THE OUT Bewertungen 1 789

Professional. On time. Easy. You can't really ask for anything else.

Excellent service!

First time using The Out. My client specifically requested a Range Rover for their trip to the UK, which I initially thought would be difficult to source, until I discovered The Out. The simplicity with which I was able to source the vehicle, ask questions and receive speedy responses and upload the required documents seemed too good to be true, but The Out made the entire process incredibly easy. The vehicle was delivered on time and picked up just as promptly. Clean, smooth process. The team was efficient, knowledgeable and helpful. Not to mention I was coordinating this reservation from the States, but the time difference made no difference. I thoroughly enjoyed the seamless process and look forward to booking with The Out in the future.

The car delivered was top spec., around 2 months old and with low miles. It was clean and felt brand new. I was also pleased to see it was a colour variant. Delivery was on time and collection was seamless. The staff were polite. Nothing to fault in the whole process. Will use again, thank you.

Really convenient and time-efficient way to hire a car. Excellent service. Would be nice to have an android app

Great customer support from the whole team from help in the original booking , support with the additional drivers to delivery and pickup

Great car and great company. Very good service

Timely, professional and easy to use service.

Seamless service, would recommend

Fantastic cars and fantastic service. Nothing not to like!

The Out is simply the best car rental, anywhere in the world. From booking to collection, right through to return, it's a lesson in how to exceed customer expectations. It's that good.

Car was great, and delivered on time. However without the booster seat and bike rack I requested, which severely disrupted my plans. The car also had intermittent radio issues where I had to keep turning it off and on again to resolve.
Customer service did extend my hire and deliver the bike rack later on to compensate me. It's frustrating that all communication has to be done by email though as there's no one you can call.

Brilliant service, helped sync our tech with car and the team who dropped off and collected, couldn’t have been nicer.

Will definitely be using again

DO NOT GO NEAR THIS. If you are caught by one of their ads beware that their "verification" process will take far more time than simply picking a car up at a station or using any of the other delivery services. I have used several similar in the US and nothing like this. You will send so many docs it will seem like online fraud but persist. Then they will conduct a review for a silly 900 gbp car charge. (This group had the temerity to suggest that I at the age of 65 had been driving for less than two years and therefore needed more verification? After uploading DL, passport, and doing video, answering multiple times their qs re clean record.) So, if you maybe want to put your assistant on this, go for it; but if you're doing things yourself with your family and want to pick up something casual for a few days, this isn't it. Bad service. Addendum - I told them forget it and they then proposed a 200 gbp cancellation fee! Horrible group.

Asim was excellent with the drop off and pickup. Absolutely no issues at all. Will be using the out regularly from now on.

Always a fantastic experience.

Amazing product. Easy to use and quality of cars is guaranteed

Excellent service, great vehicles, great communication.

My second time booking the defender 110 and it has been another great experience. Pick up and delivery was smooth and stress free, and deposit was refunded instantly after car was returned. Emails were promptly replied to and most importantly the cars were the newest models. Although price is on the higher side, you definitely get what you pay for. Will use again.

Very friendly staff and the rental is easy and smooth. The app is easy to use with a few steps than the transaction was completed.