testcar1.com Bewertungen 

I needed a car for a driving test at the very last minute so called and emailed this company and asked them to call me back. If I am going to pay them a premium rate to hire a car, the very least I need is to know what car is being offered. As I driving instructor, you think that they would understand that the type of car may be important to potential customers.

The website is very basic and does not provide much assurance regarding the standard of service on offer. I also noticed that other Trustpilot reviews complained that they did not get a full refund when the car hire did not take place which was also something that concerned me and reinforced why I needed to talk to someone before parting with any money.

I did not receive a call back but about half an hour after I called I received the following text;

"Hi, if you have spammed more than 5
People we will immediately cancel your booking. "

Then shortly after I received the following email:

"Unfortunately you have messaged us more than an hour ago, and during this time we believe that you have probably spammed around 10 to 15 other people. Therefore we are not willing to help you and any bookings you make via our website will be cancelled immediately minus admin fees"

I'm so glad I did not use this company. They simply have no idea how to behave to customers. When you consider that the customers calling them are often in a desperate situation, these messages speak volumes about the type of people you are dealing with. Give this lot a massive swerve.

20 Dec 23 Update - Test Car 1 contacted Trustpilot to get this review removed by claiming it was for the wrong company. For the avoidance of doubt, my review was 100% for this company.

15 March 2025 Update - I note that Test Car 1 have responded now claiming that some of the reviews are fake. I would urge anybody considering using this company to take a good look at the reviews and judge for yourself. When you conduct business in such a reprehensible manner, expect people to be unhappy and voice their displeasure.

Hi Test Car 1,

Thank you for coming through at the last minute,The instructor was at the Center an hour Before Time and was able to familiarize with the car, Did a Mock test around the area and advised on what to check on. I PASSED MY TEST ON FIRST ATTEMPT I THANK GOD!!!!!!!. Once again thank you and I do appreciate your effort.God bless you loads.

Timothy.M

Was a great service. I booked about 36 hrs before my test and they found me a great driver. Met up an hour before the test for a little practice and some great tips. The car was easy to drive and we went through where everything was beforehand. My instructor was very kind and congratulated me thoroughly when I passed. Would recommend!

Got a help at the last movement and instructor is very good done as they committed and I pass my test
Thanks Test Car 1 😊

Very good Instuctor and Car . Very good service. Thank you

Genuine and trustworthy company! Worth paying for a short notice exam as long as you are a UK standard learner. I had the professional driver from Test Car 1, I can see the eagerness of her to help the test taker to pass. Thank you for the excellent job⭐️⭐️⭐️⭐️⭐️

Called them on very short notice and they responded fantastic would recommend 100% east to speak to also went the extra mile when ask for a favour thanks much appreciated john

The Test Car 1 service is extremely effective. Tests are very difficult to find so I found a cancellation at very short notice, my driving instructor was not available so Test Car 1 stepped in and found me an instructor within a few hours. Zaher text me promptly and arranged to meet me an hour before my test to run me through manoeuvres and show me/tell me questions. He really gave me a lot of confidence even though I hadn’t used the car before and I passed! Superb service, highly recommend

Had on hour drive to with instructor Bill.
So patient and helpful.Showed me things and practised one hour before test.
It did really help and guess what I past !!!
Thank you guys 🥳

Absolutely recommend this service. They are genuine and will do their best to look for an instructor. Nasser (Instructor) arrived on time and was very helpful in terms of driving test tips; helped me pass the test 1st time :)

Totally recommend this website, very organised. Just passed my test today!!! Reg is the best instructor ever, he gave me all the confidence I needed to pass.

passed my test on the 3/5/22. Test car. you guys had the best service. Bill, the instructor who took me to the test centre on Cannock street...was a rare gem. The best instructor ever.

I'VE PASSED!! with only 3 minors. My instructor wasn't available and I didn't want to cancel my test as I had a nice 8am Saturday slot. I came across testcar1 and was unsure whether to book but decided to take a leap of faith. I was contacted by the instructor Parvez on the same day. And was able to get a few lessons with him before my test because i was nervous about driving a different car . He as very helpful, i was struggling with parallel parking and he gave my an easier method. I'm glad there is a company like this for learners for when their instructor is unavailable

Thank you guys so much I would not have been able to sit this test without you.

Hello very nice and helpful to change my test location in few days.After that this company book for me a car with driver to pass my test, unfortunately the car and driver have some accidents thinks.And i lose my date of test 162 pounds cost to book and change test location.Finnaly Test1 notwas helpful for me and driving instructor not responding.Think have tobook my test in september now.Genuine one was 9 march

Testcarhire1 helped me in finding an instructor last minute and without them I would’ve not passed my test. I recommend them to anyone who is in need of a driving instructor.

Extremely happy with the service. My partner driving test was originally for September, due to cancellation on 20/04 we manage to book driving test for 21/04. We had several hours only to find an instructor .After my request Andreas contact with me in the next 15 min.. Next 1 hour Mark contact with us to arrange the driving test. Mark was amazing today with his help my partner pass the test.
Thank you so much Andreas. Much appreciate your help and quick response.

Excellent service ***** easy straight forward everything ran smoothly- my instructor Michael was early made me feel at ease before my test was an excellent service when I had been let down last minute and couldn’t change my test. Referred by a family member who also passed using this service I also passed first time! Couldn’t say anything negative about booking through website being contacted by my instructor it was all positive throughout. Thank you so much!!

This service is faultless, quick, easy and very efficient. Excellent instructor (Michael) made the difference, on the day. Look no further than this highly recommended company

At first , I didn’t know if this company was trustful because I’m new in the UK and I don’t know much about this place. However, I decided to give it a try cause I was desperate since I had a driving test booked for the following week but no car and no instructor. I paid the fee and straight away I got a text message saying the payment went through and my instructor would get in touch with me soon. In the following day , the instructor called and I felt less anxious. Well, my driving test was yesterday and I passed it ! Thank you so much guys