Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen
Unternehmen hat geantwortet
I enquired about identifying a specific part for a 14yr old tap, tap-spares ID it in a short period, I confirmed it with a lovely lady on the phone and within 2 days the correct part for my kitchen ta... Mehr ansehen
Unternehmen hat geantwortet
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Mehr ansehen
Unternehmen hat geantwortet
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Mehr ansehen
Unternehmen hat geantwortet
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Vom Unternehmen geschrieben
Parts you can trust
Unit L, Zenith Business Park, S75 1HT, Barnsley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service from Lindsey. I was looking for a dimension on a spare part and she took the time to go to the warehouse, get the part and measure it. Excellent.

Antwort von Tap-Spares
Had a great service from this company.
Ordered a water valve for my dripping kichen tap, for a laymen the site was very easy to use. Recieved my part on Monday well I received the paded envelope that it was put in and a note from the post office saying it was lost in transit because it was from abroad didn't know Norwich had moved. Contacted tapspares told Daniel what had happened he said no probs I will send you another valve by 1st cls post and claim it back from the post office. I received it to day (Tues). Excellent so professional and great parts will defferently use this company again.
Mike.

Antwort von Tap-Spares
Great customer service and very efficient.
Although unfortunately the tap I required turned up broken.
Awaiting resolution.

Antwort von Tap-Spares
I placed an order for a quarter turn
headwork and it arrived within 2 days. So pleased to have got it quickly because l could not use the monobloc tap. Anyway everything is working well.

Antwort von Tap-Spares
Although these items were ordered on my behalf I am not a plumber, it would be greatly appreciated if you could send me some simple instructions to replace the items on my taps so I can do the job myself and not have to go to the expense of calling a plumber out.

Antwort von Tap-Spares
Customer service par excellance, staff is knowledgable, obliging and speedy to respond. You don't experience this standard very often. They deserve to do very well.

Antwort von Tap-Spares
The staff were very help full in sorting my problem with the spout on my tap and the delivery of parts was next day I would recommend this company,

Antwort von Tap-Spares
Very helpful in identifying correct replacement tap valve. I was impressed to receive a reply on a Sunday. Item dispatched immediately.

Antwort von Tap-Spares
Easy to order. Quick delivery. Helpful service. I received a valve replacement for a Atlas Premier tap and it's now good as new. Would recommend.

Antwort von Tap-Spares
I have been most impressed by the Abode service team! I was having trouble with a dripping tap which I had bought several years ago. They were able to identify the exact model and tell me which cartridges I needed to order. I rang them several times for advice on replacing the cartridges and every time the person I spoke to was very pleasant and helpful with advice. Their taps are of high quality and so is their after sales team! Thank you!

Antwort von Tap-Spares
Fantastic friendly service from tap-spares.com My problems sorted with no fuss, patience and professionalism. Parts checked to match tap. My go to for tap spares. Abode (for me) but I checked other brand spares are for John Lewis, Wickes, Howdens, CDA, Benchmarx and San Marco taps

Antwort von Tap-Spares
Phoned up to order spare parts, spoke to an actual human who knew what I needed. Reasonably priced, including P&P, arrived promptly, with fitting instructions emailed to me in the meantime.
Would definitely use them again.

Antwort von Tap-Spares
We have a duty to fix stuff when we can rather than chuck it and buy another. It’s not simply the cost and the waste. Swapping a tap is a real bother. Tap Spares offer an important service here.

Antwort von Tap-Spares
I received an email today after contacting them 2 days ago regarding a faulty tap. I wasn’t sure if I had warranty but I supplied all of my purchase information along with a video of the fault. A new part has been dispatched and will be with me within the next 2-3 days. Couldn’t ask for any better service!

Antwort von Tap-Spares
Have used this company before and pleased to do so again

Antwort von Tap-Spares
After fitting two new cartridges from Tap Spares, which immediately cured an irritating leak, I ordered two new ceramic handles. Despite a delivery window of 5 to 7 days, they arrived after only 4 days and were simple to fit. The tap now looks the part and is leak free. Curiously though, it now operates in the opposite direction to the original tap - not a problem, just something to get used to after 10 years of the old tap.

Antwort von Tap-Spares
Prompt delivery of parts exactly as ordered and described.

Antwort von Tap-Spares
Correct o ring set arrived so that’s great but you need to include instructions or a link to instructions.

Antwort von Tap-Spares
Website clear, easy to find the product I needed, kept up to date with delivery, timescales OK.

Antwort von Tap-Spares
Very happy with my new tap but dropping a star since they missed the 48hr delivery that I needed.

Antwort von Tap-Spares
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