Spinny Bewertungen 

822
•
TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Customer experience etc all is good. But by the end of the day we’re here to sell a car and the website offers very basic figures.. their best cost also is lower than your neighbourhood mechanic will... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

After test drive, I addressed some issues regarding Engine mounting, all 4 suspensions weak, speaker not working, spark plug issue, engine noise. They promised me that everything will be done. Bu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Had a pretty smooth experience buying a car from spinny. The car was delivered on time and the overall delivery process was well organised.the car was presented well and everything was explained prope... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I would like to thank spinny for making things right and ensuring my concern was addressed. Thank you for the exceptional support and commitment until the issue was completely resolved. I had raised m... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Spinny is the most trusted way of buying and selling used cars. Choose from over 2000 fully inspected second-hand car models. Select online and book a test drive at your home or at a Spinny Car Hub near you. Get a no-questions-asked 5-day money back guarantee and a free one-year comprehensive service warranty with Assured Resale Value on every Spinny Assured® car.


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

822 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 96 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,3

Alle Bewertungen

(822)

599 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

This company run by bunch of unprofessionals

This company run by bunch of unprofessional people .
Stay away from these people who are rude , unprofessional and they just work under some kind of pressure which lead them to commit the promises what they cant fulfill.
The chain of command is also not reliable one as every employee is blaming another for the delay.
Bottom line Stay Away from these organized unqualified people who are selling the cars

12. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Sam, we're sorry to hear that your experience left you feeling this way. We understand how frustrating it can be when expectations aren't met. We'd like to look into this and understand what happened. Please share your contact details and car registration number with us through the Google Form: https://bit.ly/3kWbuVP. We'll connect with you at the earliest. Squad Spinny

Bewertet mit 1 von 5 Sternen

I had a very disappointing experience…

I had a very disappointing experience with Spinny.

I listed my car on OLX for ₹2 lakh. After that, I received a call from Spinny saying the final price could vary by around ₹20,000–30,000, which was completely reasonable.

Their mechanic inspected my car for almost 40–50 minutes and even gave it good ratings. But when it came to the final offer, the sales representative completely changed his attitude. Instead of explaining the valuation professionally, he started insulting my car on the call, saying it was "finished" and had no value at all.

When I politely refused their offer, he started laughing sarcastically at me. That level of unprofessional behavior is completely unacceptable.

I know the value of my car. If Spinny cannot offer the price I'm expecting, that's absolutely fine. But the least they can do is treat customers with basic respect instead of trying to demotivate them into accepting a lowball offer.

Strongly not recommended. If you're planning to get your car valued by Spinny, be prepared for psychological tactics and disrespectful sales behavior aimed at making you feel your car is worth far less than it actually is.

13. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Dheeraj, we're sorry to hear about your experience. We understand how disappointing this must have felt, and this is certainly not the interaction anyone should have during the valuation process. We'd like to look into this further. Please share your contact details and car registration number with us through the Google Form: https://bit.ly/3kWbuVP. We'll connect with you and review this at the earliest. Squad Spinny

Bewertet mit 1 von 5 Sternen

I have sold my vehicle to spinny on…

I have sold my vehicle to spinny on june 2025 and till date I am suffering to get my Registration Certificate to be transferred from my name to the person to whom my vehicle has been sold. I have called them multiple times but did not receive any positive response from them. Forget about the response they don’t even care to call back. Once your car has been sold to them you will not be having any contact details of the person to whom you speak directly if you have any query regarding your sold vehicle. They just have a customer care number which never direct you towards the customer care executive. Guys please never deal with spinny. I am suffering a lot because of Spinny.

10. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Sarah, we're sorry to hear about your concern regarding the ownership transfer and will look into this right away. Please share your contact details and car registration number via google form https://bit.ly/3kWbuVP so we can assist you further and get back to you promptly. We would also like to assure you that our Seller Protection Policy remains in place to support you throughout the post-sale process. Squad Spinny

Bewertet mit 1 von 5 Sternen

Spinny Failed to Deliver

Sold my car DL3CBS4376 to Spinny in January 2026. Even after 180 days, the RC transfer/NOC was still pending. Every follow-up brought a different explanation. Even the Senior Escalation Team failed to resolve the issue and kept misguiding me with contradictory updates. Endless excuses, zero accountability, and no clear resolution.
Think twice before selling your car to Spinny.

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Varun, thank you for staying connected with us. We sincerely regret the prolonged delay and the inconvenience caused to you regarding the ownership transfer. As discussed, the current status and process were clarified with you, and the required intimation-cum-complaint has also been initiated, with the relevant proof and shared with you for your reference. We appreciate your patience and understanding throughout the process and remain committed to taking this forward. Squad Spinny💜🚗

Bewertet mit 1 von 5 Sternen

Dear Spinny Customer Support,

Dear Spinny Customer Support,

I am extremely disappointed with the way my complaint regarding my Wagon R has been handled.

It has now been more than **24 hours**, and I have still not received any proper update. I received only **two calls yesterday**, and today I have not received a single call or any status update. This level of communication is completely unacceptable.

My concerns are as follows:

1. If Spinny claims to thoroughly inspect every car before selling it, then why are customers facing such serious issues immediately after delivery? It feels like the car was only cleaned and polished from the outside while important technical checks were ignored.

2. Once the customer has made the full payment, it appears that Spinny no longer takes responsibility. The customer is left to suffer with repeated follow-ups and inconvenience.

3. Even after delivery, the support and communication from Spinny has been extremely poor. I have had to continuously chase your team for updates instead of receiving proactive support.

4. More than 24 hours have passed, yet there has been no meaningful progress or update on my complaint. This delay is highly disappointing.

5. I urgently needed to travel using my car, but because of Spinny's delay and lack of responsibility, my plans have been severely affected. I never expected such irresponsible service from a company that promotes itself as a trusted used-car platform.

6. I have also tried reaching senior members of Spinny, but unfortunately there has been no effective response. This gives the impression that senior management is available only for marketing and branding, while genuine customer issues are not being handled with the seriousness they deserve.

I request an immediate update, a clear resolution timeline, and prompt action to resolve my vehicle issues. If this matter continues to be ignored, I will be compelled to escalate it to the appropriate consumer grievance authorities and other relevant platforms.

I expect your immediate response.

Regards,
Vinod Sharma

4. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Vinod, we're sorry to hear about the issue and understand your frustration. We appreciate your patience and the time you've taken to follow up on this matter. Please be assured that the vehicle is currently undergoing diagnosis so we can identify the root cause and address it appropriately. We are treating this as a priority and will continue to keep you updated on the progress. Squad Spinny

Bewertet mit 1 von 5 Sternen

I am extremely disappointed with the…

I am extremely disappointed with the after-sales service provided by your team.

I recently purchased a Tata Tigor (Registration No. DLCAV9381) from your company. Unfortunately, within just a few days of the purchase, the car's battery stopped working, leaving the vehicle unable to start.

I immediately contacted your Relationship Manager, Mr. Gupta (9873920509). He asked me to share the vehicle details, which I did promptly. However, despite providing all the required information, no action has been taken.

After that, I also raised an online service request and even visited your office to meet the Office Manager personally. It has now been more than two days, and there has still been no progress or resolution. No mechanic has been assigned, and no one has contacted me with an update.

This level of after-sales support is completely unacceptable. I purchased the car with the expectation of reliable service, but my experience has been extremely disappointing. Your sales team was very responsive before the purchase, but after the sale, there has been no support at all.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Neeraj, thank you for staying connected with us. We are glad to inform you that the reported battery concern was reviewed, and the necessary support was extended from our end. The applicable resolution for the concern has now been completed. We appreciate your patience throughout the process and thank you for giving us the opportunity to assist you. #SquadSpinny💜🚗

Bewertet mit 1 von 5 Sternen

they are not taking seriously to

they are not taking seriously to customer they are not providing good service last time in my car the AC problem the car AC problem was solved now after 3 days start again another one problem the car cool and problem automatically will be heat I am stuck with my family on highway can you please provide battle service that kind of service you have provide to customer please otherwise I complaining consumer court now please provide service better😢😢😢😢😢😢😢😢

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Nikunj, thank you for staying connected with us. We understand the inconvenience you experienced and appreciate your patience throughout the process. As discussed, we reviewed the concern and extended the applicable support from our end. We are glad that the matter has now been resolved. Thank you for giving us the opportunity to assist you. #SquadSpinny💜🚗

Bewertet mit 1 von 5 Sternen

Biggest fraud company ever I have seen

Biggest fraud company ever I have seen. I had booked a car after that cancelled till now it’s been 6 months my amount not refunded. Whenever I call the helpline they will say irrelevant solutions which are not yet all work.

6. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Ravi, we're really sorry that your refund is still pending and understand how disappointing this must be. We'd like to check what's causing the delay. Please share your registered contact details with us through the Google Form https://bit.ly/3kWbuVP, and we'll look into it and get back to you. Squad Spinny

Bewertet mit 1 von 5 Sternen

I purchased a car from Spinny on April…

I purchased a car from Spinny on April 3rd, and it’s been the worst experience imaginable. Before even hitting 1,000 kilometers, the car broke down for 15 days. I received 100 calls from Spinny, yet not a single one helped. I had to tow it myself, waited hours in the garage, only to be told to go to the Hyundai showroom. At the showroom, I found the last service was in 2017, at 22,000 km, but Spinny sold it at 74,000 km. They lied. Now I have ₹11,000 in repair bills, and they’re offering only ₹8,500, with no reimbursement after 10 days. They claim to be verified sellers, but they push cars on you and leave you with the problems. Spinny just wants your money—they cannot be trusted.

28. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Vijayarjun, thank you for staying connected with us. As discussed, the reimbursement has already been processed from our end. We would also like to reiterate that the relevant vehicle information had been disclosed prior to the purchase.
We appreciate your time and thank you for staying connected with us. Squad Spinny

Bewertet mit 1 von 5 Sternen

Fake sales and after sales

Fake sales and after sales
Initial push to purchase car with proven issues and confirmation of issues with hub managers during test ride. The first commitment everything will be solved post sales. Purchased on 12 june. Back to repair shop 15 june. From here the false commitment to repair the car starts list of commitment dates 20june, 22june, 30june, 2july. And keeps on going no update on car and what is being serviced only one simple response of waiting for parts and parts not available. Even after 20days no confirmation vehicle still at spinny workshop

12. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi, thank you for staying connected with us. We sincerely regret the inconvenience caused and appreciate your patience throughout the process. As discussed, the work related to the engine mount has been completed, and the applicable support for your concern is already underway. We're working to have it completed at the earliest. If you need any further assistance, please feel free to reach out to us. Thank you for giving us the opportunity to assist you. #SquadSpinny💜🚗

Bewertet mit 1 von 5 Sternen

I purchased a used Maruti Baleno from…

I purchased a used Maruti Baleno from Spinny on 23 June. On the same day, they activated a new FASTag for my vehicle. Since I live near the Bijwasan Toll Plaza, I spend around ₹450 every day on tolls, so I immediately applied for the annual toll pass.

To my surprise, my application was rejected because multiple FASTags were active for the same vehicle number. I reported this to Spinny customer support right away and requested them to get the previous owner's FASTag closed. As per the previous FASTag issuer, it only takes 2 working days if the previous owner initiates the closure request. I also requested Spinny to connect me with the previous owner so the issue could be resolved quickly, but they refused.

Instead of helping, I was simply told to wait 15 days. During this time, I have been forced to pay full toll charges every day, resulting in unnecessary financial loss.

What is even more frustrating is that I later learned that under the NHAI One Vehicle One FASTag policy, issuing a new FASTag without properly closing the old one can lead to the previous tag being blacklisted/deactivated automatically. Despite this, Spinny has not taken any proactive steps to resolve the issue and continues to ask me to wait, even though the actual closure process takes only a few minutes for the previous owner to initiate.

I expected much better after-sales support from a company that promotes a hassle-free car buying experience. Unfortunately, once the sale was completed, resolving a genuine customer issue became extremely difficult.

Very disappointed with the customer service and after-sales support. I hope Spinny takes ownership of this issue and resolves it instead of making customers suffer for something that should have been handled before delivering the car.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Pradeep! As discussed, a new FASTag was activated for your vehicle at the time of delivery. The deactivation of the previous FASTag is governed by the applicable process and timelines, following which the concern will stand resolved.
We appreciate your patience and thank you for giving us the opportunity to assist you. Squad Spinny

Bewertet mit 1 von 5 Sternen

⭐☆☆☆☆

⭐☆☆☆☆

Very bad experience with Spinny. This is one of the worst used car sellers I have dealt with. They claim to inspect their cars thoroughly, but in my experience they did not properly check the vehicle's condition or verify its service history before selling it.

Within just 20 days of purchasing the car, the engine overheated and the vehicle broke down due to a major engine problem. When I had the car inspected by a local mechanic, I was told there were multiple issues that should have been identified before the sale. Based on my experience, I feel I was misled about the condition of the vehicle.

When I contacted Spinny customer support, they refused to acknowledge the problems or provide a satisfactory resolution. The support team was unhelpful, and Mr. Shilten's behavior was unprofessional and rude. The sales staff were friendly only until the sale was completed. After that, they showed no interest in resolving my concerns.

I even tried escalating the matter to the CEO. Only after that did the company ask for my details, but by then I had already lost confidence in their customer service.

I would not recommend Spinny to anyone looking for a reliable used car. Please get the vehicle inspected by an independent mechanic and verify the complete service history before making a purchase.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Sadha, thank you for sharing your feedback. We understand the concerns you've raised regarding the overheating issue and your overall ownership experience. As discussed, the concern was reviewed and we extended the necessary support towards the related repair. We appreciate you giving us the opportunity to address the concern and hope the support provided helps. Thank you. #SquadSpinny💜🚗

Bewertet mit 4 von 5 Sternen

The car inspection was good and less…

The car inspection was good and less time taking, amount transaction was on time from the sale of the car.

11. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Kamran, thank you for sharing your experience! We're glad the inspection was quick and smooth, and that the payment was completed on time. It was a pleasure assisting you, and we truly appreciate your trust. #SquadSpinny

Bewertet mit 1 von 5 Sternen

Already I have contacted your team they…

Already I have contacted your team they told that the head light will not come under warranty hence Im fooled by you Thats it

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Sridhar,
Thank you for taking the time to share your experience. We understand your concerns and appreciate the opportunity to review the matter.
We have carefully reviewed your case and would like to reassure you that the concerns raised were thoroughly assessed in line with the applicable process. While the reported concern was beyond the applicable warranty coverage, we had also extended support from our end in an effort to assist. However, after a detailed review, we are unable to take the request forward beyond the resolution already offered.
We appreciate your feedback, as it helps us continually improve our customer experience. #squadspinny

Bewertet mit 5 von 5 Sternen

Yeah there post sales service was good.

Yeah there post sales service was good. No problem and quick resolution.

28. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Suraj, we appreciate your feedback and are happy to see your satisfaction with our services. If you need any further assistance, feel free to reach out anytime. We’re always here to help. #SquadSpinny

Bewertet mit 5 von 5 Sternen

A Job well done

The transaction was very transparent and clean

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi, thank you for your wonderful feedback! We're delighted to know you had a transparent and seamless experience with us. Thank you for being a part of #SquadSpinny! 🚗✨

Bewertet mit 5 von 5 Sternen

Thanks to spinny support team specially…

Thanks to spinny support team specially Mr Nishank to support the my RC transfer issue .Unfortunately the RC is still not getting transferred but Mr Nishank have tried through his legal team to issue a letter to R TO and traffic police Mumbai to take legally for the same

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Prashant, thank you for your kind words and for recognizing Nishank's support. We understand that the RC transfer is still pending and truly appreciate your patience throughout the process. We're committed to supporting you and will continue our efforts to help resolve the matter. Thank you for being a valued part of #SquadSpinny.

Bewertet mit 4 von 5 Sternen

Refund Management, frontend vs backend team.

Although I faced issue with refund when I was in contact with only sales representative.. when I raised the issue to backend team via ticket section I got my full refund with 5 days without any deduction.

26. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Jatin, thank you for sharing your experience. We’re glad we could resolve your concern and process your refund successfully. We also appreciate your feedback regarding your initial experience, as it helps us identify areas where we can do better. Thank you for your patience and for giving us the opportunity to make things right. #SquadSpinny

Bewertet mit 5 von 5 Sternen

I purchased the car from Spinny but…

I purchased the car from Spinny but unfortunately before the RC transfer and insurance transfer the car met with an accident. Unfortunately the insurance company cannot afford the expenses for the repair. But Spinny supported me by sharing majority of my expenses to rebuilt my car.
They provide me a timely support in everything.
Thankyou Spinny

25. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Jose, thank you for sharing your experience. We're glad we could support you during a difficult time and help make the process a little easier. Your trust means a lot to us. Wishing you safe and happy miles ahead! #SquadSpinny

Bewertet mit 5 von 5 Sternen

The experience of listing my car

The experience of listing my car, getting it inspected and finding a good offer was quite smooth.

17. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Spinny

Hi Balaji, thank you for sharing your experience! We're delighted to know that the listing, inspection, and offer process was smooth for you. Wishing you all the very best, and thank you for choosing Spinny! 💙 #SquadSpinny

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