Apps for reading. In particular, I use Libby, short form and my newspaper subscription... Mehr ansehen
I like the device very much. It is my second one, as I lost my multi-year-used Boox Onyx that I loved. Unfortunately, the current case doesn't have a loop for the stylus, so I have no idea how to keep... Mehr ansehen
I bought BOOKX GO 10.3 2. Really good for the eyes, refresh rate is superb for e-ink, and really feels like paper. Downside is 10.3 screen isnt very well optimised for many apps, and text appers small... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
BOOX is a leading global electronic brand specializing in ePaper devices. Designed to reduce digital fatigue and boost productivity, BOOX caters to a diverse audience, including professionals, academics, and anyone who wants to enhance their reading and note-taking experience. By combining E Ink technology with the Android operating system, BOOX provides flexibility, cutting-edge hardware, and advanced software. For more information, visit https://shop.boox.com/
Kontaktinformationen
3,5
Akzeptabel
48 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 84 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Das haben sich andere Leute angesehen
The Boox Go 7 is a fantastic…
The Boox Go 7 is a fantastic experience. Its biggest strength is file compatibility and customization — it handles pretty much any format you throw at it, and uploading content is incredibly easy: just scan the QR code with the “Send to BOOX” feature and your files transfer instantly, no cables or apps needed. On top of that, the battery lasts a long time, so you’re not constantly recharging. Highly recommended for anyone who wants a flexible, no-hassle reading experience.
16. Juli 2026
First Rate Customer Service
There was some issue with my order and the color. Boox got right on it and got it fixed. First time order, first rate customer support.
16. Juli 2026
Horrible customer service
I never received the Boox air notepad. I emailed customer service twice and never got a response. Horrible customer service
16. Juli 2026
Antwort von BOOX
We are truly sorry to hear about your experience. Due to a recent system update, we were unable to view and respond to your inquiry in a timely manner. We completely understand your disappointment and are sorry for the delay in getting back to you.
Our customer support team has replied to your email with further instructions. We will continue to closely follow up on your case and make sure it receives the attention it deserves.
Straightforward process
Straightforward process, had everything I was looking for. Came with extra I'll probably never even use.
16. Juli 2026
Great reading and word processing, stylus needs improvement
The size of the device is excellent, and I love that it is backlit and runs on Android. I also like that the backlighting has an adjustable warmth setting that can be used to turn the screen redder, which really makes it easier on the eyes. I’ve been using the device for reading and, after downloading Google Docs and attaching a third party keyboard, for word processing and have been satisfied. I’ve removed a star because the stylus experience isn’t great. I bought the stylus but haven’t been using it because of the lag when writing. My ideal device would be the size of the Box Go 7 Color Gen 2 but have a stylus experience like the Boox Note Air5 C: a higher quality writing experience, and a stylus that attaches to the device magnetically
16. Juli 2026
Palma 2 broke. promised to fix and then refused.
Palma 2 broke and I emailed boox help. They made me jump through weeks of procedures and unclear instructions to finally assure me that my unit was under warranty and I could return it for a repair. Then, days later, they said, actually no, it's NOT under warranty, "sorry." Sorry? Your product lasted only 15 months and you don't care to stand by your commitments?
11. Mai 2026
Bewertung ohne vorherige Einladung
They have terrible after-sales support
They have terrible after-sales support: promised updates don’t arrive, and long-standing bugs don’t get fixed.
Putting Android on an e-reader sounds flexible, but in practice, it’s been a mess. On my older Onyx device, basic web browsing is essentially broken because of an expired root certificate, and there’s no supported way to update it. As a result, I can’t reliably open websites, and Google services (including signing into a Google account and using the Play Store) also don’t work.
Overall, the hardware concept is undermined by weak software maintenance.
1. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BOOX
Dear Artem,
We sincerely apologize for the inconvenience.
BOOX is committed to providing free firmware updates for all models for more than 3 years since the product launch date. So every BOOX user can have improved experiences through consistent updates.
Furthermore, there are no restrictions on Android version or root certificate for browsing the web and accessing Google Play. In this case, you could try to check the video at the link https://www.youtube.com/watch?v=QcH3KOQmCDA to see if your device needs to activate Google Play. If so, please activate it. Then, please check if the problem with browsing the web and accessing Google Play can be fixed.
If you have any questions, please feel free to contact us at any time.
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