Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Steve from the customer care telephone service desk was so knowledgeable, professional and polite. Steve has given me back confidence in after sales/customer care ! It was like going back in time... Mehr ansehen
Unternehmen hat geantwortet
I enquired about identifying a specific part for a 14yr old tap, tap-spares ID it in a short period, I confirmed it with a lovely lady on the phone and within 2 days the correct part for my kitchen ta... Mehr ansehen
Unternehmen hat geantwortet
I needed replacement parts for an Atlas aquifier Abode tap. I telephoned Tap Spares and spoke to a very knowledgeable lady who talked me through what was required ,also established the age of the... Mehr ansehen
Unternehmen hat geantwortet
Should not need to be purchasing £34 cartridges - my shower unit has been in 3x longer without hassle. Tap was expensive to start with and have now had two cartridges - 1 for hot and one for cold/fi... Mehr ansehen
Unternehmen hat geantwortet
Tap‑Spares.com is a UK-based specialist supplier of replacement parts, spare components and aftercare support for kitchen taps and boiling water tap systems. We help homeowners, installers, retailers and trade professionals maintain, repair and extend the life of their products with genuine replacement parts and expert technical guidance. We supply a wide range of genuine spare parts, including cartridges, hoses, valves, handles, aerators, spray heads, filters and boiling water tap components. Whether you're carrying out routine maintenance, resolving a fault or replacing a worn part, our aim is to make finding the right solution as simple as possible. As the original supplier of many of the products we support, we provide genuine replacement parts manufactured to the same specification as those fitted in the original tap. Combined with expert product knowledge and responsive customer service, we help customers identify the right part quickly and keep their products performing as intended. At Tap‑Spares.com, we believe repairing products where possible is often a practical and cost-effective alternative to full replacement. Customer feedback plays an important role in helping us continually improve our service, product information and technical support, ensuring we can provide the assistance customers need to keep their kitchen products performing at their best.
Vom Unternehmen geschrieben
Parts you can trust
Unit L, Zenith Business Park, S75 1HT, Barnsley, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Needed spare kitchen tap valves. Found my tap model on the website easily together with a picture so I knew to order the spares confident they would fit. Arrived fast. Job done.

Antwort von Tap-Spares
The web site very user friendly, I ordered my tap part at the weekend when they are closed but the part arrived on the Tuesday, fantastic service and great communication

Antwort von Tap-Spares
I ordered a part and paid £2.99 for DPD 48-hour delivery. The next day, I received an email stating that due to high demand, delivery would take 5-7 days. As I had a leaking tap and couldn't wait that long, I immediately sent an email requesting cancellation.
Before ordering elsewhere, I decided to phone to confirm the cancellation and refund. I spoke to a very helpful lady who explained that they'd had a system update and the delay email had been sent in error. She assured me the part would arrive on Monday.
Later that same day, I received an email confirming the order had been cancelled. I rang immediately and was told the order had not been cancelled. Given the urgency of my leaking tap, I pressed the representative to double-check, especially as I was looking at a cancellation email. After checking for a couple of minutes, he confirmed the order had indeed been cancelled but said they could dispatch it on Monday.
At this point, I have lost all confidence in the company and will buy from a more consistant company. The contradictory information, incorrect automated emails, and confusion among staff members have made it impossible to trust that my order will be handled correctly or arrive when needed.

Antwort von Tap-Spares
Just a brilliant website, I was able to get the spares I needed to replace on my kitchen taps, quick delivery, thank you.

Antwort von Tap-Spares
Tap spares has an easy to navigate website with a pretty comprehensive selection of spare parts and good detail provided on items. I needed a pair of Abode kitchen tap cartridge valves and a new hand spray body. They were delivered the within 2 days. Great service. ( Only problem was the plank delivery man from the normally reliable DPD who said my parcel had been handed to a non existent neighbour. Having checked a number of likely addresses I found the parcel had been posted through my letterbox!)

Antwort von Tap-Spares
Couldn’t find what I was looking for in the local shops but they found this site for me and you had what I needed, it was a tap hi tech spout diffuser, which I got delivered by DPD in the required time but I must say I wondered why something so small you just didn’t post it

Antwort von Tap-Spares
Detailed description of part required available on site and competitively priced as described as original parts and not as other sites found describe their products as compatible with. Quick despatch and delivery with good updates received

Antwort von Tap-Spares
I was faced with having to buy a new kitchen tap because the kitchen unit supplier could not provide spare parts. I looked at the tap spares .com website and found the exact tap handles I required. Brilliant and much cheaper. Delivery time was good.

Antwort von Tap-Spares
Website was easy to navigate, the valve came quickly, was exactly as described, well packaged, and did exactly what it was supposed to do. Goodbye drippy tap!

Antwort von Tap-Spares
Brilliant service and help from Kris at customer service who was dedicated to help me solve my problem and endure I had the right valves.
Originally I bought 2 valves for a 12yr old Abode tap which model was unknown.... So I matched it with the closest looking. But although the valves came super fast I found out the did not quite fit. So spoke to tap spares CS.... Kris who was happy to do a refund.... But wanted to help me solve the problem..... So he spent time trying to identify the old tap and find the right ones.... Which he did and at no extra cost.
Now that's what I call service!!!!

Antwort von Tap-Spares
Easy to use website, fast delivery and very competitively priced

Antwort von Tap-Spares
The order process was easy and the items arrived by tracked delivery. Fantastic service so will continue using them in the future. Great value for money

Antwort von Tap-Spares
I ordered a replacement hot water cartridge for our kitchen mixer tap on Thursday evening. It was despatched on Friday and arrived at lunchtime on Saturday with DPD. Excellent service. Husband fitted the cartridge in the afternoon, so the tap is no longer dripping!

Antwort von Tap-Spares
Super easy website. Super fast delivery.
The service drawing on the website meant I repaired the tap in 5 minutes. (I'm not a plumber just competent diyer)

Antwort von Tap-Spares
Website easy to use. Videos helped me identify the part I needed. Ordered easily and delivered less than 48 hours later. Couldn’t be happier. Totally recommend this company.

Antwort von Tap-Spares
Replaced a kitchen spout, quality product just like the original, fit great!
Communication was brilliant, ordered Friday and delivered Tuesday.
Would reuse this company and recommend!

Antwort von Tap-Spares
Absolutely fantastic company
Extremely friendly amazing helpful and knowledgeable
Would recommend them to anyone and use them always

Antwort von Tap-Spares
Had difficulty finding this item but they had an original which has extended the life of my kitchen mixer tap - quality is excellent and delivered promptly (by DPD). In fact, I was so pleased that I bought another! Many many thanks.

Antwort von Tap-Spares
Part ordered for a Lamona tap at the weekend and it arrived Tuesday.
Correct item delivered on time, so no complaints.

Antwort von Tap-Spares
Highly recommend. Amazing service.
I ordered a valve. It was incorrect, I called them and they sent me a new correct one free. No questions asked. Very polite, very friendly and very understanding. Couldn't ask for a better service.

Antwort von Tap-Spares
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