StepChange Debt Charity Bewertungen 2 310

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I was made to feel I wasn't alone & made to feel it was possible to complete no matter how long it has taken. I am now confident in sort out my money, putting enough to onesie for my outgoings & le... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Step change helped me through the dark times when I was overwhelmed with debts, I could not see a way out and the companies I owed money too were unforgiving! I was wracked with guild and shame th... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Stepchange helped me get debt free in a manageable and realistic manner. No pressure, no hassle and they were there for support whenever needed. I would 100% recommend

Bewertet mit 5 von 5 Sternen

I was in a very bad place e before StepChange and was paying for my DMP plan 1200 per year. Finding Stepchange gave back my freedom after 1.5 years. Clear onboarding, monthly check how your debts are... Mehr ansehen

Unternehmensdetails

  1. Kreditberatung
  2. Wohltätigkeitsorganisation
  3. Schuldnerberatung
  4. Insolvenzdienstleister
  5. Mediationsservice
  6. Finanzdienstleistungsinstitut

Vom Unternehmen geschrieben

With over 30 years of experience, we have helped millions of people deal with their debts and take control of their finances. Take a look at some of our reviews to see what our clients think of us.

Why Choose StepChange?

Vom Unternehmen geschrieben

Free debt advice
You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free.
Putting people first
We always come from a place of compassion and base our advice on your personal situation.
Instant online help
You can use our online tools anytime, so you can get help at your own pace.
Expert advisors
If you would rather speak to someone, our team of friendly advisors can help you take control of your debts.
UK's largest debt charity
We help hundreds of thousands of people every year and have been for over 30 years.
Trustworthy advice
We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

2310 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Hat 76 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Bewertet mit 5 von 5 Sternen

An absolutely amazing charity

An absolutely amazing charity, they were easy to contact and very understanding. The debt management plan took into consideration my incomings and outgoings so I only paid what I could afford each month. Before I came across step change I was taking out loans to cover other loans and getting into more debt, but with the help of stepchange I am now debt free.

8. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I have recently completed a…

I have recently completed a considerable repayment policy which has been ongoing for a number of years with Stepchange.I cannot rate their support and guidance highly enough.Always kind,non judgmental and supportive-I have been able to change my life round with them by my side-forever grateful.

8. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Life saver, grateful to have found StepChange

I was in significant debt in 2018 which had piled up over a few years. At one point, I was paying £1600 per month in interest only. When the letters started arriving from the creditors, it caused me immense stress, anxiety and worry.

A friend recommended StepChange and it changed my life forever. I got into a DMP with StepChange, agreed a set monthly payment, StepChange contacted all the creditors and I started on my journey to become debt free. Luckily, I had a full time job which helped but there were several things that changed my spending habits. I was not able to use any credit cards since 2018, did not qualify for any loans, learned how to live on my salary only and while it wasn’t easy with the increase in cost of living and high energy bills, I, somehow managed.

Now that I am debt free, I don’t have thoughts of getting a credit card or a loan or a new vehicle. Life is passing with no temptations (so far). It has not sunk in still that I am debt free so I am having to remind myself. For the first time this month in 6 years, there is no direct debit towards my DMP. I have put the amount of DMP into a Savings account just to see if I can remain disciplined.

15. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing organisation

Amazing organisation. Do not hesitate to contact for help with your debts . Stepchange assisted with a VA and their advice was invaluable, communication was regular and informative. The whole process was easy and gave me peace of mind knowing that I am back in control once again .

6. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The debts were adding up and they weren’t going away

The debts were adding up and they weren’t going anywhere until the day that I got in touch with step change they listened to me didn’t judge me just advised me as to what I needed to do, They then arranged everything and set me on the path to clear my debts,
As long as you’re willing to accept the arrangement and do what is necessary they’re there for you.

6. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

They were great**********

They were fantastic and gave me help and reassurance through a very stressful time

5. Jänner 2026
Bewertung ohne vorherige Einladung
StepChange Debt Charity-Logo

Antwort von StepChange Debt Charity

Hi there,

Thank you for your kind review. We’re so pleased to hear our service helped to relieve some of your stress, and we hope your situation continues to improve!

Best wishes,
Kate from StepChange

Bewertet mit 5 von 5 Sternen

Very helpful from start to finish

Very helpful from start to finish, I always had someone to speak to when I had questions. It all went very smoothly and I would highly recommend stepchamge.

5. Februar 2025
Bewertung ohne vorherige Einladung
StepChange Debt Charity-Logo

Antwort von StepChange Debt Charity

Hi there,

Thank you for your review and recommendation! We’re so pleased to hear you are happy with our service and advisors 😊

Best wishes,
Kate from StepChange

Bewertet mit 5 von 5 Sternen

excellent organisation

very helpful all the way through the 5 year procedure

31. Jänner 2026
Bewertung ohne vorherige Einladung
StepChange Debt Charity-Logo

Antwort von StepChange Debt Charity

Hi there,

Thank you for your kind review! :)

Best wishes,
Kate from StepChange

Bewertet mit 5 von 5 Sternen

I am now debt free thanks to the Iva in…

I am now debt free thanks to the Iva in place and staff at step change were wonderful. Please find out all the charges before you commit to it. It’s just one payment a month and no more nasty letters in the post or phone calls.

23. Jänner 2026
Bewertung ohne vorherige Einladung
StepChange Debt Charity-Logo

Antwort von StepChange Debt Charity

Hi there,

Thank you for your kind review and congratulations on being debt free! We’re so glad to hear you’re pleased with the service you received 😊

Best wishes,
Kate from StepChange

Bewertet mit 5 von 5 Sternen

Contacted Step change after finding…

Contacted Step change after finding myself in a worse and worse position financially every year getting to a point I had nowhere else to turn , everyone I have spoken to has been , polite , kind and generally careing , The VA team has been great and today my IVA was approved , I am now looking forward to a better year instead of waking up every day wondering how I am going to manage to pay this and pay that , thank you stepchange

3. Februar 2026
Bewertung ohne vorherige Einladung
StepChange Debt Charity-Logo

Antwort von StepChange Debt Charity

Hi there,

Thank you for your kind review. We’re so pleased to hear our service helped to relieve some of your stress, and we hope your situation continues to improve!

Best wishes,
Kate from StepChange

Bewertet mit 5 von 5 Sternen

StepChange have been fantastic….

StepChange have been fantastic in helping me get in to an VA. The customer service is out of the park! Top notch! They are so helpful and guide you all the way through the process & are on hand to help anytime, whatever the question. Massive thank you to Rachel Jagger who has been my IVA person, meeting my creditors after preparing all my info. She has and is amazing! Than you Rachel, thank you StepChange for helping me see that there is/are people out there to help & care.

2. Februar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I get this place tries to help people…

I get this place tries to help people but in my case they made my life and credit history worst off in the long run when I first contacted them 4 years ago they put me on a DMP but my debts were so high I would of been on that plan for 13 years then I had another incident in life which ended my DMP with them they then advised to put me on another DMP and again it failed I then reached out to the National debt line who were amazing who put me in touch with the CAB who set up a debt relief order and it all was sorted in a month now I’m just waiting for it to be accepted and rebuild my life I get I’m the one who ended up in debt but the advice and solution I was given from step change would have kept me in debt until I died

31. Jänner 2026
Bewertung ohne vorherige Einladung
StepChange Debt Charity-Logo

Antwort von StepChange Debt Charity

Hi Imran,

Firstly, we are really happy you have found a way of dealing with your debts. That's great and we hope you are doing better now.

As an FCA-regulated charity, we can only offer debt solutions that we believe is right for your situation. So when we looked at your case, we will not have believed a DRO was right. If we did, we would have recommended you speak to an organisation that provides them.

Best wishes,
Michael from StepChange

Bewertet mit 5 von 5 Sternen

I gave 5 star's because stepchange…

I gave 5 star's because stepchange helped me to get debt free, and they was always there for me, if you are in debt I would recommend giving stepchange a call they are brilliant they will help you with all your debts.

30. Jänner 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The IVA was so easy to set up and once…

The IVA was so easy to set up and once the process and budget was explained to me I knew that I could relax at last.
Although at times it has been a bit of a struggle I have always had in the back of my mind that
your help was only a phone call
away. The support I received when I had questions was excellent. My extreme thanks go to the 2 people who dealt with my case.

1. Jänner 2026
Bewertung ohne vorherige Einladung

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