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Tap-Spares Bewertungen 

183
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I enquired about identifying a specific part for a 14yr old tap, tap-spares ID it in a short period, I confirmed it with a lovely lady on the phone and within 2 days the correct part for my kitchen ta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf
  2. auch in
  3. Anbieter von Haushaltsgeräteteilen
  4. Heimwerkerfachhandel
  5. Heimwerkermarkt
  6. Küchenstudio

Vom Unternehmen geschrieben

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Vom Unternehmen geschrieben

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Kontaktinformationen

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,7

Hervorragend

TrustScore 4.5 von 5

183 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(183)

109 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great service from Lindsey

Great service from Lindsey. I was looking for a dimension on a spare part and she took the time to go to the warehouse, get the part and measure it. Excellent.

25. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Tap-Spares

Hi Stephen,

Thank you for the great feedback!

Bewertet mit 5 von 5 Sternen

Had a great service from this company.

Had a great service from this company.
Ordered a water valve for my dripping kichen tap, for a laymen the site was very easy to use. Recieved my part on Monday well I received the paded envelope that it was put in and a note from the post office saying it was lost in transit because it was from abroad didn't know Norwich had moved. Contacted tapspares told Daniel what had happened he said no probs I will send you another valve by 1st cls post and claim it back from the post office. I received it to day (Tues). Excellent so professional and great parts will defferently use this company again.
Mike.

15. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Tap-Spares

Hi Mike,

Thank you for taking the time to share your experience, we really appreciate it.

We’re sorry to hear about the issue with the original delivery, but we’re pleased we were able to resolve this quickly for you. It’s great to know your replacement arrived promptly and that you found the website easy to use.

Thanks again for your support.
The Abode Team

Bewertet mit 4 von 5 Sternen

Great customer service and very…

Great customer service and very efficient.
Although unfortunately the tap I required turned up broken.

Awaiting resolution.

12. Juni 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Steven, thank you for your kind words about our customer service, we really appreciate it. We’re sorry to hear your tap arrived damaged.

As discussed following your message on 12th June, we’ve arranged for a replacement spout to be sent to you. This part is currently on back order, but we understand you’re happy to wait, and we’ll ensure it’s dispatched as soon as it’s back in stock.

If you need anything further in the meantime, please don’t hesitate to get in touch - we’re always happy to help.

Bewertet mit 5 von 5 Sternen

I placed an order for a quarter turn

I placed an order for a quarter turn
headwork and it arrived within 2 days. So pleased to have got it quickly because l could not use the monobloc tap. Anyway everything is working well.

12. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Tap-Spares

Hi Leslie, thank you for the great review!

Bewertet mit 3 von 5 Sternen

Although these items were ordered on my…

Although these items were ordered on my behalf I am not a plumber, it would be greatly appreciated if you could send me some simple instructions to replace the items on my taps so I can do the job myself and not have to go to the expense of calling a plumber out.

24. April 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Bob, sorry for any inconvenience caused. If you ever need any assistance, please feel free to contact our Customer Service team on +44 1226 283434, who will be happy to help and talk you through everything step by step.

Bewertet mit 5 von 5 Sternen

Customer service par excellance

Customer service par excellance, staff is knowledgable, obliging and speedy to respond. You don't experience this standard very often. They deserve to do very well.

22. April 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Drew, thank you for the great review. Delivering this level of service is something we take great pride in, so your comments are truly appreciated.

Bewertet mit 5 von 5 Sternen

Replacement spares…

The staff were very help full in sorting my problem with the spout on my tap and the delivery of parts was next day I would recommend this company,

20. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Tap-Spares

Hi Alan, thank you for your kind feedback. We’re glad our team could help and that your replacement parts arrived promptly.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful in identifying correct replacement tap valve. I was impressed to receive a reply on a Sunday. Item dispatched immediately.

12. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Tap-Spares

Hi Margaret, thank you for the great review and for taking the time to share this!

Bewertet mit 5 von 5 Sternen

Easy to order

Easy to order. Quick delivery. Helpful service. I received a valve replacement for a Atlas Premier tap and it's now good as new. Would recommend.

17. März 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Andrew, thank you for the great review and recommendation!

Bewertet mit 5 von 5 Sternen

Great after Sales Team!

I have been most impressed by the Abode service team! I was having trouble with a dripping tap which I had bought several years ago. They were able to identify the exact model and tell me which cartridges I needed to order. I rang them several times for advice on replacing the cartridges and every time the person I spoke to was very pleasant and helpful with advice. Their taps are of high quality and so is their after sales team! Thank you!

3. April 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Simon, thank you for the great feedback! We’re pleased our team could help with the right advice and parts, and we really appreciate you taking the time to share this. Thank you

Bewertet mit 5 von 5 Sternen

Fantastic friendly service

Fantastic friendly service from tap-spares.com My problems sorted with no fuss, patience and professionalism. Parts checked to match tap. My go to for tap spares. Abode (for me) but I checked other brand spares are for John Lewis, Wickes, Howdens, CDA, Benchmarx and San Marco taps

9. April 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi, Thank you for taking the time to leave a review! We’re pleased our team could help get everything sorted quickly and ensure the parts were the right match.

Bewertet mit 5 von 5 Sternen

Phoned up to order spare parts

Phoned up to order spare parts, spoke to an actual human who knew what I needed. Reasonably priced, including P&P, arrived promptly, with fitting instructions emailed to me in the meantime.
Would definitely use them again.

23. März 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Liz, Thank you for the review. It’s great to hear everything was sorted promptly and smoothly.

Bewertet mit 5 von 5 Sternen

No need to chuck it!

We have a duty to fix stuff when we can rather than chuck it and buy another. It’s not simply the cost and the waste. Swapping a tap is a real bother. Tap Spares offer an important service here.

25. März 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Brian, Thank you for your great review. We’re proud to support repair over replacement and help reduce waste.

Bewertet mit 5 von 5 Sternen

Replacement part

I received an email today after contacting them 2 days ago regarding a faulty tap. I wasn’t sure if I had warranty but I supplied all of my purchase information along with a video of the fault. A new part has been dispatched and will be with me within the next 2-3 days. Couldn’t ask for any better service!

18. März 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi, Thanks so much for your review! We’re pleased we could resolve this swiftly for you. Don’t hesitate to get in touch if you need further support.

Bewertet mit 5 von 5 Sternen

After fitting two new cartridges from…

After fitting two new cartridges from Tap Spares, which immediately cured an irritating leak, I ordered two new ceramic handles. Despite a delivery window of 5 to 7 days, they arrived after only 4 days and were simple to fit. The tap now looks the part and is leak free. Curiously though, it now operates in the opposite direction to the original tap - not a problem, just something to get used to after 10 years of the old tap.

10. Februar 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Trevor, Thanks for the great review! Glad the new parts fixed the leak and everything’s working well. If you need anything else, we’re here to help!

Bewertet mit 4 von 5 Sternen

Correct o ring set arrived so that’s…

Correct o ring set arrived so that’s great but you need to include instructions or a link to instructions.

22. Jänner 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Mr Tong, Thank you for your feedback! We’re pleased to hear the correct O‑ring set arrived. We appreciate you highlighting the need for a link to instructions, this is something we’ll take on board to help improve the experience going forward. Thanks again for taking the time to share your comments.

Bewertet mit 5 von 5 Sternen

Website clear

Website clear, easy to find the product I needed, kept up to date with delivery, timescales OK.

16. Jänner 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Dave, thank you for the great review!

Bewertet mit 4 von 5 Sternen

Very happy with my new tap but dropping…

Very happy with my new tap but dropping a star since they missed the 48hr delivery that I needed.

13. Jänner 2026
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Toby, Thank you for your feedback and for choosing Abode. We’re really pleased to hear you’re happy with your tap, and we’re sorry that your delivery didn’t arrive within the 48‑hour timeframe you needed. We understand how frustrating that can be and appreciate you letting us know so we can take this on board and improve our service going forward.

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