TecTake Ltd Bewertungen 10 210

Don't buy .
Customer service very bad not replied to my emails.
Day 4 of trying to put it up and still not done it .
Instructions are no good

Great experience got what I ordered good value.

Ordered on 10th May, received 2 out of the 3 parcels on 14th May and the tracking on the 3rd parcel hasn’t changed in over a week, I have tried to contact tectake and had no response, tried calling and their phone lines either ‘had no agents available’ or ‘are currently down’
Seriously frustrating not being able to get in contact with anyone about it as it’s now been a week with no tracking updates

EDIT:
Trust pilot have said you’ve asked for more info, I’m not sure what more info I can give on here, pick up your phones! I’m trying again this morning and still nobody is answering, I’ve emailed twice and no response there either, really really poor experience

The order number is W36096869-1M-V and the missing parcel is Z2Z101E0 the order is through the range but after contacting them and GLS they have told me to contact you, this is all on my email

Update: I have now requested to cancel this order with The Range

My order took a little longer to arraive than stated on the webite, I dont mind this. Unfortunatly it arrived damanged, I have contacted the company and yet to have a reply from them. Thier phonelines are apparently down. I awaite a response.

Update 21st May 2026 - Thank you for your reply below on trustpilot. I have emailed now 3 times and as you are aware of the issue, I hope that you can respond to my emails with a solution to the damaged item.

Well made sturdy 2 draw cabinet white with locks. Ordered directly from the company as cheaper. Took longer than 3-5 days as it came from Germany but good communication. I managed to make the flat pack (and it was my first ever flat pack) so pleased and with the end result. Recommend!

Good communication, efficient delivery and, most importantly, a very good quality product at a competitive price.

I ordered an item on 5th May, and it was marked as shipped on 6th May and noted as 'released by customs' in the UK on 7th May. But that is where it stops, and hasn't changed since.
I emailed a week ago and they said to wait a couple of days. It is now a week later and no change (on 19th May). Tectake have not responded to any further emails and never answer calls. This is very frustrating, with no communication and no idea if and when the order will arrive.

still waiting for delivery
such bad delivery service

We ordered the 2 Seater Comosa and Two single chairs. Arrived on time and instructions how to put together very easy. Cushions very comfortable.
Lovely set of outside furniture at a reasonable price.

Fabulous customer service, my email was responded to very quickly. Item was received well packaged and promptly. Excellent product.

Arrived on time, good quality product, got my job done easily and safely. Thanks! 👍

Great quality. Fast delivery

Great delivery service
Product is ok, quality is a little below my expectation, but considering the price I'm pleased overall

Perfect ordering and excellent delivery 10/10

I spotted the Marilyn chairs online and ordered them directly from Tectake. Very pleased with the quality and with the service provided. Highly recommend!

Good quality product which was well packaged and excellent value for money.

The chairs are very nice.
It's a pity that they are not stackable and I am concerned that the legs will not be strong enough to last.
But only time will tell

Quick delivery and great item. Looking forward to using it on festival with kids.

Wrong sizes ordered but dealt with reasonably
Quality good
Delivery fast
Only downfall returns is a headache