Really great experience. Bit nervous selling an expensive item but very secure and price was exactly as they quoted.
Unternehmen hat geantwortet
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Das sagen Bewerter
My experience was great! The service was very good, efficient and helpful, as well as very pleasant and friendly. I felt extremely comfortable and everything was done very efficiently, promptly and as... Mehr ansehen
Unternehmen hat geantwortet
Firstly the female staff member, who welcomed me and dealt with my items for sale, was very courteous, efficient and informative about the process. so thank you. My two quibbles are that 1) I wrote... Mehr ansehen
Unternehmen hat geantwortet
Very proffesional and efficient from start to finish. A precise valuation was given with a few hours. Considering the large quantity we left them to evaluate. Once all documantation was supplied th... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Suttons & Robertsons
Vom Unternehmen geschrieben
PAWN ONLINE
SELL JEWELLERY
SELL WATCHES
Suttons and Robertsons is the oldest pawn shop in the UK and the leading destination for buying, selling, and loaning against luxury assets. Our expertise includes luxury watches, jewellery, diamonds, gold, fine art, antiques, classic cars, fine wine, and designer handbags.How we can help
Vom Unternehmen geschrieben
- Loans against luxury assets
- Borrow from £500 against jewellery, watches, gold, handbags and other luxury assets. We are authorised and regulated by the Financial Conduct Authority.
- Sell luxury assets to us
- Receive a quick valuation and sell your watches, jewellery, gold and handbags directly to us. Once everything is agreed, our average payment time is five hours.
Kontaktinformationen
127 Victoria Street, London, SW1E 6RD, London, Vereinigtes Königreich
- 0800 038 9839
- services@suttonsandrobertsons.com
- suttonsandrobertsons.com
4,8
Hervorragend
329 Bewertungen
Bittet Kunden um Bewertungen
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Really polite and throughly perfessionl…
Really polite and throughly perfessionl way of dealing with my request a thoroughly pleasant experience
31. März 2026
Antwort von Suttons & Robertsons
We’re so pleased to hear you had such a pleasant experience and found the service both polite and professional throughout. Thank you for your kind words, and we’d be very happy to assist you again in the future.
Antwort von Suttons & Robertsons
Thank you so much for your positive feedback
Our Team in South Kensington shall be delighted to hear of this review & we look forward to assisiting you in future
The young lady was very helpful and I…
The young lady was very helpful and I was happy with the service
19. März 2026
Antwort von Suttons & Robertsons
Thank you so much for your positive feedback
I shall pass on your regards to our Victoria Team
I got a price and they paid me 500 less
22. März 2026
Antwort von Suttons & Robertsons
Thank you for your feedback.
We always aim to be as clear as possible that any figure provided prior to physical inspection is a provisional offer of an amount “up to.” The final price can sometimes be lower once the item has been assessed in person, for example, if there is more wear than was visible in the initial images. At this stage, if a customer is not happy with the offer, we return their item to them.
We appreciate your understanding and are always happy to discuss any valuation in more detail.
I had the most brilliant experience
I had the most brilliant experience. Kerry and Ruth were lovely, professional, the process was smooth and quick and the rates absolutely exceptional. I would recommend to anyone.
21. März 2026
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
We’re so pleased to hear you had such a brilliant experience. Kerry and Ruth will be delighted to know they made such a positive impression, and it’s great to hear everything felt smooth and efficient with such competitive rates. Thank you for your recommendation, we’d be very happy to see you again in the future.
The ladies at Suttons & Robertsons are…
The ladies at Suttons & Robertsons are so knowledgable, efficient and professional that the whole experience was effortless. I highly recommend this establishment ⭐️⭐️⭐️⭐️⭐️
24. Februar 2026
Antwort von Suttons & Robertsons
We’re delighted to hear you found the team so knowledgeable, efficient, and professional, and that the whole experience felt effortless. Thank you so much for your recommendation; it really means a lot to us. We’d love to welcome you back again in the future.
Great Service
Nice pleasent atmosphere when I arrived.
Comfortable setting.
Kerry made me feel at ease and explained the process.
Throughly recommend.
15. März 2026
Antwort von Suttons & Robertsons
We’re so pleased you enjoyed the atmosphere and felt comfortable during your visit. It’s great to hear Kerry helped put you at ease and explained everything clearly. Thank you for your recommendation, it’s very much appreciated.
Antwort von Suttons & Robertsons
We’re pleased to hear you found the service and team professional. Thank you for your kind feedback, and we hope to welcome you again in the future.
Antwort von Suttons & Robertsons
We’re pleased to hear you found the team helpful and knowledgeable. Thank you for taking the time to share your feedback, and we hope to assist you again in the future.
Extremely helpful and pleasant to deal…
Extremely helpful and pleasant to deal with. Small suggestion to increase customer comfort and confidence: weigh item in front of client
4. März 2026
Antwort von Suttons & Robertsons
Thank you for your kind feedback. We’re pleased to hear you found the team helpful and pleasant to deal with. We also appreciate your suggestion and will certainly take it into consideration as we continue to improve the experience for our customers. We hope to welcome you again in the future
Lovely customer service and great…
Lovely customer service and great interactions generally
26. November 2025
Antwort von Suttons & Robertsons
We’re so pleased to hear you enjoyed the service and had such positive interactions with the team. Thank you for taking the time to share your feedback.
The service was very professionally…
The service was very professionally handled. The consultation Kasia was very knowledgeable and knew real quality.
27. Februar 2026
Antwort von Suttons & Robertsons
We’re delighted to hear the service was handled professionally and that you had a positive consultation with Kasia. We truly appreciate your kind words and would be very pleased to welcome you back again.
Good service and prices offered but it is not the fastest service.
Good service and prices offered for loans and sales. There is a significant difference ifn the offers between their branches so it takes effort and time to shop around within same company. Also in the branch that I used a jewellery valuer wasn’t available on Saturday so it can take a few days to sell your items. Overall still a good service and I would use Suttons again.
28. Februar 2026
Antwort von Suttons & Robertsons
Thank you for taking the time to share such detailed feedback. We’re pleased to hear you were happy with the service and the prices offered. We also appreciate your comments, as they help us continue to improve the experience for our customers. We’re glad overall you had a positive experience, and we’d be very pleased to assist you again in the future.
Very professional and helpful
Very professional and helpful. Money in account the same day. Excellent service.
27. Februar 2026
Antwort von Suttons & Robertsons
We’re so pleased to hear you found the service professional and helpful, and that the payment reached your account the same day. Thank you for your kind feedback. We look forward to assisting you in the future.
Rachel was excellent
Rachel was excellent. Great social engagement, fair, offering great industry knowledge to back up her purchase reasons.
1. März 2026
Antwort von Suttons & Robertsons
We’re so pleased to hear Rachel made such a strong impression. It’s great to know you valued her knowledge, fairness, and the way she took the time to explain everything clearly. Thank you for sharing your experience.
Highly recommended for selling gold, platinum etc
Easy to send through information and get a quote. Clear instructions on following up for sale. Good spread of locations to get to. Good prices for selling precious metals versus other companies. Good service in person.
21. Februar 2026
Antwort von Suttons & Robertsons
Thank you for such a detailed and thoughtful review. We’re pleased to hear you found the process straightforward from initial enquiry through to completing the sale, and that the service in person met your expectations. We truly appreciate your recommendation and are glad we could provide a smooth and positive experience.
Welcoming friendly staff
Welcoming friendly staff. Comfortable surroundings and a fair deal.
19. Februar 2026
Antwort von Suttons & Robertsons
We’re so pleased you felt welcomed and comfortable during your visit, and that you were happy with the outcome. Thank you for taking the time to share your experience.
Cherry tea
Lovely, warm and welcoming ladies in a comfortable setting.
Services were clearly explained and the whole process was smooth and straightforward.
And the delicious cherry tea was a perfect touch. 🍒☕️
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Suttons & Robertsons
We’re delighted you enjoyed the atmosphere and found the process clear and straightforward. We’re also glad the cherry tea added a special touch to your visit. Thank you for taking the time to share your experience. We look forward to welcoming you again.
Antwort von Suttons & Robertsons
We’re so pleased everything was handled quickly and smoothly for you. Thank you for your feedback, it’s greatly appreciated.
Extremely professional team and great…
Extremely professional team and great ethics of customer service this is my second time in 7 years of custom, however I will not trust anyone else other than Suttons and Robertsons
suttonsandrobertsons.com
The first experience was great but second time around it felt like family working with the team. Highly trusted and recommended also great preloved brands of jewellery watches that are absolutely precious with decent pricing. Huge thanks to Dear John who greeted me straight away with respect and swift service. Guys forget love luxury and visit Suttons and Robertsons
suttonsandrobertsons.com with 100% trust. They are 4mins walk from Edgware road station safe place to pawn your jewellery or buy their wide range of pre loved jewellery watches and vintage items all in one place. Great job team,,, welldone
T
T
5. Februar 2026
Antwort von Suttons & Robertsons
Thank you for your continued trust and loyalty over the years. It truly means a great deal to us that you felt so well looked after and that your second visit felt even more personal.
John and the team will be very pleased to read your kind words. We sincerely appreciate your recommendation and your confidence in us, and we look forward to welcoming you back again in the future.
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