ThinkCozy Bewertungen 

110
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

A great option if you're looking for a short-term stay (3–6 months), with the flexibility to extend if you'd like. The unit was close to both train and tram stations, and they have multiple properties... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I've been partner with ThinkCozy on a property in mitcham for nearly 10 yrs. They are being reasonable and trustworth, and we end up with adding antoher property onboard for antoher 5 yr partnership.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Quick, smooth and streamlined process of getting a house, given the current market. Video inspection and detailed description with accurate pictures was very helpful. The property manager was reachabl... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Bundoora 3 - Fantastic location, 8 min walk to Uni Hill and 5 min walk to the tram. Place is clean with new furnishings. The team work very hard and approachable . They put allot of work into running... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Unterkunft für Selbstversorger
  2. auch in
  3. Hausverwaltungsunternehmen
  4. Immobilienvermittlung
  5. Möblierte Unterkunft

Über ThinkCozy

Vom Unternehmen geschrieben

Are you ready to experience a positive co-living environment like no other?

We're a licensed shared accommodation provider, representing a new generation of executive accomodation for working professionals, working holiday experiencers, and international/local students.

Home-grown in Melbourne, Australia, since 2018.

Quality, Comfortable & Secure- that’s the kind of rooms we provide. Join us and experience the ThinkCozy difference today.

We are Your Home, This Season.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

110 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(110)

27 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

ThinkCozy held true to its word

ThinkCozy held true to its word.

As a 19 year old moving from Brisbane and sending money to people I’ve never met, it can be worrying.

However ThinkCozy kept true to what they said and delivered a like-to-like room as per their videos and a clean house like no other.

I’ve met a few of the roommates and they have been very nice and kind.

Thanks for being so professional ThinkCozy 😁

24. Juni 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Walker!

Every once in a while, we are very fortunate to receive a true-to-the-bone review like yours.

And it means the world to our Team!

We are very glad to know that we have not disappointed you or the trust you have placed in us. As our rooms are sold only through our true-to-life walkthrough videos, we recognise that our product is not always suitable for every prospective resident.

We are glad to know that we’ve delivered on our promise, and provided you a room exactly as depicted. We trust you will experience a positive co-living vibe like no others.

We are also stoked to know you’ve met a number of our friendly residents. We know each and every one of them personally as they’ve all undergone our interview process.

Here’s a warm welcome again!

Bewertet mit 5 von 5 Sternen

ThinkCozy very professional rental…

ThinkCozy very professional rental agency and it was good experience to live with different people diversity thank you ThinkCozy team

21. Juni 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Mihret!

It has been a pleasure to host you as your first Australian home after arriving from Ethiopia!

Having you and Anwar in our Bundoora house has been a wonderful blessing to the household. Thank you for caring for the house like your own, and thanks to Anwar for being such a helpful and selfless House Coordinator.

We are happy to know that we have been professional and have taken good care of you, as well as the great experience you have encountered in diversity of residents in our home.

We are excited at your new season to come and our best wishes goes to both of you.

Ameseginalehu አመሰግናለሁ and Tena Yistilin ጤና ይስጥልኝ! 😊

Bewertet mit 5 von 5 Sternen

I stayed with ThinkCozy for over a year…

I stayed with ThinkCozy for over a year in both Bundoora and Burwood East, and I highly recommend them to anyone looking for a comfortable and convenient rental experience in Melbourne.

The accommodation was always clean and well-maintained, and I felt safe thanks to the smoke alarms, CCTV, smart locks and secure environment. One of the best things was how convenient everything was: all the essentials—like pans, pots, cutlery, dishwashing liquid, toilet paper, and baking paper—were provided, making it easy to settle in right away.

The location was also fantastic. Shops, clinics and other essentials were within walking distance, and public transport was close by, so getting around was never a problem. If anything in the house broke down, Andre and Michelle responded quickly and arranged repairs without delay.

Communication with the ThinkCozy team was smooth and professional. They were approachable and genuinely cared about the tenants’ comfort. Plus, the friendly atmosphere made it easy to make new friends and feel at home.

ThinkCozy truly lives up to its name—cozy, convenient, and well-managed. I’m grateful for my time there and would definitely recommend them to anyone!

17. Juni 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Thisal!

Firstly, what an awesome username 😅 Love it!

Thank you for placing your trust in us and staying with us for more than a year. And not in just one location, but two!

We are so blessed to know that you have enjoyed your stay with us, and we have not only met, but exceeded your expectations.

We are stoked to know we have lived up to our name and our brand, particularly with our communication and your comfort.

Our heart is always for our residents first, and ensuring that their needs are met to the best of our ability, whilst ensuring harmony and a great co-living vibe in our houses.

We are also glad to know you’ve found friendship in our house, by and large due to our strict and personable interview and selection process across all our properties, so you know your housemates will live well with you and the house.

Whilst the circumstances have changed and you need to move to a regional location, please know that a warm, ThinkCozy home is just a message away anytime you need to be back in Melbourne.

Blessings and best wishes to you, from all of us at the ThinkCozy Team 😍

Bewertet mit 5 von 5 Sternen

Think cozy were awsome the had great…

Think cozy were awsome the had great communication and kept everything running pretty smoothly. Definitely recommend

13. Juni 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Rhiannon!

It was a pleasure having you for the past year.

We are glad to know we’ve been prompt and professional in our exchanges with you, and supported you well during your stay in the house.

Should you ever need a room again, we’d love to have you.

Meanwhile, all the best wishes in your next season, Rhiannon. ☺️

Bewertet mit 5 von 5 Sternen

Outstanding company

The team is professionals with high dedication to provide the best service promptly. Such a fantastic experience. Highly recommended.

5. Juni 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Yen!

Many thanks for your positive review and for your stay at our Doncaster location.

Our tenets are Professional, Prompt and Personal. We are stoked to know you have experienced that with us during your stay.

Appreciation also goes to Steven for recommending you all the way from Sydney!

If you ever need a room again, we'd love to host you.

From all of us @ The ThinkCozy Team

Bewertet mit 3 von 5 Sternen

Overall decent experience

I stayed in the house for 3 months and overall had a decent experience. The ThinkCozy team were all very nice and great to communicate with. It was very easy moving into the house and also when leaving. The room was a good size for me and a convenient location near tram/bus stops, woolies, and retail parks. I also liked that we had weekly housekeepers. However, a downside for me was that maybe the walls were quite thin as I could hear everything from the room beside me and below which made it hard for me to get sleep some nights. There were also some issues with the shared supplies with a delay in laundry detergent and we went without toilet paper for around 4/5 days which was frustrating. Lastly, I felt the house rules weren’t really enforced as dirty dishes were constantly left out, food, and laundry left in washing machine, although this is more a housemate issue. Overall it was a decent stay, there were just a few things which made it a little difficult for my comfort and my schedule/lifestyle didn’t match my housemates which made it difficult for me.

24. Mai 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Thank you for your review and honest feedback, Emma.

Our Team is very disappointed that we did not meet your expectations and fell short of delivering the standard that would have warranted a stellar review. Your comments have certainly highlighted areas for improvement in our processes.

I’d like to also share some background details about certain circumstances that may not have been immediately visible to the household.

1. ‘Thin Walls’:

A common misunderstanding among our overseas guests is the nature of modern Australian home construction. Unless built before the 1930s or explicitly constructed as solid brick homes, most contemporary Australian houses use stud walls—made of timber studs with plasterboard on either side. Some may have insulation between the panels, but many do not.

As operators, we do not have control over the construction materials or techniques used in the properties. Wall structures vary: some have solid brick, some are timber frame, some have insulation, and others do not.

In addition, most double-storey houses in Australia have timber floor structures, which means sounds may carry between floors and through walls, especially at night. While our Quiet Hours policy and having respectful neighbours help to mitigate noise, it’s not always possible to eliminate it entirely.

With our detailed knowledge of the characteristics of every of our rooms, we suggest and match prospective residents with suitable rooms according to their work schedules and noise sensitivity, during the pre-offer interview, or recommend exploring housing options outside of a co-living environment.

2. Toilet Paper & Laundry Detergent:

During a high-demand period, we experienced unexpected difficulties in restocking supplies. Our primary retailer had run out of toilet paper, so we ordered from an alternate retailer, only for the courier to lose the delivery (three large packs). We had monitored and waited for a week for nothing, before we were informed that the package had been lost.

Fortunately, our original supplier had restocked by then, and the order arrived the next day.

Our property manager was at the property that week when the delivery failed to turn up. He engaged with our House Coordinator to meet the urgent need, and arrangements were made to buy some temporarily.

We have in such urgent instances, asked residents to buy where needed, and reimbursed them. If you had informed us that the availability of toilet paper was very important for you, we could have done that for you too, so that you would not be inconvenienced. Our other residents in the house informed us that they understood it was out of our control, and they had taken the initiative to buy some for themselves to tide over the period of time.

Our House Coordinator even offered to buy some for the house, for the time being. He was very kind, but fortunately, our new order arrived the next day.

3. Dirty Dishes / Laundry Left Behind:

We absolutely do not tolerate dirty dishes being left in the sink or laundry left in the washing machine. We were aware who was responsible and addressed the matter the individuals multiple times.

Your frustration is entirely valid, and it was equally disheartening for our property managers to see the issue persist. That said, Michelle and Lea acted quickly on every report and communicated with the household, particularly with the individuals involved.

Our aim is always to attract and retain respectful residents, and our policies are designed with that goal in mind. Unfortunately, even with the best systems, managing human behaviour has its limits—something you yourself rightly noted was a housemate issue.

We’re sorry you didn’t get to witness the positive changes that occurred after your return to the UK.

I'm truly sorry again that we have fallen short of your expectations, largely due to situations and limitations out of our control.

We will continue to learn and improve from this experience. Thank you again. 🙏

Bewertet mit 5 von 5 Sternen

Professional and Clean.

Professional, clean rooms. A+

The team are available for any concerns, the home is looked after and cared for, regularly cleaned.

Perfect for students or working professionals looking for a furnished place to get ready for their next chapter.

15. Mai 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Theo!

Thank you for choosing to stay with us during your working holiday stint.

We would also like to extend our heartfelt appreciation for being our House Coordinator during your stay. The house ticked so well, thanks to your care for the house.

We are glad to know that you've found the house clean, and we been prompt and professional whenever you have concerns. These are the basic tenets of our company.

We wish you every blessing as you head back to the UK. Please know we'd love to have you again should you head Down Under in future! 🇦🇺😊

Bewertet mit 4 von 5 Sternen

Clean house and friendly environment

Clean house and friendly environment

3. Mai 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Samuel!

Thank you for your positive review and for staying with us these past 9 months. We appreciate how you have chipped in to the house regularly, during your stay.

We are encouraged to note that you have, during your stay, recommended another 2 friends to stay with us as well. We must have been doing something right! 😊👍

Meanwhile, here's wishing you every blessing as you move on to the next chapter of your life.

From all of us
@ The ThinkCozy Team

Bewertet mit 5 von 5 Sternen

Very reliable and easy to communicate

Very reliable and easy to communicate. I absolutely recommend them to anyone who doesn’t wanna have trouble on renting a property

6. Mai 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Ivan!

It was a pleasure to host you and your two friends from Italy during your working holiday stint in Melbourne.

We appreciated your trust in us when you booked three rooms for you and your friends from Italy.

Thank you for caring for your room and the house. We hope you’ll continue enjoying your time in Australia.🇦🇺

ti auguro il meglio!

Bewertet mit 5 von 5 Sternen

The company has always been kind

The company has always been kind, efficient and fast, I am very satisfied

24. April 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Nicholas!

It was a pleasure to host you and your two friends from Italy during your working holiday stint in Melbourne.

Thank you for caring for the room and the house during the stay and we hope you’ll continue enjoying your time in Australia.🇦🇺

ti auguro il meglio!

Bewertet mit 5 von 5 Sternen

Well-managed and Supportive

We stayed at the Bundoora 1 house managed by ThinkCozy for around 6 months, and it was a great experience as our first rental in Australia. From day one, everything was well-organized and easy to manage. The property was clean, well-maintained, and fully equipped with everything we needed for a comfortable stay.

The ThinkCozy team was incredibly supportive and responsive throughout our time there. Any questions or concerns were addressed quickly with clear communication and a helpful attitude, which made us feel well taken care of.

Overall, we really appreciated the smooth rental process, the professional management, and the peace of mind that came with knowing we had a reliable team behind us. We’d definitely recommend ThinkCozy to anyone looking for a stress-free renting experience!

6. April 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Mayura and Udara,

Firstly, it was indeed a great pleasure to have known that you came warmly recommended by Danushka and Jayamini!

We are glad to have been able to host you as your first home in Melbourne during the transitional season.

We are very happy to know that you have found the property reflective of our high standards of cleanliness and maintenance.

It is always our goal to be responsive and prompt in attending to the needs of our residents and we note that it was your experience indeed.

Nonetheless, we are glad to see you moving on to the next chapter of your lives, and we were privileged to be part of the first.

From all of us here
Andre & The ThinkCozy Team

Bewertet mit 5 von 5 Sternen

I had a great experience staying in the…

I had a great experience staying in the property in bentleigh east. ThinkCozy is a Very professional and well run business and I would highly recommend staying in one of there properties.

15. April 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Jonathan!

We are glad to be able to have offered you a safe and secure space during a changing season.

Knowing that our service was professional and well-run is an encouragement to the Team, and we will endeavour to continue delivering those high standards.

We wish you every blessing in your next season.

Bewertet mit 5 von 5 Sternen

A great way for a fresh start

Amazing customer service always so friendly and the rooms are great not only comfortable but a gret way to make friends

9. April 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Joshua!

Thank you for choosing to stay with us for almost 27 months. It’s by no means a short stay through changing seasons of life.

Whilst we are sad to see you go, greater needs dictate a new season. Hence, we wish you all the best in your next chapter.

Au revoir! 😊

Bewertet mit 5 von 5 Sternen

Great place to stay!

I stayed with ThinkCozy for 12 months and found it to be a great experience. The house was clean, secure and run very professionally. My fellow housemates were also fantastic.

24. März 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi James!

It was a pleasure hosting you at this past year.

We are glad that you have chosen to stay with us during this season, and we are glad that you have found your stay a great experience.

You have been a wonderful resident, and we appreciate your service as a House Coordinator as well.

Nonetheless, we recognise that all seasons change, and you’re headed to a brand-new one.

Thank you for making a ThinkCozy home one of yours this season.

We wish you every blessing.

From all of us here @ The ThinkCozy Team

Bewertet mit 5 von 5 Sternen

Finishing up a year living with…

Finishing up a year living with ThinkCozy. They have provided me stability, understanding, and great communication. They are always helpful if there are issues in the home, and were there to listen if I needed support. Extremely professional but also extremely personable support and would stay here longer if I could but unfortunately I need to upgrade my living space and move somewhere bigger :)

4. Februar 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Ruby,

Thank you for your kind and generous reviews. We have enjoyed hosting you this past year.

Truth be told, you have impressed the Team with your maturity and responsibility. You were an excellent housemate to our Glen Waverley household, and it is our loss to see you go.

Nonetheless, we are glad to have been your home this past season and we know you are on to bigger and greater things. Blessings to you and we hope our paths will cross again someday.

Au revoir!

Bewertet mit 5 von 5 Sternen

The landlord was amazing and the best…

The landlord was amazing and the best I’ve ever had and the house was always clean and the housemates were mint and all became friends

4. Februar 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Joseph,

Thank you for choosing to stay with us during your working holiday. We were sad to see you go, but life happens and we move with the ebbs and flows.

We are stoked to hear that the highlight of your stay, was the relationships that you built with the other residents. Glen Waverley is a clean house as well because everyone chips in to taking care of their home and taking pride in where they live.

We hope to see you back in Melbourne one day, as we would love to host you again.

All the best, Joseph!

Bewertet mit 5 von 5 Sternen

Great clean rooms and house

Great clean rooms and house. Close to shops and train station. Very easy move in and out process.

28. Jänner 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Luke!

Thank you for choosing to stay with us, and your compliments on your cleanliness and processes.

We trust you have an awesome next season in Melbourne.

Wishing you all the best! 😊

Bewertet mit 5 von 5 Sternen

Great stay

The room was clean, comfortable, and exactly as described. The host was friendly and responsive.
Highly recommend!

16. Jänner 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Marvin!

It was a pleasure to host you and Jutta these past few months whilst you enjoy your time in Melbourne.

We trust you have made new friends and connections, and soaked in our Melburnian culture.

Should you ever visit Melbourne again, we’d love to have you again! 😊

Auf Wiedersehen!

Bewertet mit 5 von 5 Sternen

ThinkCozy and team was super friendly…

ThinkCozy and team was super friendly right from the starting. The procedure to rent the room was super fast and smooth. The 9 months of stay that I had was very convenient. The house was well cleaned and maintained. Cleaners would come every once in a week. Gardener would come once in three weeks. All the amenities, consumables were provided by the team, so I had nothing to worry about that. Even the housemates that I've met so far were so friendly and supportive. The house duties were done nicely by the housemates without any problem. The rooms are spacious and are living up to the video shown by the ThinkCozy team. I would like to personally thank Andre, Michelle and the whole team for making my stay a memorable, cozy stay!!

9. Jänner 2025
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Kavisha!

Thank you for your generous review. We're so glad to have hosted you for almost a year, and we are happy to know that signing up was a fast and smooth process.

It is always our goal to provide a prompt and personal experience to everyone who stays with us, and making amenities and services easily available and accessible is our first priority.

We are also encouraged to know that the people whom you stayed with were great housemates to have. That is often the most important and underrated fact about co-living, and we are excited to know that we've nailed it right in this house. This is largely because of our stringent yet friendly resident selection process, to ensure we welcome like-minded friends into our households.

Thank you for also pointing out that our videos depict our rooms accurately, as this is how everyone who stays with us, books a room. And we take great detail, care and pride, in setting up our rooms, and ensuring what you see, is what you get!

All the best on your next season, Kavisha! Please know we'd love to have you back anytime you need a room again! 😍

From all of us here @ the ThinkCozy Team

Bewertet mit 5 von 5 Sternen
ThinkCozy-Logo

Antwort von ThinkCozy

Hi Haozhe,

Thank you for staying with us these past few months at our Brunswick location.

We are glad to know your experience has been 5-star for you! We wish you all the best in your next season.

谢谢!

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr