Constant contact from customer services informing me of each stage of delivery and checking all was ok. Friendly delivery staff who set up sofa for me. Sofa so comfortable. Although a deeper shade... Mehr ansehen
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Das sagen Bewerter
Sofa is great as advertised. Didn't rate delivery and thought not to remove packaging on delivery. Not good .
The two seater sofa was delivered with the lining torn The delivery guys knew about it but said nothing to me I have repaired it with a staple gun Certainly not a white glove delivery Boxes shre... Mehr ansehen
Unternehmen hat geantwortet
Delivery was arranged within a few hours of placing the order. The chairs arrived within a couple of days, at the agreed time and as described. The free swatch sample was a very useful service and m... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
At The Sofa Company we believe in offering quality sofas at the best prices. Our range of leather sofas, fabric sofas, recliners and tub chairs is second to none, and many of our ranges also include corner sofas and sofabeds. We are also committed to giving you all the information you need to make an informed purchase. Over the last few years there has been a great increase in the use of different types of leather, and not all retailers are completely up front about what you are getting. Every product in our store has a detailed description, and we provide a leather guide so you can see at a glance what materials are used. Please also read our comprehensive leather guide for a more in-depth description. And finally our customer service team is second to none and will bend over backwards to help make your order smooth and simple. If you have any questions at all, please give us a call.
Free Delivery on All Products
We specialize in FAST & FREE delivery. We offer FREE next day delivery or a FREE white glove 2 man delivery service.
Kontaktinformationen
The Sofa Company, 278 - 282 Torquay Road, TQ3 2EU, Paignton, Vereinigtes Königreich
- 01803 500810
- sales@sofa-company.co.uk
- sofa-company.co.uk
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Well I was told free delivery but was…
Well I was told free delivery but was then informed I had to pay £60 or £30 for delivery so I’m obviously not happy with that.
Product & delivery were perfect 👍

Antwort von The Sofa Company
Delivery was quick and on time.
Delivery was quick and on time.
The chair was as described.
Assembly was OK - but needed better instructions.
The finished article is very good and I am very happy with my purchase.
Made the order - tub chairs
Made the order. Paid. Delivery date set. All communication was with myself. What could be better.
The delivery was earlier than expected, which made things so much easier, well done.
Amazing Company i was so impressed with…
Amazing Company i was so impressed with the recliners we bought another pair for our other room. Amazing delivery too very helpful chaps
I’m really pleased with the service I…
I’m really pleased with the service I received from this company after initially facing some issues with my order. They acted swiftly and professionally to resolve the matter, offering me a refund and ensuring that I was satisfied with the outcome. Their customer service was responsive, understanding, and handled everything with care. It’s reassuring to see a company take responsibility and make things right so quickly. I appreciate their efforts and would be happy to recommend them based on how well they resolved the situation. - Q
Great sofa, great service
Our new sofa is lovely, comfortable (as it should be of course!) and good looking! It's a really good colour, distinctive but not too loud! Delivery was excellent too so all round very good indeed. Thanks.
Very pleased with the sofa and tub…
Very pleased with the sofa and tub chair looks great in the conservatory
Very helpful delivery man
Smashing little chair
Easy to order .fast delivery .fairly well constructed .comfortable height .slight puckering to fabric on seat cushion but I think this will go when used
Excelente venta y envío del sofá
Excelente venta y envío del sofá, gente súper agradable y contento con el servicio. Montadores profesionales y simpáticos
More than happy with the product and…
More than happy with the product and service, updates etc, Would Highly recommend
Very nice staff would recommend to friends
Person I spoke to when ordering my chair was lovely very helpfull came with in a day of to and was very good quality good
Just be aware
Just be aware, if you are not happy with your purchase, you will have to pay for your own return. This costs hundreds for a sofa! I would go to a shop and try before you buy!

Antwort von The Sofa Company
Fantastic service
Fantastic service. Great communication. They called me the day after purchase. Delivery was exactly on time. Very pleasant delivery men. I would recommend the company to everyone I know. Thank you
Ordered 2 recliner chairs
Ordered 2 recliner chairs, The sofa company called me within a hour of placing the order to confirm the order and advise of a delivery time. I ordered on the Sunday and received them on the Tuesday. Easy to assemble overall a fantastic service Thankyou.
You wouldn’t expect a 5 star review…
You wouldn’t expect a 5 star review when goods are damaged, but I feel I need to give this firm the credit it deserves. Took delivery of 2 tub chairs and unfortunately noticed a split in one of them. My heart sank at the thought of trying to return it! I phoned the company and spoke to a delightful man who apologised and after I sent a photo of the damage he promised a replacement which came within two days. Well done sofa company. Highly recommend.
Amazing products and customer service
I ordered the de vere sofa it arrived…
I ordered the de vere sofa it arrived late, the delivery driver was extremely rude and dragged the sofa ftom his van which was parked in the next street and left it on a pallet in the road couldn't even be bothered to put it on my drive.the sofa is very poor quality and uncomfortable and definitely not a thousand pound sofa as advertised i called customer service the phone call was cut off andI've had no contact as of how to return it

Antwort von The Sofa Company
Great communication and products
Great products and a great company to deal with communication from order to delivery, emails, text and even a phone call. Delivered really quickly and on time. They even sent a colour material sample for us to chose from. Very pleased.
Just wanted to give feedback for the…
Just wanted to give feedback for the amazing lads who just delivered my sofa. Bri and Tyler were fab, so friendly and kind, took their time explaining how it all works and even took the rubbish away with them. Andy Turner … your lads deserve a medal 🥇
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