I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I had the pleasure of speaking with Zac! I’m in the middle of transferring apartments within my same complex and it’s been so stressful especially going back and fourth with management about so many t... Mehr ansehen
Unternehmen hat geantwortet
Fantastic. Manuel was great on phone. Passed it onto tech support who reconnected to internet from afar. Manuel followed up with phone call. Great service
Unternehmen hat geantwortet
Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experienc... Mehr ansehen
Unternehmen hat geantwortet
Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Mehr ansehen
Unternehmen hat geantwortet
Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,
180 Maiden Lane #1003, 10038, New York, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Christian was fantastic!! So polite and helpful. He set everything up within minutes and showed me how adjust the WiFi settings (name, password, etc.) on the app. Could not have had a better experience. He also was right on time, which never happens!

Antwort von Starry
Christian was great! Fast, professional and efficient

Antwort von Starry
I have been a starry customer for over 5 years, in 2 buildings. Very reasonable prices and reliable service. Always easy to contact customer service, who provided multiple flexible solutions for resolving an issue. Christian was on time, friendly and easy to work with - my issue was resolved in less than 10 minutes. Thank you!

Antwort von Starry
Christian was amazing! All set in no time no stress !

Antwort von Starry
Absolutely phenomenal and responsive customer service. This is why I never looked back after switching from the “big guys” years ago. Shoutout to ZAC from support for his help. Thanks again man!

Antwort von Starry
Luis is as very helpful, kind, and attentive. Great service and excellent management.

Antwort von Starry
Christina did a great job with very nice attitude!!

Antwort von Starry
I told Alyssa I was in need of assistance connecting up a router I already had and cancelling an appointment I had to make in order to create a new account. She dove into the solution head first and assured me that my request was not only easy to accomplish, but that she was enthusiastic to do so. There was a while between us getting on the call and the router booting up, I’m used to being on hold but Alyssa and I wound up having a lovely conversation for the better part of an hour while we waited. My WiFi is all fixed now, but the reason I will continue to use Starry is because of my time with Alyssa- kind, solution-oriented, fast!

Antwort von Starry
Christian was fast, early, very helpful and respectful! Would definitely recommend!

Antwort von Starry
Christian was amazing. He was fast and thorough , communicated well and was an easy process all around. Would recommend

Antwort von Starry
Got Starry wifi in 2025, have been unable to connect to it with phone or wifi so far (six months), called for support (hours on hold), was told it was working and that they would not come out. Finally, on the last call, they seemed to acknowledge that they would have to senc a tech back out to do something to the router before it would work. Great company if you want to spend hundreds of dollars before their service is operational and spend hours on hold to eventually get some customer service. This is absolutely the worst customer service I have experienced.

Antwort von Starry
Christian was super friendly and helpful and delivered us service expertly!

Antwort von Starry
Starry changed my plan without any notice. I had been paying $35 for nearly 3 years, then suddenly realized I was being charged $70 this entire time. They doubled my bill without properly notifying me. I could have stayed on the $40 plan, and I have no idea how I ended up on a $70 plan with only 500 Mbps when their $50 plan offers 1 Gbps. This is completely unreasonable, and I’m planning to dispute all of these charges. STAY AWAY FROM STARRY

Antwort von Starry
I want to express great gratitude to Christian Cemwenge for a great customer service today. The service was fast and efficient and he personally is a warms and friendly staff. Thank you Starry for having such a wonderful staff and services!

Antwort von Starry
Great service from Christian it was the good decision for me to switch to starry internet get good expiriance from Christian will recon and starry to my friend

Antwort von Starry
Thanks to
Yaritza Cepeda after speaking to multiple other workers she was actually able to process my payment and get my
Service back up and running. Thank you again .

Antwort von Starry
Awesome service, Christian Cemwenge helped with the quick setup and was very helpful and went above and beyond to help with onboarding the wifi.

Antwort von Starry
Quick setup for my WiFi! Christian was very helpful in answering all our questions. I would recommend Starry for their personal and professional customer service 👍

Antwort von Starry
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