Quality of customer care on the decline. They do not read questions and comments, misunderstanding customer concerns. Confirmation of orders by email no longer exists. Tracking system is on the decli... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An order was placed by mistake so I emailed immediately after (within 5 minutes). I was contacted a few hours later saying that it couldn't be cancelled since it was already in process, but I could re... Mehr ansehen
Often books are sold as better than they actually are. This is common now with purchasing books on line where you can’t pick it up. Look at it smell it or in any way shape for verified that the sp... Mehr ansehen
I believe the ability to have the variety of books is stunning! They really surprised me with having four books on editorial cartoonist Mr. Vaughn Shoemaker. The most challenging part is they can pro... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Over 13 million titles available from the largest seller of used books. Cheap prices on high quality gently used books. Free shipping over $10.
Kontaktinformationen
Seattle, Vereinigte Staaten
- thriftbook.com
Keine Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
No Exchange or Refund policy Disappointed
I have purchased many book items from this business. My one major complaint is their lack of a return/exchange policy. They will only do it as a one time courtesy or if it’s their fault. I placed an order for 2 books I had previously purchased not realizing it. Reached out to customer service to ask if I could exchange them for other books. They responded they are not able to help, and see their return/exchange policy on their website. I was so disappointed by this and have wasted money. Now I will try and find a more customer friendly on-line thrift book store. Buyer beware and make sure you have the correct items because you can not return or exchange the item(s).
Know your book by title and author, then search …
I have already bought 5 books and now placed order for another 3 books. I know the title and author of the books I am looking for. I search and checked availability before I ordered. “Focus on Nursing Pharmacology, & Nursing Care Plans” were ordered and received as described. They have so far kept to their promise, and the prices are pocket friendly.
Never received my order
I ordered a book so I could study and…
I ordered a book so I could study and learn to decipher Egyptian hieroglyphs and I still haven’t received it. At this point I don’t know if I’ve ever received it. But what I do know is I’ll never order another one
Very frustrated
Very frustrated! Don't waste your money purchasing anything from ThriftBooks!! I purchased several books and each time my order was lost. It took several weeks longer than the expected delivery date! Also customer service ignored my emails!
Another bad faith transaction with Thrift Books.
On 7/4/22, I purchased a collectible hardcover book on line, from ThriftBooks, Ordinary Men, for $68.00 On 7/12, I received a near worthless, yellowed and stained paperback copy. I then checked the TB web site and confirmed that they continued to advertise a hardcover copy of Ordinary Men, in good condition now at $98.00, an almost 50% increase in price.
I contacted TB Customer Service and asked them to honor the original price of $68.00 price and was told no. I was offered a refund of $68.00. TF Customer Service since have not answered by subsequent requests.
A manager got involved after I left a negative review on TrustPilot and I ultimately purchased the hardcover version they had advertised for $98.00 minus a gift certificate from the manager. On 07/21/22, I received another worthless, heavily used paperback version of the book.
I ordered a 40.00 medical research…
I ordered a 40.00 medical research review on stem cell growth. I received "SUMMARY" of the Longevity Diet. 34 pages that said nothing. No diet, no stats, no findings os stem cell growth.
I have been very pleased with THRIFTBOOKS in the past. I was depending on the Longevity Diet to use to help grow and strengthen stem cells.
It was suggested I donate the book to my cancer library which is fine. I live on 980.00 a month so I can not waist money and pay doctors Co pays.
The reflection is not on THRIFTBOOKS. I take responsibility for not understanding my order.
My very first purchase with…
My very first purchase with thriftbook.com and the book came soiled, grease spots, warped cover, bent pages, and MOUSE TURDS between pages. Seriously. It went straight into the garbage. I will NEVER buy from them again. I am so insulted. Clearly, an employee at thriftbooks is a tRump supporter, but c'mon......
Great condition
Great condition! Great find! Fast shipping!
I've had nothing but good experiences…
I've had nothing but good experiences with my orders.
Great selections and prices
Great selections, awesome service and prices!! Once I place a order I receive my books in just a few days and my only problem is there are so many books to choose from I want them all!! Finding Thriftbooks was a blessing to me since I have health issues and shopping with them is great!!!!
I can get the used books I want cheap
I can get the used books I want cheap. Shipping prices are also great. Usually get books in 4 working days. I would recommend Thriftbooks to everyone!!
I love this app
I love this app! You have the opportunity to earn free books ($5 or less but still worth it) and the books you order are in great condition unless noted by the seller. I ordered three books for less than $20 that would have cost at least $80 or more at a major chain. I just wish they would take donations
Reasonably priced
The books are reasonably priced and in good condition. The seller let's you know if there is wear.
I received two of the books I had…
I received two of the books I had problems with. Still received the book Birthright by Nora Roberts without the dust cover but, did get the three fates with dust cover. Have not received Homeport by Nora Roberts with the dust cover. If I had a way to send the books back that do not have the dust covers (4 at this time) without a cost I would
Wrong book.
The right book on the invoice, wrong book in the mail.
Thrift Books
I bought the three Volume set of the Great Books Reading & Discussion Program - Complete Fifth Series (Fifth Series, Volumes 1, 2, & 3) from Amazon. The set was listed as Sold By: Thrift Books. The price was $33.98. I received only Volume 1 of the Fifth Series. After contacting both Amazon and Thrift Books, I still have not received any response from either. Thrift Books did send me back a goofy automated response indicating that I could not return the book. I immediately responded that I did not want to return Volume 1, I just want to get the Volume 2 and Volume 3, that they advertised and that I paid for. No response! Check the Amazon website to verify the EXACT description was for all three volumes of the Fifth Series, at a price of #33.98.
I sent for a copy of Little Women-used…
I sent for a copy of Little Women-used acceptable for 28$. When it came the first five pages fell out. No t acceptable. Very tacky!
Not Perfect - but just the BEST there is
Hours of my 80 years in life have been spent in brick and mortar book stores trying to find titles, and/or reasonable prices. They offered the ability to skim a book on random pages to see if I really wanted to purchase that book.
I started hunting through used brick and mortar used book stores in 1970. Again skimming the contents at random and checking a book's condition before purchase.
Along came Amazon with prices that put brick and mortar new book stores out of business. But used book stores flourished, some to the size of supermarkets. I could handle books to browse and buy at reasonable prices.
Abe books amalgamated book stores to get prices down - if you don't add shipping and tax. No browsing and seemingly offering slightly discounted retail new book prices.
I discovered Thrift Books six months ago. Prices amazed me, and they offered a choice of grades for book condition. For contents browsing I found generally reasonable descriptions of contents - not quite the sam as browsing with the book in hand - mostly accurate for plot and size..
I had not worked on my collection of Graphic Novels in some years. No super-heroes or pop comic books are collected or wanted. I look for serious material in certain styles of art aimed at mature and literate readers.
OK, time to try Thrift Books, their prices seemed affordable.
Thrift Books catalogue is immense. It took me several hours a day to go through all the Graphic Novel to find mature themes listings. These are unhappily not separated from pop comics listings. The lists do include out of stock titles of desirable books that enabled me to get on a waiting list for when they did come in. That feature works!
I put many items in my first cart -- generally choosing Good condition or better. When I actually ordered them I found that some were billed as free. Those were based on the number of books I ordered.
My first order arrived with every title I could afford from the Comics and Graphic Novels listings. There were three different shipments, no charge for shipping.
Checking the order I found that good and better conditions were a right choice. The acceptable condition I ordered is just that. These are obviously well read several times, still soundly bound, but with notes, possible stains, scraped covers and corner crimped pages. Some had library markings showing their discard date.
That first order also contained what I considered a mistake. I only ordered graphics from the proper sections of their catalog. One title was a written non-illustrated paperback supermarket edition.
When I called and explained the situation, the service person said they would call me back. To my delight, they did to let me know that it would be expensive to shipping it back so I should just keep it. (I later gave it to a friend who prefers words only.) I was credited for the price.
My next order was fine, and two orders since that with only good or better condition purchases (maybe $.50 per book difference) all have been better than most brick and mortar used book store offerings at higher prices.
I do miss being able to flip through random pages while browsing. I have only been disappointed when I order based only on a title and description of contents. Then, when the art is not what I would keep in my collection I can blame no one except myself. Since it is what I did order "blind" I have no gripe.
Orders arrive from wherever they ship in about 5 work days (at latest) from the on-line confirmation that the order is filled. That e-mail confirmation usually comes the day after my order is placed.
By using Thrift BooksI have saved hundreds of $$. I have satisfactorily increased my graphic novels collection with titles I could not find elsewhere.
Looking at other lists, I now have acquired some titles of non-fiction and novels I thought I could not afford at even brick and mortar used book stores prices.
Since I am 80-years old and have collected, bought, sold and read a lot of books, I have found few things to criticize about Thrift Books, and an awful lot to keep me as a regular customer.
Now if anyone can figure an on-line way to browse random pages .... I'm pretty sure Thrift Books will be among the first to adopt it.
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