These 5 stars must be bots as this company is far from good. Customer service is horrendous, takes them days to get back to you. No dimensions of parts when multiple variants of vehicle is displayed.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I ordered some parts for my car through super spares, I didn’t have high expectations after ordering through other auto parts websites but I was pleasantly surprised. I looked around before I placed m... Mehr ansehen
Unternehmen hat geantwortet
These guys stock a huge range of parts for all sorts of vehicles. Their website is easy to navigate and purchasing is simple. Communication is spot on and you always know what is going on with your o... Mehr ansehen
Unternehmen hat geantwortet
I appreciate the communication and willingness to make sure the best product is used for my needs. I look forward to using these guys again.
Unternehmen hat geantwortet
Unternehmensdetails
Über Superspares
Vom Unternehmen geschrieben
Superspares is a trusted Australian online retailer for auto parts, accessories, and performance upgrades. Our wide range covers replacement parts, 4WD upgrades, detailing products, and vehicle protection from leading brands such as Bosch, DBA, Ryco, and Penrite.
Superspares make it simple to shop online with fast nationwide shipping and free delivery on orders $99 and above. Every purchase is backed by a 30-day return policy, giving customers peace of mind.
With clear product information, competitive pricing, and reliable service, Superspares is committed to helping drivers keep their vehicles running smoothly and looking their best.
Kontaktinformationen
159 woodpark RD, 2164, SMITHFIELD - NSW, Australien
- 1300 791 058
- sales@superspares.com.au
- superspares.com.au
4,1
Gut
485 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Faulty hub supplied
Faulty hub supplied, returned for warranty before Christmas, still no outcome as at mid February.
21. November 2025
Antwort von Superspares
We regret you received a faulty hub and are awaiting a warranty outcome since December. We'll investigate the delay and work towards a resolution. Thanks for your patience.
My dealings with Superspares have bee nithing but positive.
My dealings with Superspares have always been positive. They have a great range of products for a wide variety of vehicles. Their online platform is simple to use, listing the parts that are available for the vehicle, then ordering and paying for them. Shortly after ordering, they confirmed the order, picked the order and couriered the parts to my address within a couple of days. I also found that Superspares prices were competitive or cheaper than elsewhere.
I wouldn't hesitate using Superspares for my future automotive needs. AAA+++
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you had a positive experience with us. It's great to know that our wide product range, user-friendly platform, and efficient delivery met your needs. We appreciate you mentioning our competitive prices and your willingness to use us again. Thanks for the AAA+++ rating!
Good parts, fast postage
Parts arrived exceptionally quickly, especially at the busy end of the year.
Construction looked quality and fit with no issues.
20. Dezember 2025
Antwort von Superspares
We're happy to hear that the parts arrived quickly and were a quality fit, especially during the busy season. Thank you for your positive feedback!
Had an item out of stock
Had an item out of stock, found a suitable replacement kit and swiftly arranged a pickup, could not be happier.
30. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that we could find a suitable replacement when the item was out of stock and quickly arrange a pickup for you. Thank you for your positive feedback!
The wrong item was sent
The wrong item was sent. The listing was correct but the item did not correspond to my vehicle. I sent an email and even phoned as I did not get a response from the email. I was told by the person who I spoke to that I would get an email with instructions on how to return my order for a refund. I was not expecting too much straight away as it was close to Christmas. The Christmas/New Year holiday period is well and truly gone and I still have not heard or seen any response from Superspares. I know mistakes can happen from time to time but this should have been fixed by now and after contacting them the first time I do not think that I should be chasing them. I'm really not happy and will probably think twice about buying anything else. I am happy to talk to someone abou this if they are willing to contact me.
20. November 2025
Antwort von Superspares
We regret that the incorrect item was sent and that you haven't received a response regarding your return. We appreciate you bringing this to our attention. We'll investigate this issue and work to prevent similar situations. We value your feedback.
more than 5 days for a delivery!
5 days to ship rotors and brakepads, still waiting for it!
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We regret that your order's shipment is delayed. We appreciate your feedback and we're looking into what caused this unusual situation.
Amazing company to deal with quick…
Amazing company to deal with quick delivery and super easy to deal with . Will buy again and cant wait to get more from this amazing company
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Superspares
We're happy to hear that you had a super experience! It's great to know the quick delivery and ease of doing business stood out. We appreciate your intention to buy again!
Antwort von Superspares
We're happy to hear that you received what you expected and that you are enjoying our products! Thank you for your positive feedback!
Excellent
Ordered a set of front bearings for an older Mazda ute.
Arrived in perfect order and fit perfect
Good quality and good price.
7. Jänner 2026
Antwort von Superspares
We're happy to hear that the front bearings for your Mazda ute arrived in perfect order and were a perfect fit! We appreciate your feedback on the good quality and price.
Antwort von Superspares
We're happy to hear that our site was easy to use and that our delivery communication was very good. Thank you for your positive feedback!
Very Poor Communication – Order Lost and No Transparency
I rarely leave negative reviews, but my experience with Sparesbox has been extremely disappointing.
I placed an order for MAXTRAX MK2 Recovery Tracks back in November. Weeks passed with no shipment updates, and despite repeatedly asking for a tracking number, Sparesbox never provided one. Instead of clear communication, my messages were ignored for days at a time. When I finally got a reply, the order was suddenly deemed “lost in transit,” yet no one had ever given me the tracking number in the first place to verify this.
When I asked again for transparency, the responses I received felt dismissive, and at one point I was even told they “didn’t appreciate the language,” despite me simply asking for honesty after being ignored multiple times. Customer service should not accuse the customer of wrongdoing just for requesting basic information.
A replacement was eventually arranged, with a promise that it would be dispatched by 22/01, but given the previous lack of communication, I’ve been left with very little confidence.
Overall, this experience showed poor communication, lack of transparency, and slow customer support. I hope Sparesbox improves their service, because this has been unnecessarily frustrating.
11. Jänner 2026
Antwort von Superspares
We appreciate you sharing your experience. We're very sorry to hear about the issues with your order and the lack of communication. We'll investigate what happened with the tracking and the responses you received. Our aim is to ensure a smoother process. We value your feedback.
Took over 10 days to ship and received…
Took over 10 days to ship and received the wrong part.
Still waiting for the part, has been 14 days in total
31. Dezember 2025
Antwort von Superspares
We regret that your order took over ten days to ship and that you received an incorrect part. We are sorry for the delay and the error and are looking into this. We appreciate your feedback.
Prompt delivery and service
Prompt delivery and service. Correct parts supplied and great value.
10. Jänner 2026
Antwort von Superspares
We're happy to hear that you received prompt delivery and service, and that the parts supplied met your needs at a great value. Thank you!
Good quality brand shocks
Good quality brand shocks, which I have used before, all at a fair price.
10. Jänner 2026
Antwort von Superspares
We're happy to hear that you find our brand shocks to be of good quality and fairly priced. Thank you for your continued support and positive feedback!
Antwort von Superspares
We're happy to hear that you received your order quickly! Thank you for your positive feedback; we appreciate your intention to use our services again.
Quality and fast
Purchased some hoses. They arrived very fast and were banded together. A bit squashed into the box but no issues due to the material I purchased. Would buy from again!
9. Jänner 2026
Antwort von Superspares
We appreciate you purchasing hoses from us. We are happy to hear that they arrived quickly. We've noted your feedback about the packaging, and we'll work to improve our process. Thanks again!
Antwort von Superspares
We're happy to hear that you are satisfied with our prices and fast delivery. Thank you for being a repeat customer; we appreciate it!
had a slight transportation issue with…
had a slight transportation issue with my package but besides that everything is great this website has great prices and fast shipping, i definitely recommend
9. Jänner 2026
Antwort von Superspares
We appreciate your feedback and are glad you had a positive experience with our prices and shipping speed. We regret to hear about the transportation issue with your package.
VZ SV6 L/H Tail Light
Buyer notified of re-stock of item & availability to buy for 2nd time, item purchased & paid for only to be contacted again by the seller saying they had nil stock & a refund would be offered, item "again" re-listed without stock availability being verified.
7. Jänner 2026
Antwort von Superspares
We appreciate you bringing this to our attention. We regret that you were informed of a restock, purchased the item, and then were told it was unavailable, especially with the item being relisted. We are looking into how our stock availability is verified to prevent this from happening again.
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