The AA Smart Care Bewertungen 

Incompetent & over charged held me to ransom with additional £800 once they had my car and held on to my car for 5 days which was only meant to be a service & mot I wouldn’t use AA again I complained by telephone & email over a week ago and they ignored me. I’m a disabled person who is dependent on my car and this is how they treat vulnerable customers avoid, they say it’s being carried out by AA by just delegate the work to third party garages that rip you off worse experience ever!!!

Quick convenient service.

Arrived within the alloted time. No mess left and polite mechanic. Will use again.

Car not booked into garage even though I had paid and received the details. Poor response when a part needed to be fitted and I had to consent to this. In all due to poor communication and myself having to chase up with Smartcare it took 2 days to for a bulb for the MOt and cost over £50 for a bulb.i will not use this service again .

Easy to book the appointment, contact and updates throughout, found other fault which i never new about, was a Saturday booking due to my work commitments during week, was there for 9am finished by midday, would highly recommend 😀

The gentleman who came out to do the job seemed honest, open and knowledgeable. He was pleasant and polite throughout the process.
We were very pleased with his work.
Also had a great sense of humor.

Very good service and cheaper than my local garage. Received text from engineer advising he was on his way. Very helpful that AA offer a service on your driveway.

Great lad who came to do the oil change. No issues, reset the service interval. Hes a credit to the AA.

Mark was amazing he did a full service & was so experienced professional & helpful & a real credit to the AA I honestly can't thank him enough for the his work he did really great job!

Really easy to book, car was picked up and dropped back off. Would definitely use again.

Shocking experience, AA staff rude not helpful and the process turned into major inconvienve, stay away

Very good service all round. I would have given 5 stars but the invoice didn’t come for 6 weeks .

Great communication and service, would definitely use again.

Great and swift service.

Booking for today between 8&11 receive call from service team at 9.10 saying they had only just received booking and were unable to fulfil , a day off work for no service , absolutely rubbish, will not be using again and obviously wouldn’t recommend

I was charged twice for the MOT once by the garage and also by the AA , I now have to go and recover the cost from the garage

Friendly person on time clean and tidy answered any question about the car.

I booked an MOT and Full Service through Smart Care, but when I arrived at the garage, I was told that AA's system was down, meaning they couldn't access my booking or carry out the service. The garage kindly managed to fit me in for the MOT, but the full service was never completed.

When I contacted AA customer support, they repeatedly tried to rebook me with the same garage, despite me explaining that the garage still couldn't access AA's system and I would simply be turned away again. After getting nowhere, I cancelled the booking and decided not to proceed with the service.

Turned up on time, job done efficiently. Best price I was able to find. Friendly mechanic. All good