Sold a vintage diamond brooch. Very polite and professional, friendly. price was OK less than expected but explanation made me confidant. (forget cash cow) Certainly on my go to list.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Очень вежливое и профессиональное обслуживание , мне нужно было меньше чем предложено было оценкой. Отличная команда знающих асов своего дела . Деньги пришли на счёт. Единственный минус - то ч... Mehr ansehen
Unternehmen hat geantwortet
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Mehr ansehen
Unternehmen hat geantwortet
For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly. They made a very fair offer, much closer to wh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Suttons & Robertsons
Vom Unternehmen geschrieben
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons & Robertsons are the UK's leading luxury pawnbrokers and jewellers. We help collectors, dealers and those who simply enjoy owning luxury items raise money by borrowing against their assets or selling them.
We specialise in luxury asset finance and resale across watches, jewellery, diamonds, gold, designer handbags and more. Our team provides expert valuations and personal guidance at every step.
Established in 1770, we are the UK's oldest pawnbroker and are authorised and regulated by the Financial Conduct Authority. Our sister brand, S&R Jewellers, retails preloved jewellery, watches and handbags.How we can help
Vom Unternehmen geschrieben
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Kontaktinformationen
127 Victoria Street, London, SW1E 6RD, London, Vereinigtes Königreich
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Hervorragend
332 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Suttons & Robertsons
We really appreciate your kind words about our team and the service you received. Thank you for choosing S&R!
Antwort von Suttons & Robertsons
Such lovely feedback to receive! We’re so pleased you enjoyed your experience with us and found our team friendly and helpful. Thank you for choosing us!
Go with confidence.
Sold a vintage diamond brooch. Very polite and professional, friendly. price was OK less than expected but explanation made me confidant.
(forget cash cow)
Certainly on my go to list.
27. September 2026
Antwort von Suttons & Robertsons
We’re pleased to hear that our team made the process of selling your vintage diamond brooch clear and reassuring. It’s especially good to know that the explanation behind the valuation gave you confidence in our offer. Thank you for your kind comments and for keeping us on your go-to list!
Really great experience
Really great experience. Bit nervous selling an expensive item but very secure and price was exactly as they quoted.
19. September 2026
Antwort von Suttons & Robertsons
We completely understand that selling a valuable item can feel a little daunting, so it’s wonderful to hear you felt secure and comfortable throughout the process. We’re also pleased everything went as quoted. Thank you for choosing Suttons & Robertsons.
Antwort von Suttons & Robertsons
Thank you for your kind feedback! We’re glad our team could be helpful and make your experience a positive one.
Wonderful service
Wonderful service. I got a quick and fair evaluation of vintage items I wished to sell. Would use them again
16. September 2026
Antwort von Suttons & Robertsons
Great to hear you found the valuation process quick, fair and straightforward. We really appreciate your feedback and would be delighted to assist you again in the future!
My experience was great
My experience was great! The service was very good, efficient and helpful, as well as very pleasant and friendly. I felt extremely comfortable and everything was done very efficiently, promptly and as promised. Very good pleasant experience!
18. September 2026
Antwort von Suttons & Robertsons
What a wonderful review to receive! We’re so pleased our team made you feel comfortable and that everything was handled efficiently and exactly as promised. Thank you for your lovely comments about the friendly service and for sharing your experience with us!
A very good experience from start to…
A very good experience from start to finish. Excellent customer service, very helpful.
28. August 2026
Antwort von Suttons & Robertsons
It’s great to hear you had such a positive experience from start to finish. Thank you for your lovely comments about our team and customer service; they’re very much appreciated!
Great professional service
9. September 2026
Antwort von Suttons & Robertsons
Great to hear you were pleased with the professional service you received. Thank you for taking the time to leave us a review!
Excellent service
I sold my handbag through consignment. The staff were very friendly, helpful and made the whole process really easy. Would definitely recommend.
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
It’s great to hear that our team made the consignment process so easy and straightforward for you. Thank you for your lovely comments about our staff and for recommending us!
Antwort von Suttons & Robertsons
It’s lovely to hear that our team made such a positive impression. Thank you for your kind words about our professional and helpful service!
Extremely Professional & Diligent
For me the whole process was of a very high standard. From the moment I walked into the South Kensington Branch, the team were welcoming and friendly.
They made a very fair offer, much closer to what I was looking for and then helped with the process of the final paperwork, diligent checks and finally payment that happened within 4 hours. This is the place to go.
15. August 2026
Antwort von Suttons & Robertsons
What a fantastic review for our South Kensington team. We're so pleased that you felt welcome from the moment you arrived and that the entire process, from valuation through to payment, was handled efficiently and professionally. Your recommendation means a great deal to us; thank you!
I bought the most beautiful Tiffany…
I bought the most beautiful Tiffany necklace. The customer service was excellent.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
What a wonderful choice! We're so pleased you love your Tiffany necklace and had such a positive experience with our team. We hope you enjoy wearing it for many years to come.
Prompt and friendly service.
11. August 2026
Antwort von Suttons & Robertsons
Lovely to hear! We're so pleased you found our service both prompt and friendly. Thank you for taking the time to share your experience.
Very proffesional and efficient from…
Very proffesional and efficient from start to finish.
A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate.
Once all documantation was supplied the funds were transferred within their timescale. Which could have been even quicker had we not taken time to load and send back the required documents.
12. August 2026
Antwort von Suttons & Robertsons
We are delighted to hear that you found our service professional, efficient, and well within our promised timescales. Our team prides itself on providing quick and accurate valuations, even for larger volumes, so it is wonderful to know we hit the mark for you.
We appreciate your prompt cooperation with the documentation, which made the final transfer seamless.
Thank you for choosing us, and we look forward to working with you again in the future.
Exemplary service and customer…
Exemplary service and customer satisfaction here from the Edgware Branch . pre arranged and smooth seamless service. The only place to go ith your items,
John made this transaction worry free.
11. August 2026
Antwort von Suttons & Robertsons
We are thrilled to hear that the team at our Edgware branch provided you with exemplary service and a seamless, worry-free experience.
John will be delighted to receive your special mention. We pride ourselves on ensuring our customers feel confident and satisfied from start to finish, and your high recommendation means a great deal to us.
Thank you for choosing us, and we look forward to welcoming you back to the branch in the future.
The staff were great at getting back to…
The staff were great at getting back to me, very polite and friendly on phone. Service was excellent. I was very happy with the price of my ring i sold.Thank you.
9. August 2026
Antwort von Suttons & Robertsons
Thank you so much for your lovely review.We are delighted to hear that you were happy with our excellent service, friendly phone communication, and the price you received for your ring.
Our team works hard to ensure a supportive and fair process for every customer, so your kind words mean a lot to us.
Thank you for choosing us to sell your jewelry.
False advertising
Plaster all over their advertising they’re the best people to buy second hand tiffany’s. Send pictures for a quote to be told it isn’t something they buy! Avoid at all costs
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.
We would like to clarify that we do purchase pre-owned Tiffany & Co. jewellery; however, we are unable to buy every piece that is offered to us. After reviewing the photos you sent, our team advised that this particular item was below our minimum purchasing threshold, and for that reason, we were unable to make an offer.
We apologise if this was not made sufficiently clear and appreciate your understanding. We wish you all the best in finding a suitable buyer for your item.
great service
12. Juli 2026
Antwort von Suttons & Robertsons
Thank you for your kind review. We're delighted to hear that you were happy with our service. We hope you enjoy your purchase.
Antwort von Suttons & Robertsons
Thank you for your kind review. We're delighted to hear that you found our service to be honest and trustworthy. Your feedback means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back again in the future.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.