Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the s... Mehr ansehen
Unternehmen hat geantwortet
My client wanted a specific tile for her bathroom and we needed it quickly. Kathy was instrumental in helping me get the order placed for the correct product, and processing it, and working with John... Mehr ansehen
Unternehmen hat geantwortet
I only ordered one sample to put over a gap in the blinds in my bedroom and it worked pretty well. The tile is beautiful and simple in design, which is what I wanted. I was grateful that I could order... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Vom Unternehmen geschrieben
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Kontaktinformationen
Pleasant Valley Road 25383, 20152, Chantilly, Vereinigte Staaten
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,5
Hervorragend
813 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great product. Great service
Stone Tile Depot customer service was exceptional. They took care of my needs and the product I purchased elevated the look of our bathroom.
18. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Lauren,
Thank you for your purchase. We hope we see you again soon.
Best Regards,
JJ
Stone Tile Depot
We had a difficult customer
We had a difficult customer, could not make a decision, Orlando hung in there with us till the end and we made our purchase. The ordering was easy, the experience, great. We'll definitely being buying from them again in the future.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Bill,
Thank you for your business and looking forward to hearing from you again.
Best Regards,
JJ
Stone Tile Depot
They are great!
They are great!! the delivery awesome and I never had to worry about the delivery or the quality.
Thanks!!
11. November 2025
Antwort von Stone Tile Depot
Hell Hailey,
Thank you for your purchase. It has been our pleasure to serve you.
Best Regards,
JJ
Stone Tile Depot
Great store
Great store! I found a wide variety of high-quality tiles. Customer service was clear and helpful
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Bruno,
Thank you for your comments and business. Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Great price and customer service!
Great price and customer service!
Highly recommend.
10. November 2025
Antwort von Stone Tile Depot
Hello Cindy,
Thank you for your comments... We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
Antwort von Stone Tile Depot
Hello Daniel,
We appreciate your business, Thank you.
Best Regards,
JJ
Stone Tile Depot
Shipping cost for 14 pieces of 5/8" x…
Shipping cost for 14 pieces of 5/8" x 1/2" x 9" glass liner tile was quoted at $200. No kidding.
4. November 2025
Antwort von Stone Tile Depot
Hello Patrick,
I am sorry for a high frieght cost, However, we fully refunded your purchase.
Best Regards,
JJ
Stone Tile depot
Excellent source for your tile needs
Excellent customer service. Quality product and very efficient delivery. This will be my go to source going forward.
3. November 2025
Antwort von Stone Tile Depot
Hello Steve,
Thank you for your business and looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Beautiful Terrazzo-Style Tile & Great Support
Great experience with Tile Depot! I purchased ceramic tile that looks like terrazzo and the quality is beautiful. Shipping was fast, delivery was smooth, and even though one item arrived broken, customer service handled it immediately. Highly recommend!
31. Oktober 2025
Antwort von Stone Tile Depot
Hello Anamaria,
Thanks for choosing us. We appreicate the opprotunity to serve you.
Best Regards,
JJ
Stone Tile depot
Delivery was done professionally, no broken tiles …
Works great and the delivery was done professionally! I received my boxes by pallet and none of them were broken.
30. Oktober 2025
Antwort von Stone Tile Depot
Hello Guillaume,
Thank you for your support. We truly appreciate your business and looking forward to serving you again.
Best Regards,
JJ
Stone Tile Depot
Antwort von Stone Tile Depot
Hello Dominique',
Thank you for your purchase. We appreciated your buisness.
Best Regards,
JJ
Stone Tile Depot
Ordering product was straight forward…
Ordering product was straight forward and simple. Communication was good. I knew when the product was on its way and when it was delivered. It was packed very well. Only down side was that shipping took a while.
28. Oktober 2025
Antwort von Stone Tile Depot
Hello Gayle,
We are very sorry that you received your order late. Next time we ll be more vigilant.
Best Regards,
JJ
Stone Tile Depot
Wrong product shipped.
30. Oktober 2025
Antwort von Stone Tile Depot
Hell John,
We refunded both of the charges back to your CC.
Happy Holidays...
Best Regards,
JJ
Stone Tile Depot
Very helpful vendor
Shipped a small sample order very quickly, and since I was under schedule pressures they stepped in for me when FedEx stalled the shipping process for several days. The order arrived when it was needed after the inquiries.
28. Oktober 2025
Antwort von Stone Tile Depot
Hello Kendall,
Thank you for your business. It is our pleasure to work with you.
Best Regards,
JJ
Stone Tile Depotss
Adriane was extremely knowledgeable and helpful
Adriane was extremEly knowledgeable and helpful
24. Oktober 2025
Antwort von Stone Tile Depot
Hell Steven,
Thak you for your comments and looking forwarf to working with you again.
Best Regards,
JJ
Stone Tile Depot
Antwort von Stone Tile Depot
Hell Troy,
Thank you and we appreciated your business.
Best Regards,
JJ
Stone Tie Depot
Victor was great!
Victor was great to deal with. Great experience overall.
6. November 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Sean,
Thank your for your purchase. We appreciate the opportunity to serve you.
Best Regards,
JJ
Stone Tile Depot
The team's patience with my quirky…
The team's patience with my quirky needs made all the difference!
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Adriana,
Thank you and we are always ready serve you.
Best Regards,
JJ
Stone Tile Depot
the wrong product was sent and i was in…
the wrong product was sent and i was in a time crunch so i was left with no choice but to buy elsewhere, the cost of shipping this was a little steep but its a heavy product that was sent. upon reaching out i was instantly refunded by John Mentese including the shipping cost and i want to thank him for making this experience 5 star!
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Barry,
We are very sorry for the wrong shipment. Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tie Depot
Resolution for missing shipment
I recently had an issue with a missing shipment, and I was fortunate to be assisted by John M. He was quick to respond and handled the situation with professionalism. He kept me informed with any questions I had, provided clear next steps, and followed through to ensure the issue was resolved promptly. His helpful and proactive approach made a frustrating situation much easier to deal with. Great customer service—thank you!
24. September 2025
Antwort von Stone Tile Depot
Hello Elaine,
Thank you for your business and looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.