Matt was a great help in getting my tile from another warehouse. He helped with a sample tile so I could be sure the colors were correct. Matt also coordinated an early pick up time for me which mad... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Matt was very easy to work with; his communications and follow up were great. The tiles I ordered were the exact size and color I was looking for, were delivered as promised and looked just like the s... Mehr ansehen
Unternehmen hat geantwortet
My client wanted a specific tile for her bathroom and we needed it quickly. Kathy was instrumental in helping me get the order placed for the correct product, and processing it, and working with John... Mehr ansehen
Unternehmen hat geantwortet
I only ordered one sample to put over a gap in the blinds in my bedroom and it worked pretty well. The tile is beautiful and simple in design, which is what I wanted. I was grateful that I could order... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
High Quality Discounted Marble, Granite, Travertine, Pebble And Limestone Tiles And Mosaics Directly From Factory. All Products In Stock!
Stone Tile Depot - Direct From Factory
Vom Unternehmen geschrieben
- Low Price Guarantee
- If you find a current lower price on an identical, in-stock item from any other store, we will match the price. The product must be a matching brand, quality, model number, and color. Just send us the ad, printout, or photo for validation. If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund of the purchase price, minus the shipping, handling or other additional charges. Our friendly expert staff is knowledgeable in all kinds of natural stone applications such as kitchen and bathroom renovation. You can reach us by using our toll-free line: 1-800-622-8708
Kontaktinformationen
Pleasant Valley Road 25383, 20152, Chantilly, Vereinigte Staaten
- 1-800-622-8708
- om@stonetiledepot.com
- stonetiledepot.com
4,5
Hervorragend
813 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 93 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very pleased with the quality of the…
Very pleased with the quality of the tiles. Shipped securely with no breakage.
8. August 2025
Antwort von Stone Tile Depot
Hello Sherry,
Thank you for your comments. We appreciate your business.
Best Regards,
JJ
STone tIle Depot
Fast Shipping, Lovely Tile!
Very fast shipping and beautiful stone pebble tiles. we put this in a small bathroom floor installation and it turned out so nice! It looks like a beach in Bali.
6. August 2025
Antwort von Stone Tile Depot
Hello Jeanne,
Thank you for your business. We really appreciated.
Best Regards,
JJ
Stone Tile Depot
Ordering was a breeze
Ordering was a breeze! Victor helped me get the best price for the tiles needed for a master bathroom remodel. Everything shipped quickly and was exactly as pictured. I will definitely order from Vitor for my next project.
2. September 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Amy,
It is our pleasure to work with you and we hope see you again soon.
Best Regards,
JJ
Stone Tile Depot
Great customer service!
Ana has been very helpful setting me up as a new customer!
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Dear Customer,
Thanks for choosing us. We appreciate the opportunity serving you.
Best Regards,
JJ
Stone Tile Depot
Prices are higher than competitors but…
Prices are higher than competitors but good customer service
30. Juli 2025
Antwort von Stone Tile Depot
Hello Nancy,
We appreciated your comments. Unfortunately, We had to justify our pricing criteria under present circumstances.
Best Regards,
JJ
Stone Tile Depot
Excellent customer service from Victor
Excellent customer service from Victor! I ended up going a different route altogether and am doing hardwood floors, but Victor was so helpful in my decision process (even though I didn’t end up purchasing anything!) that the next time I need stone, he’ll be the very first person I call!
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Meredith,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
The ordering process was quick and…
The ordering process was quick and easy. Delivery was very timely. Had a representative check in with me several times throughout the process as well. Just had a great experience overall and would definitely recommend them to others. Zero complaints whatsoever
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Tim,
Thank you for your purchase and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Excellent customer servive
Victor was extremely helpful and patient while we were getting the order together.
15. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Jeffrey,
Thanks for choosing us. We appreciate the opportunity serving you.
Best Regards,
JJ
Stone Tile Depot
Fast shipping.
17. Juli 2025
Antwort von Stone Tile Depot
Hi Janet,
Thank you for your businees and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Great communication and sincerity
Great communication and sincerity. Very helpful.
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Tom
It is our pleasure to work with you. Thank you for your business and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
My entire shopping experience was seamless.
My entire shopping experience was online and Iselda was invaluable. She answered all of my questions promptly, helped facilitate purchasing extra samples, and followed up appropriately when needed. The only small issue I had was with the delivery. The delivery person just left the tiles in a random spot in my apartment building and I wish he had communicated a little more so they could have been left in a place that was not in the way.
10. Juli 2025
Antwort von Stone Tile Depot
Hello Marina
Thank you for your purchase and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Victor was very helpful and responsive!
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Isaac,
It is our pleasure to work with you and we hope see you again soon.
Best Regards,
JJ
Stone Tile Depot
Antwort von Stone Tile Depot
Hello Robin,
It is our pleasure to work with you. Thank you for your business and looking forward to working with in the near future.
Best Regards,
JJ
Stone Tile Depot
Customer service was fantastic
Customer service was fantastic. This was our second order.
2. Juli 2025
Antwort von Stone Tile Depot
Hello Flicka,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
Great product! Great Service!
He phoned me immediately and was very helpful.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Stone Tile Depot
Hello Patricia,
Thank you for doing business with us. We look forward to working with you again.
Best Regards,
JJ
Stone Tile Depot
good people
Great experience purchasing samples from this company. They were prompt and courteous.
I previously wrote a negative review as I had this company mixed up with a different stone and tile company.
30. Juni 2025
Antwort von Stone Tile Depot
Hello Jared,
I am sorry to hear your frustration. I checked your account and I only found an order with two sample tiles and were delivered. Unless you have placed another order that I did not see in our records.
No worries, we will refund the total charge of $31.91 to make up for your disappointment of our services.
Best Regards,
JJ
Stone Tile Depot
Prompt
Prompt. Good packaging ( Haven't opened yet) . I did ask a question as to the origin of the tile and never received a response.
2. Juli 2025
Antwort von Stone Tile Depot
Hello Elizabeth,
Thank you for your support. We truly appreciate your business. Tiles are product of Bengladesh.
Best Regards,
JJ
Stone Tile Depot
They sent us 2 different colors of tile…
They sent us 2 different colors of tile 1 dark blue and one black
2. Juli 2025
Delighted with Victor and my stone
Delighted with Victor and my stone. Arrived quickly, no breakage.
Thank you.
30. Juni 2025
Antwort von Stone Tile Depot
Hello John,
Thank you for doing business with us. Looking forward to working with you in the near future.
Best Regards,
JJ
Stone Tile Depot
Unfortunately the original size I…
Unfortunately the original size I ordered was out of stock, but Iselda found an alternative and followed up on the refund for the differential. The marble pavers everything I hoped!
19. Juni 2025
Antwort von Stone Tile Depot
Hello Chad,
Thank you for your support. We truly appreciate your business.
Best Regards,
JJ
Stone Tile Depot
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.