Sidecar Health Bewertungen 

482
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

everyone that I spoke with at SideCar has been very helpful. I wasn't used to this type of insurance coverage and they did a good job of helping me to understand how they're able to save money. . They... Mehr ansehen

Bewertet mit 1 von 5 Sternen

This is not traditional insurance, it's really not insurance at all. It's a matter of wether they decide to cover an expense or not. Usually not. The only thing you can count on with them is taking yo... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Thank you sidecar Health y'all are awesome. I was able to get in to see a dermatologist and was able to finely get some relief for my eczema that has gone everywhere on my body. Thank you so much agai... Mehr ansehen

Bewertet mit 5 von 5 Sternen

It’s a very different way of providing insurance but it is consumer driven and very educational as far as how different providers charge vastly different prices for care. The learning curve is more t... Mehr ansehen

Unternehmensdetails

  1. Versicherungsgesellschaft

Vom Unternehmen geschrieben

Sidecar Health is an ACA-compliant employer sponsored major medical plan with no networks, no prior auths, and no surprise costs.


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

482 Bewertungen

5 Sterne
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Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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Hat 94 % seiner negativen Bewertungen beantwortet

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3,9

Alle Bewertungen

(482)

82 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Sidecar always has the best customer service

Sidecar always has the best customer service. The chat feature on the website has been great. If I have a question or I am not sure of what to do. I can go and ask a live person without having to deal with a bunch of malarky. Overall I have been very happy with my coverage through Sidecar.

1. August 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great Experience!

It does take quite a bit of work to obtain an itemized invoice from your service providers but once you do, Sidecar Health makes it super easy to upload your documents and they'll take care fo the rest for you. After we've submitted our documents, sometimes we're left with credits on our plan that leave us paying less which is great! And their customer service is awesome and always available!

7. Jänner 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

This company sucks

This company sucks! My husband has called numerous times and always gets stuck with a person who cannot speak good English! It’s a total ripoff! Would NOT RECOMMEND!!

31. Juli 2023
Sidecar Health-Logo

Antwort von Sidecar Health

Hi Barbie, thank you for taking the time to write this review. We're sorry to hear about your experience and take your feedback very seriously. All our Member Care agents are native English speakers based in the US. We also have dedicated member support 7 days a week through chat for your convenience.

Bewertet mit 5 von 5 Sternen

Great Health care! Used a few times over the past year and…

Used a few times over the past year and was easy to navigate the system. Nice to be able to submit EOB's online through the mobile application.
A bit confused on why Chiropractors are listed as a question on the initial application. Over a decade of research has shown that their treatments are highly effective at a lower cost than M.D's and PT's for musculoskeletal complaints.

26. August 2022
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Sidecar Health is reshaping the way healthcare is accessed

I've had excellent responses from doctors and pharmacies. The website dashboard is easy, and seamless to use. I believe Sidecar Health is reshaping the way healthcare is accessed. The most appealing aspect is the empowerment it offers, allowing individuals to have complete control over their choice of healthcare providers.

15. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TOTALLY MISLEADING

EDIT: I am replying here to the message below to side car health. My original comment follows this unedited.

The problem has nothing to do with what is possible and what is not possible with your "coverage". The biggest problem is NO WHERE on your website before you buy the coverage are you warned that no matter what, you'll pay 20 percent.

Sorry to break it to you this is indeed a co pay and or a deductable, you just try advertising the contrary through semantics. Further, no where, even after you've purchased the coverage are you warned that you could end up paying most of it, just to "shop around for the best prices" which brings me to the next point, THERE IS NO DIFFERENCE BETWEEN "shopping around for best prices" and being in a "network" that either covers you or not. They are the same, and differ in name only.

And last, but certainly not least : for the one thing I used the card for YOU DIDN'T EVEN COVER AS MUCH AS THE MONTHLY PAYMENT that I would have been paying had I remained on the plan. In short I paid you 245 dollars and you covered 223 of it.

To summarize, all of the things you advertise as benefits of using this type of insurance over others don't exist. Even if you "don't have co pays and deductibles" your customers will ALWAYS be paying out of pocket. And shipping for cash prices is the same as being in a network. Even if there is a way to benefit from your "scheme" I was completely unaware of how because of the obfuscation of your site, your system and quite frankly your customer service. FURTHER your company made NO ATTEMPT to look into this before you tried to flag my review as false and made me verify.

TOTALLY MISLEADING. The website states "no copays, no deductible" wrong, you pay 20 percent the minute you use their card. then they will hit you for the rest after the services. i had bloodwork done and they paid 222 dollars from 890 dollars, leaving me with the rest.

This essentially means I pay 250 month to take 223.80 off a single medical expense. IN WHAT WORLD DOES THIS MAKE SENSE?

Then they tell you can shop around for different cash prices, but advertise "NO NETWORKS!", what is the difference? if I have to shop around for better cash prices, it is no different than shopping round for doctors in a network. I TRULY believe that any positive ratings are false there is no way, logically , anyone can benefit from this scheme.

17. Mai 2023
Sidecar Health-Logo

Antwort von Sidecar Health

Thank you for taking the time to write this review. One of the aspects our members love most about Sidecar Health is that there are no network restrictions, therefore you're free to go to any location you choose, which includes labs for blood work.

You are correct, unlike traditional health insurance, Sidecar Health involves some upfront work to identify the cost of care before receiving care. With this, our members can know before getting care whether they will keep the savings (more than half our members transactions) or pay the difference, which can’t always be said for traditional insurance. Our Benefit Amounts are set to match the average cash price in the marketplace, however providers pricing for bloodwork can vary greatly. Checking pricing before getting bloodwork is always recommended. Many of our members have been able to “keep the savings" by choosing lab providers who charge less.

Resources for bloodwork with Sidecar Health are available in your member portal or you can also call our Member Care team.

*This review is for the Sidecar Health Access plan. Sidecar Health also offers employer and ACA plans, which provide more robust coverage and additional major medical protections.

Bewertet mit 5 von 5 Sternen

We have had over 300 claims on this plan

I have had this plan for almost a year and a half now. To date my family has had over 300 claims, so I would consider myself very familiar with the plan at this point. My family has used it for doctor's visits, specialist visits, surgeries, emergency room visits, telehealth visits, mental health, prescriptions, specialty prescriptions etc. In the past I have had plans with Blue Cross and United. At this point I can honestly say that this is my favorite plan by far. I am able to go to whatever doctor I choose without a referral, I have a clear benefit amount that I can easily find on the app which allows me to know ahead of time whether I will owe money or possibly receive a credit which I have received plenty of! I overall feel much more in charge of my healthcare. I also love having the app with all of my medical records and appointments available at any time I need to go back and look at anything. This is definitely the way Healthcare should be.

8. Mai 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I could go on forever about the two…

I could go on forever about the two months I've been on this insurance, but I'll keep it at this: If you have a family, and your employer offers this insurance, opt out and get your own insurance. Customer service was made out to be very helpful, but the opposite is true. It's a lot of extra work, especially if the hospital you are at does not know their cash price for services at the time. I believe the company started with good intentions, but it has been nothing but a headache in an already complicated industry. Edit: they did offer a three way call. Customer care was incredibly rude not only to my wife but also to the hospital. They're the reason I'm leaving a review.

25. April 2023
Bewertung ohne vorherige Einladung
Sidecar Health-Logo

Antwort von Sidecar Health

We are very sorry to hear you haven't enjoyed your experience with Sidecar Health. As you’ve learned Sidecar Health is different than other types of insurance. Instead of asking your providers “are you in network?”, our members ask “how much does this service cost?” for planned procedures or care. We recognize that this is more work versus traditional insurance and a completely different approach. Many of our members love that this extra work on the front end provides much needed transparency and additional healthcare literacy. Additionally, the upfront legwork helps ensure seamless process on the back end, which we know can be very frustrating with traditional insurance (including surprise bills). Hospitals are required to disclose their pricing and we feel badly that you had a hard time getting that information from them and that the 3 way call our member care offered for you with the provider wasn't to your satisfaction. We take these reviews very seriously and will be reaching out to learn more.

Bewertet mit 5 von 5 Sternen

Way better than my employer given plan

Highly recommend this company! I have had insurance with leading commercial companies and though it was employer paid, it was and HMO with high deductible. I went part time, 24 hours a week and become ineligible. I also run my own business and came upon Sidecar while searching for an answer. The marketplace options were absurd for what they offered. I am so glad I lost my other coverage, this is so much better!

20. April 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Longtime subscriber - Very pleased!

I have been using Sidecar Health for several years now. I love the way I can customize my plan to suit my needs. The first few years, I had a lower deductible and received benefits for the care I received. The last couple of years, I raised my deductible to lower my monthly premium and found that I still had the peace of mind that I was covered in case of a catastrophic illness.

31. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

again I look up shingles vaccine and it…

again I look up shingles vaccine and it says one thing but then covers only a certain one(which it does not say when you look it up before hand) so you owe. I have not ever looked up a drug or service and it be right. I called about the shingles shot and the lady read off a certain brand that was to be given. That's not what my look up said. She said she would get answer and call back- no call!!!. Very frustrating and not what what I was told would happen. NOT HAPPY!!!!

27. März 2023
Bewertung ohne vorherige Einladung
Sidecar Health-Logo

Antwort von Sidecar Health

Thank you for writing in. We understand your frustration – what you’re describing is not how our product is intended to work. We have made adjustments to our flow and there should be no further issues in using your Sidecar Health VISA benefit card. Thanks for your patience and please feel free to reach out if you have any more questions or concerns

Bewertet mit 1 von 5 Sternen

Sidecar Health is WORST insurance for diabetes ever.

If you have diabetes this is the worst insurance there is. They consider insulin not preventative and will not cover a dime of the prescription until you pay your crazy deductible and we all know how expensive insulin is.

20. März 2023
Bewertung ohne vorherige Einladung
Sidecar Health-Logo

Antwort von Sidecar Health

Thank you for writing this review. We take reviews very seriously and would like to understand more. We’ve gone ahead and requested some more information via Trustpilot so we can be sure to address everything you’ve mentioned above. That said, we have members taking insulin that are pleased with how it works.

For Sidecar Health major medical members, Sidecar Health guarantees access to prescriptions at or below our Benefit Amounts, which includes insulin.

We are also always available to help our members (we have helped other members find insulin below the Benefit Amount). In some cases where the insulin prices have gone up, we have also increased our Benefit Amounts.

Bewertet mit 1 von 5 Sternen

Great idea but reality is different

Great idea but reality is different. This will not help if you live in a state with Healthcare mandates, it does not cover in case of emergency, and if you need to use it for the Doctor's office the Doctor's billing department makes it very difficult to get the information that Sidecare needs to process a claim.

15. Dezember 2022
Bewertung ohne vorherige Einladung
Sidecar Health-Logo

Antwort von Sidecar Health

Thank you for writing this review. We take reviews very seriously and would like to understand more. We’ve gone ahead and requested some more information via Trustpilot so we can be sure to address everything you’ve mentioned above.

Bewertet mit 5 von 5 Sternen

Finally!!

Ever since getting sidecar health it has been the easiest, trouble free, no BS health insurance I have ever had. There is just simply no problems with the process. I go to whatever doctor I want Pay at the end of The Visit like it's cash with the side car Visa and they automatically take my 20% out of my bank account and the 80% goes on the side car Visa. Uploading the bill on to their invoice website is extremely easy I just take a picture And it loads and I'm done. They even credit you back if they pay more then what I paid for a certain service at a certain practitioner without even asking. Another great advantage to having sidecar is I am still able to use savings apps like good RX for prescriptions.I would recommend sidecar to anyone.

9. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tricky in the beginning, worth it in the end

In the beginning it's tricky to get the hang of how this works, but after 3 years of being self employed and using sidecar, I got the hang of it. The trick is to call ahead and ask the place were you are going to tell you how much the service/procedure costs for self pay rate and its CPT code. They often question you for asking about the CPT code since it's self pay, and I always end up saying that it's self pay from a HSA (health savings account) and my HSA only approves the transaction if the invoice has the CPT code on it. After I started using this method to request info from a provider, I never got questions about why I'm asking for the CPT code.

In all sincerity, some services/expenses Sidecar pays very low compared to what it actually costs (most of the time I found it to be labs/MRI/CTScans), but if you are great at calling around and researching good and not overpriced places to go, at the end, it ends up that it evens it out.

I pay around $225/mo and I feel more in control of this health plan than paying for a regular insurance and getting billed an amount that I had no say over.

I guess my overall thought is that it works, however, it only works if you are willing to put in the work to call ahead and do a ton of research before settling with a provider... And also be patient because often providers do not give you CPT codes right away.

14. Februar 2023
Bewertung ohne vorherige Einladung

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