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Tap-Spares Bewertungen 

183
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I enquired about identifying a specific part for a 14yr old tap, tap-spares ID it in a short period, I confirmed it with a lovely lady on the phone and within 2 days the correct part for my kitchen ta... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf
  2. auch in
  3. Anbieter von Haushaltsgeräteteilen
  4. Heimwerkerfachhandel
  5. Heimwerkermarkt
  6. Küchenstudio

Vom Unternehmen geschrieben

Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.

Our promise to you

Vom Unternehmen geschrieben

Helping you find the right part
Fast delivery, genuine parts and friendly support to help you get your kitchen tap back up and running.

Genuine Spare Parts Guaranteed

Parts you can trust

We supply genuine replacement parts designed to fit compatible products correctly. If you're unsure which part you need, our friendly and experienced team is here to help you find the right solution. Use our parts finder at www.tap-spares.com and if you cant find your part just email us a photo of your tap and or the part needed using our simple contact form.

Kontaktinformationen

Don't Replace It. Repair It.

Find genuine replacement parts for kitchen taps and boiling water taps

4,7

Hervorragend

TrustScore 4.5 von 5

183 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(183)

109 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Spare tap valves

Needed spare kitchen tap valves. Found my tap model on the website easily together with a picture so I knew to order the spares confident they would fit. Arrived fast. Job done.

16. Dezember 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Mark, thank you for the great review!

Bewertet mit 5 von 5 Sternen

The web site very user friendly

The web site very user friendly, I ordered my tap part at the weekend when they are closed but the part arrived on the Tuesday, fantastic service and great communication

29. November 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Lol Beacham, Thank you for taking the time to leave such a great review. Great communication and speedy service are really important to us, so it’s wonderful to know this was your experience.

Bewertet mit 1 von 5 Sternen

Cancelled Order Due to Contradictory Information

I ordered a part and paid £2.99 for DPD 48-hour delivery. The next day, I received an email stating that due to high demand, delivery would take 5-7 days. As I had a leaking tap and couldn't wait that long, I immediately sent an email requesting cancellation.
Before ordering elsewhere, I decided to phone to confirm the cancellation and refund. I spoke to a very helpful lady who explained that they'd had a system update and the delay email had been sent in error. She assured me the part would arrive on Monday.
Later that same day, I received an email confirming the order had been cancelled. I rang immediately and was told the order had not been cancelled. Given the urgency of my leaking tap, I pressed the representative to double-check, especially as I was looking at a cancellation email. After checking for a couple of minutes, he confirmed the order had indeed been cancelled but said they could dispatch it on Monday.
At this point, I have lost all confidence in the company and will buy from a more consistant company. The contradictory information, incorrect automated emails, and confusion among staff members have made it impossible to trust that my order will be handled correctly or arrive when needed.

5. Dezember 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi,

Thank you for taking the time to leave feedback on your experience.

We're extremely sorry for the confusion caused by the contradictory information you received regarding your order status. We appreciate how frustrating this must have been, particularly when you were dealing with a leaking tap and needed the part urgently.

At the time, we were implementing system updates which unfortunately resulted in some incorrect communications being issued. While this does not excuse the experience you received, we understand how it affected your confidence in our service.

Since this review was posted, we have made significant improvements to our business, including launching a new website, investing in enhanced fulfillment facilities and implementing new customer service systems to improve visibility and customer communications.

Thank you also for your kind comments regarding our customer service team member. Feedback such as yours helps us continue to improve our processes and customer communications.

Kind regards,
The Tap-Spares Team

Bewertet mit 5 von 5 Sternen

Just a brilliant website

Just a brilliant website, I was able to get the spares I needed to replace on my kitchen taps, quick delivery, thank you.

7. November 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Neil, Thank you for your kind words! We’re delighted you were able to find the spares you needed and that delivery was quick.

Bewertet mit 5 von 5 Sternen

Great service

Tap spares has an easy to navigate website with a pretty comprehensive selection of spare parts and good detail provided on items. I needed a pair of Abode kitchen tap cartridge valves and a new hand spray body. They were delivered the within 2 days. Great service. ( Only problem was the plank delivery man from the normally reliable DPD who said my parcel had been handed to a non existent neighbour. Having checked a number of likely addresses I found the parcel had been posted through my letterbox!)

18. November 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi G McCulloch, Thank you for your feedback! We’re thrilled to hear you found our website easy to navigate and that your order arrived quickly.

We appreciate your comments regarding the courier experience. While delivery is handled by DPD, we’re glad the parcel reached you safely and on time.

If you need any further assistance or have questions about other products, please feel free to get in touch. We’re always happy to help!

Bewertet mit 4 von 5 Sternen

Spout diffuser

Couldn’t find what I was looking for in the local shops but they found this site for me and you had what I needed, it was a tap hi tech spout diffuser, which I got delivered by DPD in the required time but I must say I wondered why something so small you just didn’t post it

10. November 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Yvonne, Thank you for your feedback and for choosing us for your spout diffuser. We’re pleased to hear you found what you needed.

This website is dedicated specifically to our range of taps, and we use couriers like DPD to ensure safe, timely delivery with full tracking. Couriers typically request a signature unless instructed otherwise, as this helps guarantee secure receipt.

If there’s anything else we can assist you with, please don’t hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Abode Althia kitchen tap replacement valves

Detailed description of part required available on site and competitively priced as described as original parts and not as other sites found describe their products as compatible with. Quick despatch and delivery with good updates received

4. November 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Michael, thanks for the great review! We’re pleased to hear your order was delivered promptly and that you were kept well informed throughout.

Bewertet mit 5 von 5 Sternen

Faulty tap. Don’t buy a new tap until you search the tap spares web site.

I was faced with having to buy a new kitchen tap because the kitchen unit supplier could not provide spare parts. I looked at the tap spares .com website and found the exact tap handles I required. Brilliant and much cheaper. Delivery time was good.

29. Oktober 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi J Howarth, we are glad you found the right parts and saved replacing your tap! Thanks for your great feedback.

Bewertet mit 5 von 5 Sternen

Exactly what I needed

Website was easy to navigate, the valve came quickly, was exactly as described, well packaged, and did exactly what it was supposed to do. Goodbye drippy tap!

28. Oktober 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi D Lecky, Thanks for your review! Wonderful to hear the valve fit perfectly and solved the problem.

Bewertet mit 5 von 5 Sternen

Outstanding customer service and prompt delivery.

Brilliant service and help from Kris at customer service who was dedicated to help me solve my problem and endure I had the right valves.

Originally I bought 2 valves for a 12yr old Abode tap which model was unknown.... So I matched it with the closest looking. But although the valves came super fast I found out the did not quite fit. So spoke to tap spares CS.... Kris who was happy to do a refund.... But wanted to help me solve the problem..... So he spent time trying to identify the old tap and find the right ones.... Which he did and at no extra cost.

Now that's what I call service!!!!

22. Oktober 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Derek, Thanks so much for sharing your experience! We’re really pleased Kris was able to track down the correct valves and make the process easy for you.

Bewertet mit 5 von 5 Sternen

The order process was easy and the…

The order process was easy and the items arrived by tracked delivery. Fantastic service so will continue using them in the future. Great value for money

8. Oktober 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Stefan, thank you for taking the time to leave such a great review. We’re really pleased to hear you found the ordering process easy and that your items arrived quickly with tracked delivery. It’s great to know you found our service good value for money, and we really appreciate you choosing Abode.

Bewertet mit 5 von 5 Sternen

Prompt service - thank you

I ordered a replacement hot water cartridge for our kitchen mixer tap on Thursday evening. It was despatched on Friday and arrived at lunchtime on Saturday with DPD. Excellent service. Husband fitted the cartridge in the afternoon, so the tap is no longer dripping!

4. Oktober 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Kerry, we are so glad to hear that your tap is no longer dripping. Thank you for the brilliant review!

Bewertet mit 5 von 5 Sternen

Super fast delivery

Super easy website. Super fast delivery.
The service drawing on the website meant I repaired the tap in 5 minutes. (I'm not a plumber just competent diyer)

2. Oktober 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Gary, thank you for the brilliant review!

Bewertet mit 5 von 5 Sternen

Great experience. Highly recommend.

Website easy to use. Videos helped me identify the part I needed. Ordered easily and delivered less than 48 hours later. Couldn’t be happier. Totally recommend this company.

28. September 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Katie, thank you for such a great review. It’s great to know your order arrived so quickly and that the whole process ran smoothly. Thanks again for choosing Abode and for the recommendation.

Bewertet mit 5 von 5 Sternen

Replaced a kitchen spout

Replaced a kitchen spout, quality product just like the original, fit great!

Communication was brilliant, ordered Friday and delivered Tuesday.

Would reuse this company and recommend!

30. September 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Joe, thank you for the brilliant review and for your recommendation!

Bewertet mit 5 von 5 Sternen

Absolutely fantastic company

Absolutely fantastic company
Extremely friendly amazing helpful and knowledgeable
Would recommend them to anyone and use them always

25. September 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Tammy, thank you for such a fantastic review. We’re really pleased to hear you found the team friendly, helpful, and knowledgeable. Your recommendation means a lot to us.

Bewertet mit 5 von 5 Sternen

Mixer tap refurbishment

Had difficulty finding this item but they had an original which has extended the life of my kitchen mixer tap - quality is excellent and delivered promptly (by DPD). In fact, I was so pleased that I bought another! Many many thanks.

25. September 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Keith, thank you for the great review!

Bewertet mit 5 von 5 Sternen

Correct part delivered on time

Part ordered for a Lamona tap at the weekend and it arrived Tuesday.
Correct item delivered on time, so no complaints.

9. September 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Martin, thank you for the great review!

Bewertet mit 5 von 5 Sternen

Highly recommend

Highly recommend. Amazing service.

I ordered a valve. It was incorrect, I called them and they sent me a new correct one free. No questions asked. Very polite, very friendly and very understanding. Couldn't ask for a better service.

11. September 2025
Bewertung ohne vorherige Einladung
Tap-Spares-Logo

Antwort von Tap-Spares

Hi Jack, thank you for your kind recommendation! We’re so pleased our team could quickly get the right part to you.

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