TheGuarantors Bewertungen 

I used The Guarantors for a renter guarantee, and the apartment complex denied my application on July 21. They sent the denial directly to The Guarantors, and I forwarded it myself the next day.

Despite that, The Guarantors claimed they “never received” the denial, clearly to delay my refund. It’s now Day 15 of their 10‑day refund policy, and I still have no refund, no transaction number, and no confirmation # that anything was processed.
I never received no emails asking for method of release, if you received a bounce back emai, why wait until I write a review to call. This has been stressful, unavoidable, and financially straining, and has impacted my health and ability to financially access other housing opportunities.

If you’re considering using The Guarantors, be careful. They delay or never send your refund.Keep every email and timeline. My experience has been nothing but delays. You don't want to reach here inorder to get your refund. Bejng Ghosted!

The application was very rapidly and easy and for my family very useful

You helping us get into a place and not being homeless anymore

I have been bambozled. Do not give them your money. You get nothing in return but stress and a huge headache

We are very grateful that we received the helpful we needed to get into our apartment

I found them to be very helpful the only thing I think I could say is to specify if you want it for just a deposit or the 6 months guaranteed thank you

It was such a quick and easy process. When we ran into a bit of a technical issue I was able to get customer support to connect with our leasing agent to solve the problem. It really helped us out in a time that we needed it. And we appreciate the Guarantors.

Great support and customer service
Thank you

I'm grateful that you help me get a place to live. I do think what you ask is a little steep but I understand you're probably having to get but they're saying to give you. One thing I was not told do I get any of that back when I leave

It was quick and easy I thank you for giving me this opportunity

They was fast with the processing and I was able to move in the same day and I've been in love with my place I thank the staff

My experience with TheGuarantors has been great due to the convenience and expeditiousness of quality customer service! I'd definitely recommend their services to anyone!

Phenomenal Customer service and the application process was so simple.

Forced into signing, spammed into reviewing

My advice: avoid them.

I had no other choice but to use their services. Initially, they offered a bond worth twice my monthly rent, which was later reduced to 1.5 times the rent.

During my lease, I unexpectedly lost my primary source of income. Although I had what was presented as insurance coverage through them, they claimed they would only honor it after the lease had ended. In my experience, that promise never translated into meaningful support.

Rather than helping during a difficult financial situation, they acted like a debt collection agency, calling me every day demanding rent payments.

The most disappointing part came after I secured a new job, paid off all my outstanding balances, and was ready to renew my lease. When my landlord requested a renewal of the bond, they declined it, leaving me without the support I had expected from their service.

The Guarantor company was a Gift from above. It was the only way we Could get the Rental condo. I am grateful they were there!

The professional way you all displayed towards my situation was amazing to say the least not only did you all help
Me put a roof over me and my son head but you also warmed my heart and I really felt like family throughout the whole process thanks again ……. Love is Love to my Arron family always

I didn’t think I would be able to get a place to call home until the guarantors

It was quick easy and customer service was excellent.

Ease & efficient