Stella Insurance AU Bewertungen 

789
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

You are one of the few companies that offer just medical rather than a full comrehensive insurance. In all my travels, I have never claimed on medical however have claimed for lost luggage etc. so can... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Made a claim and they never followed up. Called multiple times and they told me the claim officer is not longer here and the new one on extended leave. The person on the phone was working for a subco... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I required assistance on some questions (that upon searching I found I could easily get myself) but Jessica made everything feel really easy and ensured I didn’t feel bad (as most women end up doing)... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The easily navigated website outlined everything completely openly. I loved the clear explanation of policy and the price associated with the Policy I purchased. Will definitely use Stella again on my... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Verified business

Trustpilot has verified this business is registered with its local government. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 633811319

  1. Versicherungsgesellschaft
  2. auch in
  3. Haustierversicherung
  4. Reiseversicherung
  5. Versicherungsagentur

Vom Unternehmen geschrieben

We’re on a mission to champion equality and design insurance products for a fairer world. Whether you need affordable insurance for your car, pet insurance to protect your furry friend, or flexible travel insurance for your next adventure, we’re here for you. Our car insurance is designed around the needs and priorities of women, offering highly competitive cover with the features you actually need. We also offer pet insurance to help cover the pets that matter most and customisable travel insurance that lets you go places, your way.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

789 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 75 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(789)

113 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Simple and clear

Simple and clear. Thank you. I have travelled with you before and not had to make a claim but I expect if I did that would be simple too! 🌺

20. Jänner 2026
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Antwort von Stella Insurance AU

Hi Vivien, thank you for your feedback and for trusting us with your insurance needs. We’re glad to hear that your experience met your expectations, and we'll be here if there is anything else we can assist you with!

Bewertet mit 5 von 5 Sternen

Easy insurance to arrange

Easy insurance to arrange. Have 3 other cars with them. Brilliant service every time.

10. Jänner 2026
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Antwort von Stella Insurance AU

Hi Rebecca, thank you so much for your kind words! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your insurance needs one more time!

Bewertet mit 4 von 5 Sternen

Easy to organise, sooo much cheaper!

Really easy to organise a quote and play around with how changing the excess would impact the insurance cost. Trying to work out what the "catch" was is challenging, Stella insurance was so much cheaper than other insurers and I was concerned that there would be things that I wasn't covered for compared to other providers but couldn't find any downside to Stella.

11. Jänner 2026
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Antwort von Stella Insurance AU

Hi Sasha, thank you for taking the time to leave us your review! It’s wonderful to hear we have meet your expectations. Rest assured, our PDS includes all the information you need to compare coverage and policy details. If you still have any questions, please don’t hesitate to contact our team at 0130 063 3811, we’ll be happy to help!

Bewertet mit 1 von 5 Sternen

Stella representative had attitude and…

Stella representative had attitude and was very rude

12. Jänner 2026
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Antwort von Stella Insurance AU

We’re truly sorry to hear about your experience. This is not the type of service we want our customers to receive. A member of our team will be in touch soon to discuss this further.

Bewertet mit 5 von 5 Sternen

This is our 4th time using Stella…

This is our 4th time using Stella Travel Insurance. While I cannot comment on claiming as we have been luckily enough not to have to have used it, everything else is easy to use, from getting a quote, to purchasing the policy. Covers everything we needed and is well priced

27. Dezember 2025
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Antwort von Stella Insurance AU

Hi Debbie, thank you for taking the time to leave us your review!
We’re delighted to know that you are happy with your coverage and our service. Providing peace of mind and support is at the heart of what we do, and we're thrilled we could meet your expectations.

Bewertet mit 5 von 5 Sternen

The online travel insurance quotation…

The online travel insurance quotation process was very simple, straightforward and quick. Information about what the policy covered was Iisted in simple, clear language. I thought prices quoted were very reasonable. Similarly the online payment process was also straightforward and quick. Very easy process.

7. Jänner 2026
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Antwort von Stella Insurance AU

Hi Stephen, thank you for your feedback and for trusting us with your insurance needs. We’re glad to hear that your experience met your expectations. Your insights are valuable as we strive to make our services even better.

Bewertet mit 5 von 5 Sternen

Very Valuabale and effective

Very Valuabale and effective, strong recommmend!

18. Dezember 2025
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Antwort von Stella Insurance AU

Hi Xing, thank you so much for your kind words! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your insurance needs.

Bewertet mit 5 von 5 Sternen

Great travel insurance

Quit and easy policy sign up. The only time I had to make a claim, Stella processed it incredibly fast and efficiently.

21. Dezember 2025
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Antwort von Stella Insurance AU

Hi Joel, thank you for taking the time to leave us your comment! We’re glad you had a positive experience with us. Your feedback brightens our day and motivates our team to keep delivering great service!

Bewertet mit 5 von 5 Sternen

Received excellent customer service

Received excellent customer service. Explained in detail the different options.

12. Dezember 2025
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Antwort von Stella Insurance AU

Hi Anita, thank you for taking the time to leave us your review! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your insurance needs!

Bewertet mit 5 von 5 Sternen

Lua was such a warm and lovely person…

Lua was such a warm and lovely person and made our inquiry smooth and easy. All questions were answered with such warmth and care, she is wonderful. Thank you Lua and Stella Insurance.

2. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Stella Insurance AU

Hi Zipporah, thank you for taking the time to leave us your review! We are delighted to hear that you had a great experience with Lua! Our team strives to provide the best service every day, and we are pleased to know that we answered your questions with dedication and professionalism. If you ever need anything, we’re here to help!

Bewertet mit 5 von 5 Sternen
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Antwort von Stella Insurance AU

Hi Erolyn, thank you for trusting us with your insurance needs. We’re glad to hear that your experience met your expectations. If you ever need anything, we’re here to help!

Bewertet mit 5 von 5 Sternen

Helpful and instant service

Helpful and instant service

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Stella Insurance AU

Hi Kathryn, thank you for taking the time to leave us your review. We’re delighted to know that you are happy with your coverage and our service!

Bewertet mit 1 von 5 Sternen

Long waiting periods on the phone

Long waiting periods on the phone .
Could not have my question answered as could not wait on the phone during work hours .
Could not edit my quote online. Eg remove car hire from my policy .

23. November 2025
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Antwort von Stella Insurance AU

Hi Katarzyna, we are truly sorry to hear about your recent experience and appreciate you bringing this to our attention. Your satisfaction matters a lot to us, and we regret not meeting your expectations. We would like to learn more about the situation so we can work towards a resolution. Please contact us on hello@stellainsurance.com.au, at your earliest convenience so we can address your concerns. Thank you for giving us the chance to improve.

Bewertet mit 5 von 5 Sternen

So far, definitely Recommend

Easy to read PDS. Quick and simple process to get an accurate quote, sign up, and pay. We also received our proof of insurance quickly after purchase.

16. November 2025
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Antwort von Stella Insurance AU

Hi Tyler, thank you for taking the time to leave us your review! We’re delighted to know that you are happy with your coverage and our service. Providing peace of mind and support is at the heart of what we do. We're always here for you!

Bewertet mit 1 von 5 Sternen

I had an extremely bad experience

I had an extremely bad experience, it took close to 10 months to finally get a minor no fault repair carried out. I had to make contact with Stella more than 20 times and got no help. The communication was extremely poor, there was no help, a very disappointing experience.

24. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Stella Insurance AU

Hi Cathy, we are truly sorry to hear about your recent experience and appreciate you bringing this to our attention. We would like to learn more about the situation so we can work towards a resolution. Please contact us on hello@stellainsurance.com.au, at your earliest convenience so we can address your concerns. Thank you for giving us the chance to improve.

Bewertet mit 5 von 5 Sternen

good

A+++++++++

13. Oktober 2025
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Antwort von Stella Insurance AU

Hi Alan, thank you for taking the time to leave us a review! We're glad you had a good experience. We will be always here for you!

Bewertet mit 5 von 5 Sternen

Very good service

Very good service, simple to complete application.

9. Oktober 2025
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Antwort von Stella Insurance AU

Hi Barry, thank you so much for your kind words! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your Travel Insurance needs.

Bewertet mit 5 von 5 Sternen

great company

great company to deal with and great price
above all great team

3. Oktober 2025
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Antwort von Stella Insurance AU

Hi Ali, thank you for taking the time to leave us your comment! We’re glad you had a positive experience with us. Your feedback brightens our day and motivates our team to keep delivering great service!

Bewertet mit 5 von 5 Sternen

Stellar Service from Stella Insurance

Very helpful staff & very professional

2. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Stella Insurance AU

Hi Penny, thank you for taking the time to leave us your review! We appreciate your trust in us. Knowing you’re happy with our service truly means a lot for our team.

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