Smartappliancesuk Bewertungen 

655
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Any queries i had pre purchase were answered quickly. Following the purchase I was emailed confirming delivery instructions which matched the details provided on the website prior to purchase. T... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I purchased a Samsung one connect cable which is working very well and fits my TV. I found using the website very easy and I used their live chat function beforehand to check the product would be suit... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Very smooth process and very quick delivery and the delivery drivers handled the goods with great care . Very satisfied from start to finish and we love the TV , amazing picture too .

Bewertet mit 5 von 5 Sternen

Smart Appliances were by far and away the most competitively priced supplier for my new TV. Their pre and after sales service is excellent. The TV arrived within a couple of days of order and the del... Mehr ansehen

Unternehmensdetails

  1. Veranstaltungen & Unterhaltung

Informationen, die aus verschiedenen externen Quellen stammen

Home entertainment has never been so exciting, with advanced technologies that keep evolving. We’re here to help you find the TV that suits what you love to watch and how you love to watch it. Explore the world of Smart TV and browse Trusted Customer S...


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

655 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,4

Alle Bewertungen

(655)

54 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I recently bought a tv from Smart…

I recently bought a tv from Smart Appliances uk and I have to say I am over the moon with it. I was able to get it £40 cheaper than the already very reasonable price due to their innovative ‘make me an offer’ section. Would highly recommend. Great company.

7. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Smartappliances great delivery team

Smartappliances delivered my product to the time they stated, worked around my schedule, letting me know of any potential issues on the way. The team were friendly, efficient and respectful of our home. The team carefully removed the product from its packaging and tested it to ensure all was in good order before leaving.

11. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great tv at great price

Ordered a Samsung tv and then panicked after reading all the reviews. Yes they are an online company so emails and live chat are the only way to contact them. Don’t expect an instant reply but they do reply. I send numerous emails with all my concern and anxieties but to be honest the Tv was perfect. Only criticism is that the courier is slow and a little disorganised which I’ve been told is being dealt with. I had to contact them directly and keep harassing them with the delivery.

4. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best price around

They had a problem with emails which is now sorted apparently and the tv took a couple of weeks to come but my expectations were managed and it’s a great purchase many thanks

16. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID THIS COMPANY!!!

The whole process ordering from this company was a nightmare. It took over three weeks for the item to be delivered and I was offered the one day I said I couldn’t do. When it arrived it was the wrong product and the company admitted they had sent a different product to the one I ordered which is a breach of contract. Despite being in breach they refused to refund until they got the item back from the courier which took another week to get back to them. Then I had to wait yet another week to receive the refund. You may save a little money with them but what’s the point if you can’t guarantee receiving the item you ordered in a timely manner. Also the “expert” delivery team were really rough with the TV wielding box cutting knives very close to the screen whilst opening it. Just awful service all round, would give 0 stars if I could.

9. Oktober 2024
Bewertung ohne vorherige Einladung
Smartappliancesuk-Logo

Antwort von Smartappliancesuk

Hi Daniel,

We are very sorry you feel this way,

We can confirm 98.3% of orders are delivered within 7 days,

Your item was damaged, so we sent you a much higher spec TV free of charge, as a good will gesture.

However, this was rejected and returned to us,

As per our contract with you, we must receive any returned item before and can issue a refund,

Your item arrived to us on the Friday, Was checked on the Monday and Funds with you on the Tuesday,

Very sorry again for any inconvenience caused,

Thank you

SAUK Family

Bewertet mit 5 von 5 Sternen

During a recent house move

During a recent house move, the 'invisible cable for my Samsung Frame was damaged. I tried several outfits on ebay, and kept getting the wrong cable! Smart appliances sorted it out even telling me where to find the serial number and the right cable duly arrived a day later. Excellent service, highly recommend.

27. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good customer service from Sean.

Good customer service from Sean.. cannot beat these prices. Have been everywhere in West Yorkshire for a good quality TV and Sean's products are unmatched!

7. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

You may be disappointed or worse

On September 7th 2024 I placed a £839 order for a TV - 'the last one of that model'. The company uses a "Specialist" delivery company and after 5 days, (Yes, 5!) the TV was allegedly dispatched. I contacted the company on the 17th, 18th and 23rd asking where the delivery was. On September 23rd, I was told that it had been "quarantined" at the delivery depot due to damage - hard to believe but OK. I was told that I could wait for new stock, select an alternative or have a refund. I immediately checked their website and strangely enough, the exact same model was now in stock again but around £150 more expensive. I requested the replacement from their current stock. Silence...... I later decided that I did not want to deal with the company any longer and asked for a refund. Silence..... On 28 September I wrote to them again asking where the refund was and gave them 7 days to complete the refund. Silence.... On October 4th I raised a dispute with the Credit card company and 3 days later the refund arrived - along with a story about the payment "failed" the previous week. I do not believe any of the stories given - but I will retract this review if James cares to provide me with proof. I believe that the company is untrustworthy and I will not deal with them again. You might be lucky - some seem happy if you read and believe their reviews.

7. September 2024
Bewertung ohne vorherige Einladung
Smartappliancesuk-Logo

Antwort von Smartappliancesuk

Hi Jeff,

We are sorry about your experience, and always look to improve,

We can confirm you received a full refund from us and a £150.00 discount code for any new purchase,

Further to this, as a gesture of good will, we sent you a £25.00 gift card that can be used in 100s of stores in the UK.

We hope our gesture above help to reduce the issues you had and show we will always try to resolve any issues.

Thank you
SAUK Family,

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