You are one of the few companies that offer just medical rather than a full comrehensive insurance. In all my travels, I have never claimed on medical however have claimed for lost luggage etc. so can... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Made a claim and they never followed up. Called multiple times and they told me the claim officer is not longer here and the new one on extended leave. The person on the phone was working for a subco... Mehr ansehen
I required assistance on some questions (that upon searching I found I could easily get myself) but Jessica made everything feel really easy and ensured I didn’t feel bad (as most women end up doing)... Mehr ansehen
The easily navigated website outlined everything completely openly. I loved the clear explanation of policy and the price associated with the Policy I purchased. Will definitely use Stella again on my... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We’re on a mission to champion equality and design insurance products for a fairer world. Whether you need affordable insurance for your car, pet insurance to protect your furry friend, or flexible travel insurance for your next adventure, we’re here for you. Our car insurance is designed around the needs and priorities of women, offering highly competitive cover with the features you actually need. We also offer pet insurance to help cover the pets that matter most and customisable travel insurance that lets you go places, your way.
Kontaktinformationen
Sydney, Australien
- 1300 633 811
- hello@stellainsurance.com.au
- stellainsurance.com.au
4,5
Hervorragend
788 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Angela was very efficient
Angela was very efficient, easy to understand and very helpful, making the changes to my policy simple.
16. März 2026
Antwort von Stella Insurance AU
Hi Craig, thank you for taking the time to leave us your comment! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your insurance needs. Your feedback brightens our day and motivates our team to keep delivering great service!
Prices are great but put in a claim and…
Prices are great but put in a claim and it takes forever.
No communication after we got a claim number.Still waiting for next steps 3 weeks later.
I guess you get what you pay for.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Stella Insurance AU
Hi Marius, thanks for getting in touch and leaving your feedback. We followed this up with the claims team and can see we emailed you a few times since the claim was lodged and we received a response from you yesterday. Please get in touch directly if there are any other issues we would be happy to help! hello@stellainsurance.com.au
Good insurance at good prices n quick n…
Good insurance at good prices n quick n easy to get a quote
6. März 2026
Antwort von Stella Insurance AU
Hi Jeanette, thank you for taking the time to leave us your review! We appreciate your review and trust in us. Knowing you’re happy with our coverage and service, truly means a lot. Thank you!
Antwort von Stella Insurance AU
Hi Patrick, thank you for your feedback and for trusting us with your insurance needs. We’re glad to hear that your experience met your expectations and we’re delighted to have you back with us!
The claims departmen is full of it and…
The claims departmen is full of it and the way i get treated by them.
It comes across they DON'T want to deal with me
Disgusting Behavior.
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Stella Insurance AU
Hi Rene, thank you for sharing your feedback with us. We’re sorry to hear that your experience was like that. Your feedback is very important to us, as it helps us identify areas where we can improve. We want you to know that we’re committed to continuous improvement and would love the opportunity to address any concerns directly with you. If you’d like to discuss your experience in more detail, please get in touch with our customer service team at hello@stellainsurance.com.au
We’re here to help!
Antwort von Stella Insurance AU
Hi Helen, thank you for taking the time to leave us your review! We’re delighted to know that you are happy with your coverage and our service. Providing peace of mind and support is at the heart of what we do!
Antwort von Stella Insurance AU
Hi Nathan, thank you so much for your kind words! We’re happy you’re satisfied with our service and appreciate you choosing us for your insurance needs.
Antwort von Stella Insurance AU
Hi Jurgen, thank you for taking the time to leave us your review! It’s wonderful to hear we have meet your expectations. If you ever need anything, we’re here to help.
When I was with Stella prior to…
When I was with Stella prior to Comprehensive car insurance cover ceasing, I payed $90 per month for the same Comprehensive car insurance I am again paying for, through Stella. Only now it is $155 /mth. I don’t understand why such an extreme increase. I suffer from financial hardship due to living on Disability Support Pension. This increase means I have to reconsider using insurance at all.
10. Februar 2026
Antwort von Stella Insurance AU
Hi Sarah, thank you for sharing your thoughts with us. We are sorry to hear that your experience wasn’t as smooth as you’d hoped. Your feedback is incredibly important, as it helps us identify areas where we can do better. Please know we are committed to continually improving and would love the opportunity to address any concerns directly. If you’d like to discuss your experience further, please reach out to our customer support team at hello@stellainsurance.com.au
We are here to help!
Ultimate customer service
It has been my pleasure to deal with Lua in the customer service team this last month. Firstly, with renewing my car insurance policy and then providing genuinely helpful assistance when I commenced a novated lease arrangement which necessitated the cancellation of my policy. Even though I was about to cease being a Stella customer, Lua's helpfulness and professionalism never faltered. In addition, I am super impressed by the speed with which the refund of my insurance premium was processed - instantly!!
Well done Stella - you and your team, especially Lua, epitomise the essence of good customer service sadly lacking elsewhere.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Stella Insurance AU
Hi Michelle, thank you so much for taking the time to leave such a lovely review! We’re thrilled to hear you had a positive experience with Lua. Your feedback truly brightens our day and inspires our team to continue delivering top-notch service!
Antwort von Stella Insurance AU
Hi, thank you for taking the time to leave us your comment! We’re glad you had a positive experience with us. Your feedback brightens our day and motivates our team to keep delivering great service!
Quick and easy to do online and well…
Quick and easy to do online and well priced. Thank you
3. Februar 2026
Antwort von Stella Insurance AU
Hi Jude, thank you so much for your kind words! We’re thrilled you’re satisfied with our service and appreciate you choosing us for your insurance needs!
Fast & efficient service.
3. Februar 2026
Antwort von Stella Insurance AU
Hi Jim, thank you for taking the time to leave us your review! We’re delighted to know that you are happy with your coverage and our service!
Easy to purchase , well priced
Easy to purchase , VERY cheap. Of course , Ive never claimed on it and hope I never have to , but reviews appear favourable and as I said , it's VERY affordable.
1. Februar 2026
Antwort von Stella Insurance AU
Hi Mark, thank you for taking the time to leave us your review! It’s wonderful to hear we have meet your expectations and that we are suitable for you. If you ever need anything, we’re here to help!
Very professional service
27. Jänner 2026
Antwort von Stella Insurance AU
We truly appreciate you sharing your review, thank you Maree! If there’s ever anything we can help you with in the future, please feel free to get in touch!
Antwort von Stella Insurance AU
Hi Joseph, thank you for taking the time to share your review, we appreciate your feedback! If you ever need any assistance in the future, please don’t hesitate to contact us!
I have taken out insurance with you…
I have taken out insurance with you before, luckily never had to use it. Speaking to staff were so very polite and helpful. I'm 87 and didn't want a lot of the things in the plans, so I was able to just take out what we needed. Medical & Hospital. Being on a pension and loving to take holidays, every penny counts. I certainly wouldn't look anywhere else.
27. Jänner 2026
Antwort von Stella Insurance AU
Hi Margaret, thank you for taking the time to leave us your review! We’re delighted to know that you are happy with your coverage and our service. Providing peace of mind and support is at the heart of what we do, and we're thrilled we could meet your expectations.
Easy to navigate on line.
Easy to navigate on line.
Rang and talked to a staff member who was really friendly, polite and helpful.
17. Jänner 2026
Antwort von Stella Insurance AU
Hi Kay, thank you so much for your kind words! We’re thrilled to hear you’re satisfied with our service and appreciate you choosing us for your insurance needs!
New 2026 policy increased by 60% no reason.
New 2026 policy increased my insurance by 60% / $900 to $2,400. Insured with them since 2024 with no accidents or claims and personal use. I questioned the increase and they couldn’t say why. Do your research, there’s better and more affordable elsewhere.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Simple and clear
Simple and clear. Thank you. I have travelled with you before and not had to make a claim but I expect if I did that would be simple too! 🌺
20. Jänner 2026
Antwort von Stella Insurance AU
Hi Vivien, thank you for your feedback and for trusting us with your insurance needs. We’re glad to hear that your experience met your expectations, and we'll be here if there is anything else we can assist you with!
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