Gemma was my personal customer assistant…… she has the patience of a saint! I was struggling to get my head around account and card issue problems; with Gemma’s guidance and persistence, I was able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After an iOS update to my Apple phone my Tastecard stopped working. Kelly MW at the tastecard customer service team gave me excellent instructions on how to sort out the problem. It was up and running... Mehr ansehen
I signed up on a £1 offer. A year later they auto-renewed me for £39.99. I cancelled on the renewal day itself, before using anything in the new term, and they refused a refund. Customer service only... Mehr ansehen
Unternehmen hat geantwortet
I couldn’t use my tastecard for some reason probably because I got a new phone etc got in touch with customer support and it was sorted by Eleana very quickly and efficiently without any problems. Th... Mehr ansehen
Unternehmensdetails
Über tastecard
Vom Unternehmen geschrieben
Hello, we’re tastecard.
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
As well as being the UK’s biggest dining club, tastecard also brings members savings on a whole load of experiences. With discounts on restaurant dining, takeaway pizza, cinema tickets and more, tastecard is the go-to membership for people who love saving money.
Our offers, your savings.
With a tastecard membership, you’ve got these offers at your fingertips:
- 2 for 1 or 25% off the total bill at thousands of UK restaurants
- 50% off pizza delivery
- Savings on cinema tickets
- 25% off barista made drinks with Coffee Club
- Discounted days out at top UK attractions
Download the free app.
With the new and improved tastecard app, you can search for offers near you, track your savings, manage your account and more.
DOWNLOAD APP
Kontaktinformationen
Vereinigtes Königreich
- help@tastecard.co.uk
- tastecard.co.uk
4,3
Hervorragend
41 754 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von tastecard
We're delighted to hear that we were able to help sort out your renewal for you. Providing a smooth and hassle-free experience is always our aim, so it's great to know we could assist.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits and savings available with your membership.
It was not explained why my Tastecard…
It was not explained why my Tastecard has not been activated as it expired in April. I’ve already paid full price at Ask Italian during this period!
Also I don’t understand from the app if the card is valid as there is no expiry date showing now. If you could please clarify as I did not receive the promised confirmation email?
4. September 2026
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Antwort von tastecard
Thank you for your review! 😊
We're delighted to hear that you received a swift and accurate response to your enquiry. Providing prompt, helpful, and reliable support is something we take great pride in, so it's wonderful to know we were able to assist you effectively.
Thank you for taking the time to share your feedback. We truly appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
This is a scam! Don't do it..
Don't do it... I cannot stress this enough!
I signed up to Tastecard in 2019.
In 2020 Lock down happened and of course I wanted to cancel my subscrition why pay when we couldn't eat out... Ever since then... Arghhhhh
Every year this company takes money out of my bank account.
I have them blocked through my bank but this company has a system that can get around this. And every year they still keep taking my money.
Every year I have to go back to my bank and make a complaint, block my card and my block them from my bank account again... Until the next year.
So what ever you do... Don't buy into this scam, money grabbing company... You will come to regret it.
And if you do make the mistake of not heeding my warning... When you do finally try to cancel your subscription, (and there are many hoops just trying to do that!!!) Check your bank account every year, every month... Then you will see for yourself! Hopefully you too will write a review and maybe, just maybe we can stop this company from stealing another person's money!
When I discussed this company with my bank and told them what I have to do every year, they were well aware so it appears I am not the only one going through this. Imagine how much money this company is making from us all. Disgusting!
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Antwort von tastecard
We're delighted to hear that you received a quick response to your query. Providing prompt and helpful support is something we strive for, so it's great to know that we were able to assist you efficiently.
Thank you for taking the time to share your feedback. We truly appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
Antwort von tastecard
We're pleased to hear that your request was understood straight away and handled efficiently. Providing clear, effective support is what we strive for, so it's great to know we were able to help quickly and meet your expectations.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
Reopening my Tastecard account
I received answers quickly, with the information I needed. My account was reopened quickly and efficiently. A great job! Thank you ;0).
3. September 2026
Antwort von tastecard
We're delighted to hear that your Tastecard account was reopened quickly and efficiently, and that you received the information you needed without delay. Providing prompt, clear, and effective support is what we strive for, so it's great to know we were able to help.
Thank you for taking the time to share your experience and for your kind words. We'll be sure to pass your feedback on to the team.
Fantastic customer service support.
Fantastic customer service support.
Really helpful and friendly and they answered all my questions and shared some useful tips and information with me on how to use my card.
Five stars 🤩🤩🤩🤩🤩
3. September 2026
Antwort von tastecard
We're thrilled to hear that you received such helpful and friendly support from our team. It's great to know that all of your questions were answered and that the additional tips and information helped you get the most out of your tastecard membership.
Providing excellent customer service and helping our members maximise their savings is always our goal, so your kind feedback means a lot to us.
Thank you for taking the time to share your experience and for the five-star rating! ⭐⭐⭐⭐⭐
Very helpful lady Helping me register…
Very helpful lady Helping me register my taste card
1. September 2026
Antwort von tastecard
We're delighted to hear that our advisor was able to help you register your tastecard. We understand that getting set up can sometimes be a little confusing, so it's wonderful to know that the support you received made the process easy and straightforward.
We'll be sure to pass your kind comments on to the team.
Couldn't access my card
Couldn't access my card. Telephone operator managed to resolve issue within a couple of hours. That was good. What wasn't is that it's a known issue that some cards aren't working.. and noone advised me.
2. September 2026
Antwort von tastecard
Thank you for your review and for taking the time to share your feedback. 😊
We're pleased to hear that our Customer Service team was able to resolve the issue with accessing your card within a couple of hours and get you back up and running quickly.
We're sorry, however, that you were not made aware of the issue sooner. We completely understand how frustrating it can be to experience a problem, particularly when it involves accessing your membership benefits. Your feedback regarding communication is appreciated and will be shared with the relevant team as we continually look for ways to improve our service and keep members better informed.
Thank you again for bringing this to our attention. We value both your positive comments and your constructive feedback.
Keisha was very helpful
Keisha was very helpful, she saw the problem straight away, and sorted it out for me.
Thank you.
1. September 2026
Antwort von tastecard
We're delighted to hear that Keisha was able to identify the issue straight away and resolve it for you quickly. Providing efficient, helpful service is what we strive for, so it's wonderful to know that your experience was such a positive one.
We'll be sure to pass your kind feedback on to Keisha, who will be delighted to hear your comments.
Thank you for taking the time to share your experience.
Antwort von tastecard
We're delighted to hear that your issue was sorted in a timely manner and that Gemma was able to assist you. Providing quick and effective support is something we pride ourselves on, so it's wonderful to know that your experience was a positive one.
We'll be sure to pass your kind comments on to Gemma, who will be delighted to receive your feedback.
Thank you for taking the time to share your experience.
Scam
I was charged for a subscription I didn't know I had, for a service I never used.
no emails, no communication, no reminders there was anything due.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”.
Spoke to a very cheerful and helpful…
Spoke to a very cheerful and helpful advisor who when I told her I was slightly deaf, spoke clearly and slowly which was much appreciated.
It makes such a change not to be speaking to an AI (which is really frustrating) or a human who has a thick foreign accent which I can never understand.
I have not given 5 stars as I have not yet received my new tastecard but she did advise it could take a few weeks.
28. August 2026
Antwort von tastecard
Thank you for taking the time to leave a review. 😊
We're delighted to hear that you found our advisor cheerful and helpful, and that she took the time to communicate clearly and at a pace that suited your needs. Providing accessible and considerate customer service is very important to us, so it's wonderful to know this made a positive difference to your experience.
We're also pleased that she was able to assist with arranging your replacement tastecard and keep you informed about the expected delivery timescale. We understand you're waiting for it to arrive and appreciate your patience while it's on its way.
Thank you again for your kind comments and valuable feedback. We hope your new tastecard reaches you soon and that you continue to enjoy the great savings and benefits it offers.
Kelly was very polite and helpful
Kelly was very polite and helpful, she was able to resolve my issue and got my tastecard membership up and running again, thank you!
28. August 2026
Antwort von tastecard
Thank you for your wonderful review! 😊
We're delighted to hear that Kelly was able to help get your tastecard membership up and running again. Providing polite, friendly, and effective support is what we strive for, so it's fantastic to know that your issue was resolved and that you had a positive experience.
We'll be sure to pass your kind comments on to Kelly, who will be delighted to receive your feedback.
Thank you for taking the time to share your experience, and we hope you continue to enjoy all the great savings and benefits available with your membership!
Very quick response
Very quick response, clear instructions and clear understanding of my problem
24. August 2026
Antwort von tastecard
We're delighted to hear that you received a very quick response and that the instructions provided were clear and easy to follow. It's great to know that our team understood your issue and was able to assist you effectively.
Providing prompt, helpful, and straightforward support is always our goal, so we really appreciate your kind feedback.
Thank you for taking the time to share your experience, and we hope you continue to enjoy all the benefits of your membership!
Lynda provided a fantastic solution to…
Lynda provided a fantastic solution to my dilemma. She was extremely understanding and sympathetic and dealt with it very quickly.
Excellent customer service.
Thank you so much.
27. August 2026
Antwort von tastecard
We're delighted to hear that Lynda was able to provide a solution to your dilemma and that you found her understanding, sympathetic, and efficient throughout the process. Delivering excellent customer service and taking the time to support our members is something we take great pride in, so it's fantastic to know Lynda made such a positive difference to your experience.
We'll be sure to pass your kind feedback on to Lynda, who will be thrilled to hear your comments.
Thank you for taking the time to share your experience and for your lovely words.
Tastecard is a bit of a scam, be careful
Tastecard can look like good value at first, but be careful before you sign up. A lot of the discounts they advertise are available elsewhere for free, so it may not be as worthwhile as it seems.
The bigger issue for me was cancelling. When I tried to cancel, it felt like they made the process difficult and focused on taking as much money as possible. If you do decide to use Tastecard, read the terms and conditions closely and keep a close eye on renewal and cancellation dates, as the approach felt sneaky and dishonest.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von tastecard
We’d really appreciate the chance to look into this further for you. Please contact our team at trust@tastecard.co.uk with the subject line “ATTN: Trustpilot”, and include your membership details so we can investigate this properly.
Antwort von tastecard
Thank you for your review! 😊
We're delighted to hear that you received excellent service from Brittany. Providing helpful, friendly, and efficient support is what we strive for, so it's wonderful to know that Brittany made such a positive impression.
We'll be sure to pass your kind feedback on to her, and we're sure she'll be delighted to hear your comments.
Thank you for taking the time to share your experience.
very helpful
28. August 2026
Antwort von tastecard
We're delighted to hear that you found our team very helpful. Providing friendly and effective support is always our goal, so it's wonderful to know that we were able to assist you.
Thank you for taking the time to share your feedback. We really appreciate your kind words and hope you continue to enjoy all the benefits of your membership.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.