Callawaygolf Bewertungen 

Although I'm a firm believer in Callaway products I do not trust their company to order from. My golf bag is full of nothing but Callaway products but I was missing a sandwedge so I ordered from Callaway California pay the extra $23 for next day Air it took five days to get here, never order next day Air with Callaway. I tried contacting Customer service got a run around and no direct response or answers, beware what you're ordering from these people

My wife purchased a Callaway cargo bag for me as Christmas gift. She purchased it from Dicks sporting goods with an extented warranty (waste of money)I finally got to use it. I love the bag but encountered some issues. The first was it gets top heavy so it falls over. It is also to big for my low rider cart. The second was the condensation from the insulated pocket soaked through to my club handles. Went to Dicks and the 3rd party insurance company they use within minutes responded that they wouldn't help me. I called Callaway explained my issue. The agent that helped me was very professional. She gave me some options that would work out better for me and replaced the bag. Thank you Callaway for standing behind your product and always having excellent customer service.

I purchase a new set of Elyte irons and Opus wedges in 2025
I had the head of the 9 iron break from the hosel and contacted Callaway customer service and was sent a new replacement n 5 days..exact specs as well.
And I noticed my Opus wedge was having excessive wear with some rust spots I received the same service!!
If you’re torn on which irons are for you..just know..they back up their clubs!!’
I’ve told all my golf partners and they too were impressed!!
Great customer service Callaway!
Thanks!!
Mike Coleman

Bought a Paradym 3 wood 2nd hand which at worst is 3 years old when it started to rust and bubble on the top and face sent it back and they were not interested as I hadn’t bought it new will not buy Callaway ever again

Went to a Golf Galaxy Performance Center to get fitted and purchase a new driver. Was fitted and purchased my new Callaway Elyte X driver about a month before league play started. Played 2 weeks with club and found it impossible, maybe 1 out of 10, to even hit a fairway and even then with yardage shorter than my big Bertha. Went back to store to have then take a look and possibly refit. Was told I probably needed to switch shafts but that would probably cost several hundred dollars more , on top of the nearly $500.00 I purchased the club for just a few weeks earlier. I told them no way so they made a few changes to the hosel, which really didn’t help a lot. So now the driver stays in the bag and I usually tee off with my Elyte Hybrid I also purchased this year. I switched last year to the Elyte irons last year and was very pleased with them as well as my new Hybrid but gotta believe you’ve come up short on your driver design.

I am writing to express my serious disappointment with Callaway Golf’s customer service regarding a replacement club for my Callaway XT golf club package.
I recently purchased the Callaway XT golf club package for approximately $800 — a significant investment that I made with confidence in the Callaway brand. Unfortunately, my son lost his 8-iron during a round of golf, and when I contacted customer service to purchase a replacement, I was told that an individual replacement club is not available for this set. The only option offered was to have another club cut down — which is not only inconvenient but entirely unacceptable for a premium purchase at this price point.
For a company of Callaway’s reputation and stature, I find it extremely poor customer service not to offer individual club replacements for a packaged set. Clubs get lost, damaged, or worn — this is the reality of the sport. Customers who invest $800 in a set should not be left without a reasonable solution when a single club needs to be replaced.
I am respectfully requesting that Callaway:
1. Provide a direct replacement 8-iron from the Callaway XT set at a fair price.
2. If a direct replacement is not currently available, explore a viable solution so that my son can continue using the complete set he loves.
3. Consider implementing a replacement club policy for packaged sets going forward, so other customers are not faced with this same frustrating situation.
I have been a loyal supporter of the Callaway brand and would like to remain one. However, this experience has left me questioning that loyalty. I sincerely hope Callaway will step up and make this right.

My driver cracked. I called a month ago and they were going to send a replacement-which they have not. I have called twice. The recent time the guy said it would be sent right out-not to worry since the shipping label they sent expires soon. I honestly do not believe the guy-and looking at the ratings of 1 I would not trust this company at all!!!!!!

I'll never buy from these idiots again, 1-2 weeks has now turned into 5 months of delays due to shafts I can go get myself today... They have gone way down hill. This has been a major problem for them over the last couple of years and I'm done.

I purchased an Odyssey Mallet Putter and developed a significant rattle not long after. Showed a sales rep there was no abuse and he agreed to get it replaced, never happened! Contacted Corporate and got nothing but the run around and nothing done. Will never purchase anything from this pathetic company again. Only satisfaction is i am along time clubbuilder and absolutely slammed them on social media!

Callaways Quantum Max Driver can not be swing weighted without LEAD TAPE!. I traded in my perfectly swing weighted Elyte driver for the brand new high tech Quantum Max With the high thech LEAD TAPE option for swing weight driver adjustment. Callaway does not offer rear weight kits and suggests LEAD TAPE. I’m out 2 drivers and a lot of cash.

I wish I had read the reviews first, I ordered a jacket on the 8th November, website states 3 - 7 days delivery ( yeah right ) after about 10 days I emailed them to find out where my order was, I received an immediate I.A response stating some items may take longer, so, waited another few days still nothing, another email another A.I response, but this time promised a shipping refund, which I received a couple of days later, anyway after several emails I eventually received my order, 15 full working days after the original order date. NOT GOOD

I purchased a set of Elyte irons, which were supposed to be standard length, loft and lie. After playing with them for a few rounds I noticed that they were about a club shorter and the setup seemed off. I took them to golf galaxy where I purchased them to check the loft, and lie angle on them. Each club was off on the lie angle up to 2 plus degrees. I am very disappointed in Calaways quality control. My bag is full of Elyte irons and driver, mini driver, rescue, and wedges. I’ve played Callaway since 1996 and the quality has always been spot on. The tech that bent my clubs back to standard said they are seeing this more often. Come on Callaway you make and charge for a premium product. Get your quality standards up to your prices! All I can do is shake my head when I think about how you have let your quality standards slip.

Do not order from Callaway Europe.

This is the worst company I have ever dealt with in terms of customer service.

3/4 months I’ve been waiting for my order. They do not answer the phone, they do not reply to emails, they do not engage on social media, it’s honestly a joke. I don’t know what to do. They’ve taken £1k of my money and then ignored me. I am about to explore what legal actions I can take as I’m honestly disgusted.

I can't believe the customer service for Callaway. They have been the absolute best for both my husband and I. Time and time again, they went the distance for us personally. I have a scramble coming up, they were able to replace my broken driver so quickly. I really appreciated the fact that they went out of their way to make sure I had my club for the event. I will only buy Callaway from here on out. They have two customers for life!

Placed an order on 1 August (£57) hadn’t received it, chased it up, it’s now 10 August & been advised it has been shipped but could take 2 weeks, I’ve paid £7 postage which must be pidgeon class. They’ve advised if it doesn’t arrive in 2 weeks I can apply for a refund. I think this Company is probably a scam. Do not use. Ref WCA890749

Ordered the new callaway elite driver,
Never arrived, sent emails to customer services at callaway and everyone ignored.
Terrible service and 2 weeks gone and still nothing.
Don't use them

Here is an email I sent to Calloway leadership. No surprise I didn't receive a response.
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In recent months my wife and I had a significant birthday and we agreed we were going to buy new golf clubs. We always like Calloway and were inclined to purchase new Calloway clubs; so after working through club fitting sessions, we decided separately to make our new clubs Calloway.

We each purchased woods and irons separately, and from different sources (separate story) but in 5 different purchase transactions, Calloway only got an order right 1 time. Here’s the list:
1. Retailer/fitter-clubs were shipped with wrong grips. Grips backordered 3 weeks
2. Retailer/fitter-driver, 7 wood received as ordered.
3. Calloway sales (800#) - 1st set shipped to a made up address. I probably should have checked address on invoice but there was no reason to expect they could get my address so wrong. I was sent another shipment.
4. Calloway fitting at local course- ordered driver and 5-wood specifically requesting mid-size grip to match the rest of my set. Clubs received with standard grip.
5. Retailer/fitter - ordered set of LEFT handed woman’s irons and hybrid. Calloway shipped RIGHT handed clubs.

We have spent over $4000 on new golf equipment that has been nothing but frustrating. The game is hard enough without having to waste time with additional trips to retailers and exchanges.

My set is still not complete. Should I expect another screwup? or should I look to Taylor Made for the remaining pieces?

I pre ordered the Maverick 25 complete set golf clubs in mid June, for dispatch in mid July. Not been able to track the order online at any point but just put it down to being a pre order.

Last week I received a discount code for the Callaway website, enquired about being able to apply said discount code. Or potentially cancelling order and applying to a new purchase of the same clubs. Still no answer to the question and only seem to respond to emails once a week?!

Then today after returning from holiday and expecting to have arrived home to new clubs, I’ve not even had an email to say they’ve been delayed. So I called the customer service line. They were obviously working from home. Gave order details, and was told I’d have an email within 10-15 minutes on the status of my order. Guess what? NOTHING.

If I had the option to cancel online I would have a long time ago. They’ll certainly be getting cancelled in the morning. But they’ll probably mess that up too.

I’ve had some really bad experiences in the past with customer service, but the Callaway experience is 100% the worst. I’m literally trying to give them my money and it’s like they don’t want it! Unbelievable.

I can’t speak about their equipment as I’ve never played golf before. But if you’re thinking about buying Callaway clubs don’t go direct to them. It will not end well!

Still happy to keep pushing subscription emails down my throat too!

My son (14) ordered a golf glove. It didn’t arrive. Callaway accepted it had been lost in transit and agreed to refund. No problems - simple, right?
Except they haven’t refunded. They keep saying they will and are ‘chasing the finance department’ but 7 weeks later no refund. And no communication either when we chase. We’ve now had to escalate and report as a disputed transaction with my son’s bank. What a waste of time and money for everyone involved (including Callaway) - all because Callaway seem unable to process a simple refund for an order they accept was never delivered.

If you are seeing this. Do not order clubs from callaways website. I have waited over 10 weeks at this point for my clubs to ship and after my 4th call to customer service to see what the hold up is, I have just been notified that the clubs are out of stock. I don’t understand what kind of system they have over there, but this is flat out ridiculous. I was given dates ranging from mid April to beginning of June for delivery, and when I complained about the delay, they offered me a whopping 5 dollars off my next order. Never order from these people they simply do not care.