Lovely experience, my parcel got lost (through no fault of Stones Boatyard) and they were so helpful with getting it to the right place. Really polite and speedy to reply, would definitely use the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered a birthday present. Due to an error on my part it was undeliverable so returned . Hannah was fabulous at sorting this out and ensuring that I got a refund and ordered a replacement that arr... Mehr ansehen
Yeti rambler is the best water bottle out there I believe! I've had many from other brands and for longevity and quality the rambler is king. The problem with owning them is one leads to another... Mehr ansehen
Unternehmen hat geantwortet
Received my item extremely quickly but what was a particularly nice touch was the little handwritten note on a postcard. Thank you
Unternehmen hat geantwortet
Unternehmensdetails
- Geschäft für Outdoor-Kleidung und ‑Ausrüstung
- auch in
- Anbieter von Wasserkühlern
- Fachgeschäft für Grillgeräte
- Grillhaus
- Grillplatz
- Haushaltswarengeschäft
Vom Unternehmen geschrieben
At Stones Boatyard, we blend a love for the outdoors with two unrivalled brands: YETI for premium outdoor gear, and Big Green Egg for world-class outdoor cooking. From rugged YETI coolers and drinkware to the iconic Big Green Egg BBQs and accessories, our extensive range is perfect for adventurers and food lovers alike. Whether you’re gearing up for your next trip or creating the ultimate garden kitchen, our showroom and online store have everything you need. Our knowledgeable team is here to offer expert advice and tailored service to help you find exactly what you're looking for. We're proud to offer only genuine YETI and Big Green Egg products, all backed by our commitment to quality and customer satisfaction. Explore our range online or visit our Devon-based showroom and let Stones Boatyard help you get the most out of the great outdoors. Order before 2pm for free next working day delivery on orders over £75.
Kontaktinformationen
Yalton, East Portlemouth, TQ8 8PA, Salcombe, Vereinigtes Königreich
- 01548 844122
- info@stonesboatyard.co.uk
- stonesboatyard.co.uk
5,0
Hervorragend
1534 Bewertungen
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Antwort von Stones Boatyard Ltd
Thank you for the review - it is much appreciated
I thought the customer service was…
I thought the customer service was excellent. I ordered the wrong size and it was no problem getting it exchanged.
The lady I spoke to had fantastic customer service.
I would definitely buy from you again .
11. September 2026
Antwort von Stones Boatyard Ltd
So glad we were able to sort this out for you Sandra - thank you for taking the time to review us. We look forward to helping you in the future
Stonesboat yard are amazing
Stonesboat yard are amazing, fantastic service thank you
15. September 2026
Antwort von Stones Boatyard Ltd
Thank you so much for taking the time to leave us a review! We're really pleased you had a great experience with us, and we hope to see you again soon.
Customer service is top notch....
Not my first time buying from this company and it won't be the last, it's how service should be, delighted to do business with you.
14. September 2026
Antwort von Stones Boatyard Ltd
Thank you Jusha, we really appreciate your support of our small business
Outstanding customer service as always…
Outstanding customer service as always from Stones Boatyard. Love ordering products from them, fast delivery and the personal hand written notes with each order is a delight to recieve.
11. September 2026
Antwort von Stones Boatyard Ltd
Thank you for the kind review Nick, we look forward to helping you in the future!
YETI rules
YETI rules!
Stones Boatyard even send a hand written "Thank you" note, which is a lovely thing to receive these days. Fantastic customer service & YETI's entire range is outstanding. Buy some!
10. September 2026
Antwort von Stones Boatyard Ltd
Ha, we can't take credit for YETI's engineering, but we'll happily take credit for the note and service! Delighted the note (and the Yonder - fine piece of kit you bagged) landed well.
We'll pass the thank you on to the team here at Stones. Enjoy and we hope we can help again soon.
Fantastic service
Fantastic service. Brought a yeti tindra coolbox divider. There were several weeks delay for this item on the yeti website. It arrived in quicktime along with a lovely personalised note from Hannah. I would totally recommend them. If I lived nearer I would be on there store all the time.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Stones Boatyard Ltd
Thank you so much for this lovely review, it's really made our day. Great to hear the Tundra divider reached you quickly. I'll be sure to pass your kind words on to the team. Hope we get the chance to welcome you into the boatyard in person one day, and thank you again for recommending us.
Lovely item purchased
Lovely item purchased! Arrived within 2 days. Lovely little thank you note arrived with my item. Very impressed!
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Stones Boatyard Ltd
Thank you so much for taking the time to leave such lovely feedback! We're really pleased everything arrived quickly and that the little thank you note gave a nice personal touch. It means a lot to hear that.
Thanks again for shopping with us, and we hope to see you back at Stones Boatyard soon!
Quick & personal service
7. September 2026
Antwort von Stones Boatyard Ltd
Thanks so much for the great feedback and for the 5 stars!
Really quick delivery of my big green…
Really quick delivery of my big green fuel would def order from this company again.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Stones Boatyard Ltd
Thanks so much for the great feedback! Really glad the charcoal got to you quickly, and lovely to hear you'd order with us again, that's always the best kind of review to receive.
After looking on elsewhere
After looking on elsewhere, who were going to charge over £60.00. I found stones boatyard . A more sensible price. Price and packaging great arrived in 2 days. Really happy will look at purchase other Yeti products from them
4. September 2026
Antwort von Stones Boatyard Ltd
Thank you for such a lovely review, and for choosing us! We're really glad you found us offering better value, and pleased the packaging and delivery hit the mark too. Great to hear you'll be back for more YETI products we've got a good range, so hopefully there's plenty to tempt you.
Thanks again for shopping with us!
This was the second order for us
This was the second order for us , and we have been delighted with the Service and the delivery exceptional
3. September 2026
Antwort von Stones Boatyard Ltd
Thank you so much for the lovely review, and for coming back to us for a second order! We're delighted the service and delivery have hit the mark both times. That really means a lot to hear.
Thanks again for shopping with us, we hope to see you back at Stones Boatyard soon!
Excellent customer service .
Excellent customer service .. I ordered the wrong item, gave them a quick call within seconds they sent me a returns email and posted it back … refund sorted !!
3. September 2026
Antwort von Stones Boatyard Ltd
Thank you so much for the lovely review! We're really glad the team could get that sorted quickly for you, a returns email out and refund processed with no fuss. That's exactly how we like these things to go.
Thanks again for shopping with us, we hope to see you back at Stones Boatyard soon!
Efficient and accurate service
1. September 2026
Antwort von Stones Boatyard Ltd
Thanks for your feedback and 5 stars! Hope to help again soon.
Customer Service
There was a problem with the delivery. This was sorted promptly by Hannah and Team.
1. September 2026
Antwort von Stones Boatyard Ltd
Thank you for letting us know, and we're sorry your order hasn't arrived yet.
Everything was dispatched successfully on our end with no issues flagged, so we had no way of knowing there was a delay until we received this review so we really appreciate you flagging it.
Its a shame you felt to give us a one-star rating since the parcel left us correctly and the delay sits with the courier rather than us. Now that we're aware, we'll get to the bottom of it and make sure your order reaches you as quickly as possible. We will contact you directly.
We'll chase this up with the courier straight away to find out what's happened, and will be in touch with you directly once we have an update.
Fantastic service from start to finish
Fantastic service from start to finish! I was given a really thoughtful recommendation to help me choose the most suitable YETI product, and it turned out to be spot on. Delivery was super quick, and the personalised thank you note was such a lovely touch. Best of all, the YETI bottle with straw is brilliant; my daughter absolutely loves it! Great products, great service.
28. August 2026
Antwort von Stones Boatyard Ltd
Thank you so much for this wonderful review! We're delighted the recommendation helped you find the perfect YETI product, and it's brilliant to hear the bottle with straw has been such a hit with your daughter. Thanks again for your custom, and we hope to see you back at Stones Boatyard soon!
Quality products at competitive prices
Quality products at competitive prices. Efficient ordering system and fast delivery. Also a lovely personalised note which was a lovely touch.
27. August 2026
Antwort von Stones Boatyard Ltd
Thank you for the great feedback! We're really pleased you found the ordering process smooth and the delivery quick, and it's lovely to hear the personalised note stood out too. It's a small touch we enjoy adding. Thanks so much for your custom, and we hope to see you back again soon!
Great service
Great service. Very quick at replying to emails (for nhs discount) and quick dispatch and delivery. Items came with a hand written note making the experience very personal. Bought quick a few Yeti products before, but first time from this seller. Will use them in the future for anything Yeti related without a doubt.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Stones Boatyard Ltd
Thank you so much for this lovely review! We're really glad our replies on the NHS discount were quick and that dispatch and delivery kept pace too . It's great to be your first choice for YETI going forward, and we can't wait to help with your next order. Thanks again for your custom!
Antwort von Stones Boatyard Ltd
Many thanks for your time to leave us a review and 5 stars!
Next day delivery
Next day delivery, excellent products, Hubby was very pleased with his birthday presents
12. August 2026
Antwort von Stones Boatyard Ltd
We are so pleased the gift was well received! Happy birthday to the Hubby! Thanks for the 5 stars.
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