Well here we go, I'm being pestered by People's Pension to write a review for the service they provided, two emails sent by them. There's nothing to say as the service has not been resolved and the re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had to contact you several times regarding my pension with you..each time the person I spoke to were very helpful and kind. They took me through each step of the way and made my experience easy and... Mehr ansehen
Outstanding customer care from Peoples Pension. My previous pension company could learn a great deal from People's Pension. They made transferring my my pension pots over to them, such an ea... Mehr ansehen
Friendly knowledgeable person to talk to when i initially phoned. Received two letters ( both the same!) advising me on various things I could do with my pension. The amount in this pension is tiny... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
People’s Pension is a workplace pension scheme, for employers of any size and from any sector, designed to take the hassle out of auto-enrolment.
Kontaktinformationen
Manor Royal,, RH10 9QP, Crawley, Vereinigtes Königreich
- info@peoplespartnership.co.uk
- thepeoplespension.co.uk
4,3
Hervorragend
22 709 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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The information I was given helped me…
The information I was given helped me to withdraw my funds easily
7. August 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Antwort von People's Pension
Hi Mr Foster
We’re delighted you had a nice experience with us. Reviews like yours make all our hard work worthwhile.
We’re committed to providing all of our customers with excellent service.
Thank you
Emily
People’s Pension, provided by People’s Partnership
good customer service
5. August 2026
Website as clear as mud.
Website as clear as mud.
Had to call because website was not intuitive.
I only wanted to take lump sum DONE.
Had to wait a while before I could request what I wanted to receive each month as penson.
Very Messy system.
5. August 2026
Antwort von People's Pension
Hello
Thanks for your feedback. We’re working constantly to improve our online services, including helpful tools like our retirement planner and mobile app.
If you need further support, please email tellusmore@peoplespartnership.co.uk.
All the best,
Taliah
People’s Pension, provided by People’s Partnership
Well here we go
Well here we go, I'm being pestered by People's Pension to write a review for the service they provided, two emails sent by them. There's nothing to say as the service has not been resolved and the request I asked has not been answered. For that reason, they get one star as no conclusion. Perhaps next time wait until after the resolution has been finalised before asking for a review
5. August 2026
Antwort von People's Pension
Dear Jennie
Thanks for taking the time to leave your review, and I'd like to apologise if you're still waiting for your query to be resolved.
We're always looking to take on feedback on how we can improve our service, and one way we ask for this feedback is via reviews, which would explain the request you received. However, we completely respect that this might feel frustrating if you're still waiting for your query to be resolved.
If this is the case, we invite you to reach out to us at tellusmore@peoplespartnership.co.uk where one of my colleagues will aim to look into this in the following 2-3 working days.
Thanks for your patience whilst we look into this for you.
Kind regards
Dan
People's Pension, provided by People's Partnership
Really helpful and easy to deal with
Really helpful and easy to deal with
The People's Pension seem to be a lovely bunch of people. I combined all my pension pots into one, and the whole process was made really easy.
I did have a problem along the way, but when I contacted them, they were really helpful and sorted it out for me without any fuss.
Really pleased with the service and would definitely recommend them.
4. August 2026
I got the information I needed without…
I got the information I needed without problems
4. August 2026
Antwort von People's Pension
Hi Glen
Thank you very much for your kind words. All our staff strives to deliver the best service for all our members, so it’s really nice to receive such positive feedback.
Kind regards
Emily
People’s Pension, provided by People’s Partnership
Absolutely senseless reply from a bot…
Absolutely senseless reply from a bot with a name to my review dated April 22nd 2026. Excuse me, I do know how to reset my password. These STUPID AI generated replies have no use nor ornament to anyone and are just written to wind people up. Then you get the 'you feel' get out clause. The 'we understand' is a pathetic lie. Grow up and pull your self serving fingers out.
22. April 2026
Bewertung ohne vorherige Einladung
Antwort von People's Pension
Dear Rachelle
Thanks for taking the time to leave this feedback, and I'm sorry to hear that you haven't been satisfied with our responses lately. I'd like to give you the utmost assurance that none of our replies are AI-generated, and are all curated by members of our Customer Engagement team here at People's Partnership.
That being said, this doesn't excuse the fact that we weren't able to answer your query, and I'd like to sincerely apologise for any inconvenience this might have caused.
If you're still unable to get into your online account, we'd like to invite you to reach out to us at tellusmore@peoplespartnership.co.uk where one of my colleagues will aim to look into this for you within the next 2-3 working days.
Thank you for your patience whilst we look into this for you.
Kind regards
Dan
People's Pension, provided by People's Partnership
Though I am not much expert but with…
Though I am not much expert but with one of your Colleague he help me in my work . Thanks
5. August 2026
Antwort von People's Pension
Dear Mr Da-Costa
Thanks for your kind feedback about our contact centre team. We’re glad you found them helpful. We know how hard they work to improve outcomes for our members, so it’s really rewarding to be recognised by them for it.
Kind regards
Emily
People’s Pension, provided by People’s Partnership
The person I talked to was brilliant…
The person I talked to was brilliant sent the paper work off to me quickly, very good polite service.
5. August 2026
Nice and easy every time.
5. August 2026
Had to make a couple of calls for help…
Had to make a couple of calls for help making application and both times were dealt with very courteously and very helpful.
Once I submitted application, it was completed quickly.
5. August 2026
Can’t log on two different advisers…
Can’t log on two different advisers tried no luck. Sent to tech people still no access or answer
5. August 2026
Antwort von People's Pension
Dear Vanessa
Thanks for leaving this feedback, and we're sorry you've been unable to access your account with us. We respect it must be frustrating being unable to access your account and left waiting for a resolution.
I'd like to assure you this isn't the experience we'd want you to have, and we apologise for any inconvenience this might cause.
If this issue remains unresolved, we'd like to invite you to reach out to us at tellusmore@peoplespartnership.co.uk where one of my colleagues will aim to respond within 2-3 working days.
Thank you for your continued patience in the meantime.
Kind regards
Dan
People's Pension, provided by People's Partnership
Very easy to navigate website
Very easy to navigate website. Dealt with my claim professionally.good job.
5. August 2026
Very helpful and very polite
Very helpful and very polite , answered all questions I needed to ask
5. August 2026
Outstanding customer care.
Outstanding customer care from Peoples Pension.
My previous pension company could learn a great deal from People's Pension.
They made transferring my my pension pots over to them, such an easy and seamless process and I was able to draw down on my total pot.
The team are fantastic. Their communication throughout the process was outstanding and they delivered on every thing they said they would do, with no need for follow up calls.
Thanks for making a daunting process to easy!
18. Juli 2026
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