The Sofa Company Bewertungen 

2 556
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sofa is great as advertised. Didn't rate delivery and thought not to remove packaging on delivery. Not good .

Bewertet mit 3 von 5 Sternen

The two seater sofa was delivered with the lining torn The delivery guys knew about it but said nothing to me I have repaired it with a staple gun Certainly not a white glove delivery Boxes shre... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft
  2. Wohnmöbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.

Free Delivery on All Products

We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.

Everybody hates waiting for things. That's why at the Sofa Company we make sure our products are in stock and available to be delivered next day.

Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

2556 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,7

Alle Bewertungen

(2 556)

85 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

Recliner chair arrived promptly

Recliner chair arrived promptly. However, it soon became apparent that the motor was defective. Sofa Company were very quick to rectify the situation and dispatched a replacement motor that I was able to fit myself. Otherwise, a happy customer.

20. Oktober 2025
Bewertet mit 5 von 5 Sternen

Ordered two recliners

Ordered two recliners. When opened one was the wrong style. Called and correct one was delivered the next day no issues. Easy to put together. Decent (stiff swivel bearings) quality for the price

1. Dezember 2025
Bewertet mit 3 von 5 Sternen

Nice sofas, awful delivery.

The sofas were decent and reasonable value. The sub contracted delivery company were complete clowns. Firstly they couldn't find our house and took about an hour of circling round before they found us. Secondly they were in a mad rush to get off again. I had to point out that they hadn't screwed the feet on properly and then they put the sofa back in crooked. It was stuck fast. Wouldn't go in or come out. They asked my wife and I to sit on the arms whilst they tried to yank it free. After 20 minutes they said they'd return it and we could have another one. I suggested using the handle of my large hammer to lever it apart and this worked. I then suggested putting soap on the slotted guides and when I did this, the back went in no problem. I received no thanks for my help and they left in a hurry with packaging materials strewn across the floor. How rude!

9. Februar 2026
The Sofa Company-Logo

Antwort von The Sofa Company

Dear Michael,

Thanks for taking the time to write a review, and thanks for taking my call earlier.

We appreciate your feedback and are sorry the delivery was problematic. We'll address this with the delivery company to improve their service and navigation. We regret the installation issues and the lack of courtesy you experienced. We're taking steps to ensure this doesn't happen again.

Many Thanks
Lee Burridge
Customer Service Manager
Sofa Company
01803 500810

Bewertet mit 5 von 5 Sternen

The chair is very comfortable, it fits my size 5' 10" perfectly.

Only had the chair for a day, but already found my ankles seem less swollen, due to keeping my legs elavated. leather feels very comfortable. Delivery was very good two guys brought in into my living room. The packaging was too large to fit through a standard door, but they took the parts out by front door bringing them straight in where the assembled it, very fast. Then tested everything showed me what was what before leaving. The chair is very comfortable, it fits my size 5' 10" perfectly. Have not used the heating yet but the vibrating feels helpful, if sitting for a long time.

20. Jänner 2026
Bewertet mit 5 von 5 Sternen

Fantastic customer service and product

Can’t say enough how good they are. From the day I decided to buy a chair from them (which they help a lot to decide which one would be good for me) and the day with their help on the phone to set it up.
After 6 mouth was a very small problem with my chair and with one phone call they sent me a new replacement. Fantastic customer service which you don’t see n many places now. Thank you guys (especially Lee) for looking after me and you have customer for life.

7. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Simple ordering system

Simple ordering system.
Kept up to date with delivery notifications.
Furniture arrived in good time.
Everything was as expected.
Thanks very much.

16. Dezember 2025
Bewertet mit 5 von 5 Sternen

Really pleased with my leather…

Really pleased with my leather riser/recliner chair. I checked the dimensions before buying to ensure it was the one to suit my lounge ( I had shortlisted 4 ) i was a bit nervous about buying without trying but it is perfect for my needs.
Delivery was just within the 2 week window but the delivery company were easily contactable and very helpful.i bought the chair during the Black Friday sale so I expect they were busy fulfilling pre Xmas orders.

16. Dezember 2025

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