These 5 stars must be bots as this company is far from good. Customer service is horrendous, takes them days to get back to you. No dimensions of parts when multiple variants of vehicle is displayed.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered some parts for my car through super spares, I didn’t have high expectations after ordering through other auto parts websites but I was pleasantly surprised. I looked around before I placed m... Mehr ansehen
Unternehmen hat geantwortet
These guys stock a huge range of parts for all sorts of vehicles. Their website is easy to navigate and purchasing is simple. Communication is spot on and you always know what is going on with your o... Mehr ansehen
Unternehmen hat geantwortet
I appreciate the communication and willingness to make sure the best product is used for my needs. I look forward to using these guys again.
Unternehmen hat geantwortet
Unternehmensdetails
Über Superspares
Vom Unternehmen geschrieben
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Kontaktinformationen
159 woodpark RD, 2164, SMITHFIELD - NSW, Australien
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
4,1
Gut
485 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
On time delivery parts are what I…ordered
On time delivery parts are what I expected and price is excellent
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're glad your order arrived on time and the parts met your expectations. Thank you for your positive feedback.
Unprofessional and frustrating…
Unprofessional and frustrating experience. I paid over $200 for a part, only for Superspares to take 5 days to realise they didn’t even have it in stock. Then they sent a ridiculous message asking if I wanted to cancel and get a refund, as if I was expected to just let them keep my money for nothing. Very poor communication and a waste of time. Based on this experience, I won’t be ordering from them again.
14. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
Hi Linda,
We’re sorry to hear about your experience and apologise for the frustration caused.
Unfortunately, despite our best efforts to maintain accurate inventory levels, stock discrepancies can occasionally occur due to concurrent sales and supplier updates. Once the availability issue was identified, we contacted you to provide the available options, including cancellation and a full refund, rather than delaying the matter further without communication.
We understand the delay and that communication did not meet your expectations, and your feedback has been noted. We appreciate you taking the time to share your experience and will continue working to improve our stock management and response processes.
Regards,
Extremely satisfied customer with all the feedback and communication communications.
I’m a retired mechanic and I was looking for hard to get parts for a 23 year-old vehicle and Super spares have them on stock. I have recommended Super spares to my mechanical friends that are still in the business. There isn’t a rating high enough for this company. And Super spares post to a PO Box which is exceptional for us rural mechanics.
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We are so happy to hear we could help you find those hard-to-get parts for your vehicle! We appreciate you recommending us to your friends.
Products arrived on time and as per…
Products arrived on time and as per ordered.. thank you
1. November 2025
Antwort von Superspares
We're happy to hear that your products arrived on time and as expected. We appreciate you taking the time to leave us feedback.
Great service and prompt delivery 👍
Great service and prompt delivery 👍
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you had a great experience with our service and delivery. Thank you for your positive feedback!
Springs Replacement
Placed an order for a set of Front and Rear springs and Front and rear shocks
Received an email the same day explaining the rear set of springs I ordered where defected and couldn't be sent out, but the issue was quickly fixed, was given the option to wait for the same springs or a free upgrade for a different brand of springs.
Decided with the free upgrade so I can get back to working on car sooner
What made it even better was the cost as it was affordable for me and with free shipping. Definitely highly recommend for others to use for car parts
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're glad you enjoyed your experience! We appreciate you highlighting our prompt resolution regarding the rear springs and the upgrade option. It's great to know the cost and free shipping worked for you. Thank you for recommending us!
Absolutely hopeless people to do…
Absolutely hopeless people to do business with!
Advertise products that are not in stock.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We regret that you had this experience. We appreciate you bringing this to our attention, and we'll look into the availability issues you mentioned.
Quick to find the part I needed
Quick to find the part I needed which was quite specific for an older and relatively uncommon vehicle (2009 Grandis VRX), especially after failed attempts from my mechanic and SuperCheap. Fast checkout with no fuss. Good shipping speed. Very happy.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you found the specific part for your Grandis VRX with us, especially after other attempts. We appreciate your feedback regarding our fast checkout and shipping speed. Thanks for your review!
I had a very disappointing experience…
I had a very disappointing experience with this company.
I received a faulty pinstripe tape and contacted them straight away to request a refund. It has now been over three weeks, and despite multiple follow-ups, the issue still hasn’t been resolved.
Each time I contact them, I receive polite responses saying the matter is being “escalated” or “reviewed,” but no actual action has been taken. The delay is unacceptable, especially for a clearly faulty product.
Under Australian Consumer Law, this should have been handled much more efficiently.
I would not recommend this company based on my experience.
7. April 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're very sorry to hear about the trouble you've experienced with the pinstripe tape and the delayed resolution. We appreciate you bringing this to our attention. We're taking your feedback seriously and will review our processes to improve our response times. Thank you for your feedback.
Great service
Great service, great selection of parts and prices. Very fast delivery. Highly recommend
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you had a great experience with our service, parts selection, prices, and fast delivery. Thank you for your recommendation!
Purchases parts online with Superspares…
Purchases parts online with Superspares is quick and easy, with free delivery
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that your online parts purchase was quick and easy, with free delivery. Thank you for sharing your positive experience with us!
Great products
Great products, prices, delivery and service.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you had such a great experience with our products, prices, delivery, and service. Thank you!
I have had a great experience with…
I have had a great experience with Super spares, their communication is great, they keep you updated, and process the order swiftly.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you had a great experience! It's wonderful to know our communication and swift order processing met your expectations. Thank you for your positive feedback.
The parts came from interstate with in…
The parts came from interstate with in 24 hours the price was the best for a set of engine mounts
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you received the engine mounts quickly and at a great price. We appreciate you taking the time to share your positive experience!
Prompt delivery parts as advertised…
Prompt delivery parts as advertised good value
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you received your parts quickly and found them to be a good value. Thank you for your positive feedback!
Very happy with your staff assistance
Very happy with your staff assistance
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that our staff was helpful. Thank you for your positive feedback; we appreciate it greatly.
Prompt and quality goods!
15. Jänner 2026
Antwort von Superspares
We're happy to hear that you received your goods quickly and in good condition. Thank you for your positive feedback!
Immediate service
Immediate service - decent pricing.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you received immediate service and decent pricing. Thank you for your positive feedback; we appreciate it!
Great value
Great value. Very fast delivery. Excellent human being customer service
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you received great value, fast delivery, and excellent customer service. We appreciate your positive feedback so much!
Superspares are Awesome 🤘
Superspares was awesome posting my Rotors & Pads so quickly.
I will be using Superspares for all four cars our family has.
Love your work Superspares🤘
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you received your rotors and pads quickly. We appreciate your intention to use us for your family cars. Thanks for the positive feedback!
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