Decent enough service but typically takes your money in the blink of an eye but NO way to cancel service on their website. You literally have to send an email then they call you to try and talk you ou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I'm a new customer, and am so impressed with the wonderful customer service I've received from Tamar customer support staff in helping me sort my account and phone number out...and getting e... Mehr ansehen
Unternehmen hat geantwortet
Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re sav... Mehr ansehen
Unternehmen hat geantwortet
I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional ca... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Tamar Telecommunications have been providing UK businesses with virtual telephone numbers since March 2002. We believe in offering fast and efficient customer service and usually reply to emails within 2 working hours and answer telephone calls within 10 seconds during our office hours of 9am – 5.30pm, Monday to Friday. Our customers have come to expect a fast and efficient response and this we aim to provide to all our customers. Over the past three months, 98.10% of calls we received were answered within 10 seconds.
Kontaktinformationen
19 Research Way, PL6 8BT, Plymouth, Vereinigtes Königreich
- 0800 772 0000
- cs@tamartelecommunications.co.uk
- tamartelecommunications.co.uk
4,4
Hervorragend
2229 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
First women I spoke to was clueless…
First women I spoke to was clueless customer service was appauling.
So was the 2nd guy but the 3rd was was fantastic
29. Juli 2024
Antwort von Tamar Telecommunications
Thank you for the 5 star review and the honest feedback about your experience joining Tamar, I can assure you this is not a reflection of our usual high standards, I am happy that all got sorted and thank you for your business.
Kind Regards
David @ Tamar
Quality service
Quality service and responsive to request in a timely manner , very happy with service
19. Juli 2024
Antwort von Tamar Telecommunications
Hi Peter
Thank you from everyone at Team Tamar for your business and for taking the time to leave a 5 Star Review, its always great to get customer feedback especially when its good.
Kind regards
David @ Tamar
Impressive start
Fast set up and turnaround, easy to use ordering system and very helpful customer service check in call.
25. Juli 2024
Antwort von Tamar Telecommunications
Hello Andrew, thankyou for taking the time to leave a review and for bringing your business to Tamar Telecom. I will pass your feedback on to Chris who completed your check in call.
Kind Regards
David @ Tamar
GOOD SO FAR.
I subscribed to the cheapest phone service just to see how things go but so far so good have not had any issue. Still early days!!!
19. Juli 2024
Antwort von Tamar Telecommunications
Hi Wale
Thanks for the 5 Star Review and for bringing your business to us.
Our team thrive on delivering an affordable and reliable telecommunications service, we hope our product serves you well, our team really appreciate the feedback, Thank you
Kind Regards
David @ Tamar
Disgustingly heartless..
Haven't collected a direct debit in three years so they send an invoice and snotty email every month instead, despite them having our bank details...they tell me they ' don't deal with Metro Bank ( our business bankers)'
I recently had two mini-strokes in a week and didn't (couldn') pay their invoice...
I run a non for profit funeral directors for the community and they have disconnected our 24hour funeral and bereavement support line.
I am not allowed to drive till Friday to be able to get to work to pay their bill and have informed them of this. Their response is HARD luck......we want £100 to reconnect you. Till then don't bother us is effectively what they have told me.
I would beg anyone to consider an alternative to this money-orientated and heatless outfit. I will be porting away from this outfit when I'm able to physically get back to my desk
Please please please....if you run a business and need professionalism and a phone provider to doesn't act like a petulant child having a tantrum....look elsewhere!!
23. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Tamar Telecommunications
Thank you for your review, I am sorry to hear that your service was disconnected, we have taken some time to investigate your case to see where we could have improved.
Disconnecting a service is not an action we take lightly, and we will always make every effort to contact a customer before this happens.
In this case I can see that we did attempt to contact you on several occasions via telephone and e-mail to discuss your overdue invoice, a payment extension was also agreed when we where eventually made aware of your circumstances, unfortunately payment was still not received.
We always e-mail, text and call well in advance of any disconnection taking place, it is not in our interest to disconnect a customer and disrupt their business, however once we have exhausted all possible options, disconnection is the only option left.
I would like to advise that your account has been reconnected following payment and can be managed via your control panel.
Kind Regards
David
Fantastic service
Fantastic service, excellent customer service. Very user friendly website, App and platform.
16. Juli 2024
Antwort von Tamar Telecommunications
Good Afternoon Olu, thank you so much for taking the time to tell us about your experience joining Tamar, we appreciate the feedback.
Very easy to set up and great customer…
Very easy to set up and great customer service 👍
12. Juli 2024
Antwort von Tamar Telecommunications
Good Morning Scott, we appreciate you taking the time to leave us at Tamar a review, Thank you for the 5 stars
Reliability is Absolutely Vital in Business Telecoms
I've been with Tamar around 3-months now, without issue. Reliability is absolutely vital in business telecoms and so far they haven't let me down. I'll look to add outbound calling and professional call greetings if service levels remain this good. Thank you, Tamar.
9. April 2024
Antwort von Tamar Telecommunications
Hi Nathan
Thank you for taking the time to leave your 5 star review.
Glad to hear that you are happy with our product and service, I will be sure to pass on your feedback to our teams.
Antwort von Tamar Telecommunications
Thank you so much for placing your business with us and taking the time to leave your 5 star review.
We are available on 0800 772 0000 if you need any assistance with logging into your control panel to make instant changes to the number you haver ordered from us.
A brilliant find
Good website, clear options with fantastic prices. Good numbers on offer too. Customer service call came through quickly with a very friendly , helpful lady. All in all a perfect experience. We’re saving over £150 per month on our previous supplier whose customer service and rip off prices are a joke.
8. Juli 2024
Antwort von Tamar Telecommunications
Thank you for your 5- star review and it’s great to know that you are saving so much money by using our services.
Our Marketing & Technical departments will be pleased with your feedback as they have worked together to achieve a user-friendly website, with clear explanations and great value for prices products.
Hannah, Chandana, Jessica & Chris are our friendly Customer Service advisors, it’s great that you spoke with Hannah and your account was set up to meet your personal business needs.
Please do not hesitate to contact us by email hello@tamar.co.uk or by calling 0800 772 0000.
5 Stars
5 Stars! Super smooth and easy to set up. I spoke with a lady called Hannah who was super helpful with explaining all the features. Bravo!!
2. Juli 2024
Antwort von Tamar Telecommunications
You have made Hannah’s day, thank you taking the time to leave your 5- star review.
At Tamar Telecom all the departments support each other, with the aim of providing a super smooth and easy set up for our customers.
First class service we have 3 numbers…
First class service we have 3 numbers with them and they are second to none
24. Juni 2024
Antwort von Tamar Telecommunications
We are delighted with your 5- star review and your feedback stating that Tamar Telecom provide a “First class service”.
Thank you so much.
Antwort von Tamar Telecommunications
Thank you for your 5 star review and it's great that you have found Tamar Telecom "great, very easy".
We really appreciate your feedback, thank you.
Easy to set up
1. Juli 2024
Antwort von Tamar Telecommunications
Hi Alan,
Thank you for your 5 star review and feedback.
We have tried to make the process of placing an order and using our control panel as easy as possible.
Please do not hesitate to contact Tamar Telecom on 0800 772 0000 if you need any further assistance.
Antwort von Tamar Telecommunications
Thank you for placing your business with Tamar Telecom.
It's great when we get to speak with our customers as we can ensure the number and free features is set up to meet your business needs.
We really appreciate the time you have taken to leave your 5 star review, it really makes a difference.
Very easy and great customer service.
25. Juni 2024
Antwort von Tamar Telecommunications
Thank you for your 5 star review and feedback.
Our Customer Service team will be delighted with your comments and you can contact them on 0800 772 0000 if you require any further assistance.
Reliable and Innovative Communication Solutions
Overall, Tamar Telecommunications has exceeded my expectations. I highly recommend their services to any business looking for reliable, high-quality telecommunications solutions. Thank you, Tamar, for making my business communications seamless and stress-free!
17. Juni 2024
Antwort von Tamar Telecommunications
Thank you so much for your feedback and 5- star review.
I work with wonderful colleagues who work together to deliver products at great value seamlessly to our customers.
Your comments really make the difference to our day and our customer service team will be thrilled with your review.
Please feel free to contact Tamar Telecom on 0800 772 0000 if you require any further assistance.
Easy set up and use
7. Mai 2024
Antwort von Tamar Telecommunications
Thank you for placing your business with Tamar Telecom and leaving your review
Fast efficient and helpful service
10. Juni 2024
Antwort von Tamar Telecommunications
Thank you for placing your business with us and providing your 5 star review.
Our friendly Customer Service team will be delighted with your feedback as they try to process orders as quickly as possible.
No complexions set up
Easy setup and customer service is on the phone within an hour to discuss options.....A+++
6. Juni 2024
Antwort von Tamar Telecommunications
Thank you for your 5- star review and comments.
The Tamar Telecommunications customer service team try to process orders within the hour and it’s great that you spoke with Kris to discuss how you wanted your number to work for your business.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.