I had a wonderful experience with the company. They made the whole process fast and efficient. I would recommend to anyone who needs to use The Guarantors services to connect with them and see how the... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The ease of knowing that things are taken care of and you have a home to go too. It’s a blessing to have Guarantor around in your life to offer that reassurance you need. Wonderful, Amazing company... Mehr ansehen
The process was quick and easy. I was able to get real time confirmation and approval that went directly to the management company. This service helped me to move forward with securing a safe place fo... Mehr ansehen
Thank you for the help This was truly one of the best decisions I have ever made! From start to finish, they worked with me 100%. Everyone was understanding, helpful, and made the entire process s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
TheGuarantors helps renters get approved for the home of their choice, even when they don't meet traditional screening requirements. Our Lease Guarantee insurance solutions provide property owners and operators with financial protection against renter default, giving them confidence to approve more renters without added risk. Our application is free, 100% online, and takes 90 seconds to complete. Today, our solutions are available in 4M+ rental units nationwide and more than 400,000 families live in homes they may not have been approved for without TheGuarantors. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach. We believe people are more than what's on their application. And that when renters have access to the home of their choice, they can focus on bringing the rest of their aspirations within reach.
Kontaktinformationen
One World Trade Center, 48th Floor, 10007, New York, Vereinigte Staaten
- theguarantors.com
A faster, easier path to approval
4,6
Hervorragend
347 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Do NOT lease from The District at…
Do NOT lease from The District at Forestville Apartments Maintenance is HORRIBLE I moved in on the 9/11/26. I should have read the reviews. NEVER ignore the red flags. I viewed the first apartment not what I was told by the leasing office, I was told I would get a fully renovated apartment with walk in closets with washer & dryer in the unit not true. Broken shower knobs that doesn't work properly, tried to take a shower water just stopped completely from shower head. Call office for maintenance No one answers. Run Run 🏃♀️ donot stop here to rent. They trick you with a insurance policy that's NONREFUNDABLE through a third party call The Guarantor which cover them if you skip out on paying your rent. My credit was excellent so I didn't need them to really get approved. Long story short don't rent from these people not good at all my repairs has not been done yet. Water in gritty bathtub has been constantly running since I moved in on 9/11/26. RED FLAGS...
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von TheGuarantors
Thank you for reaching out. We’re glad we had the opportunity to speak with you directly by phone earlier today regarding your concerns.
As we discussed, we want to clarify TheGuarantors’ role as a third-party guarantor service. TheGuarantors provides a Lease Guarantee as a condition set by the property, but we are separate from the leasing office itself. As a result, matters such as issuing welcome letters and finalizing leases are handled directly by the leasing office and are outside of our control.
That said, we understand that your policy is tied to a lease that has not yet been executed. As discussed on the phone, if you do not take possession of the unit and do not move forward with a signed lease, you are eligible for a full refund, and we’re happy to process that for you.
As promised, we are confirming with the leasing office that you did not take possession of the unit. Once we receive confirmation, we will proceed with processing your refund.
In the meantime, please don’t hesitate to reach out to us directly if you have any other questions. We’re available seven days a week by phone, email, SMS, or self-service chat.
Everone was very helpful thank you all
21. September 2026
I rate it at a 5
15. September 2026
All the updates and computation you…
All the updates and computation you were very good and professional
Thank you
17. September 2026
Great customer service
17. September 2026
They were very helpful
16. September 2026
Antwort von TheGuarantors
While it looks like we were able to respond to your emails and phone calls quickly, we recognize that your experience with our self-service chatbot could have been better.
It looks like your questions have since been answered, but we're always happy to help if there's anything else you need. We're available seven days a week by phone, email, SMS, or self-service chat. We appreciate the feedback, as we're always looking for ways to improve our customer experience.
Best,
TheGuarantors Team
Thank you for being helpful.
12. September 2026
To who is renting an apartment
TheGuatantors is really helpful for who is lower income or lower credit to rent an apartment. I’ll say very satisfied.
12. September 2026
Reliable and fast approval.
11. September 2026
There were several issues
There were several issues, but our brilliant apartment manager was able to navigate the system.
10. September 2026
It came to the point that I needed a…
It came to the point that I needed a little help to get into my new apartment and the Guarantor was right there with help. It's a really great, reliable company
10. September 2026
Greatest
I never thought I would be approved for my apartment but you helped me now I have a beautiful place to call home all thanks to you all
10. September 2026
The quick respone timing
10. September 2026
Was a very easy process and user…
Was a very easy process and user friendly interface. I am grateful with you guys that I was able to get approved for my rental house.
3. September 2026
Guarantors thank you for getting me…
Guarantors thank you for getting me approved I got my apartment with help from you guys you didn’t waste anytime everything was quick and taking care of again thank you Guarantors I told friends about you guys and they loving it
8. September 2026
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