Thriveworks Bewertungen 

372
•
TrustScore 3.5 von 5

3,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My psychiatrist is great, but thriveworks is just as money hungry as any other medical assistant program. They don’t care about helping you or making life easier. Just money. I hope our lives are wort... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I was hesitant about a therapist because just afraid to open up and I end up getting the best therapist I can never imagine her name is Brittney and she make me feel so welcome her or is so positive l... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Taking charge of your mental health is the bravest choice you can make. When I started this journey I needed support that truly understood healing is not a straight line. The experience here changed m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Sharon has been such a supportive and caring therapist. I truly appreciate how she listens to me without judgment and makes me feel comfortable sharing my thoughts and feelings. I never feel like I ha... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Psychiatrische Versorgung
  2. auch in
  3. Familienberater
  4. Paartherapeut
  5. Psychiater
  6. Psychotherapeut
  7. Rechtsberater

Vom Unternehmen geschrieben

At Thriveworks, you can get therapy online & in person. We offer individual therapy (for kids, teens, & adults), couples & marriage counseling, psychiatry by video in many states, and more—and we accept most insurances. Choose your ideal provider and start therapy within 3-5 days. Our licensed providers create personalized treatment plans for challenges like anxiety and depression. Our support team is available with extended hours to help book an appointment, or you can book online. Established in 2008, Thriveworks is a leading mental health provider working to make therapy better for everyone. We provide best-practice care & foster a supportive environment our clinicians can thrive in.


Kontaktinformationen

3,4

Akzeptabel

TrustScore 3.5 von 5

372 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 97 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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3,4

Alle Bewertungen

(372)

170 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Ashley has helped me so much

Ashley has helped me so much. She is very understanding and has guided me through some tough times. I had never been to therapy before and I felt very comfortable from day one

7. Oktober 2025
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Antwort von Thriveworks

Thank you so much Roy for taking the time to leave this awesome review. We’re thrilled to learn about your positive experience with your therapist!

Bewertet mit 5 von 5 Sternen

GOD IS GOOD!!

My experience with Thriveworks and my counselor was very helpful for me in regards to my stress and PTSD. THANK YOU 🙏

12. Oktober 2025
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Antwort von Thriveworks

Your feedback means the world to us—thank you! We’re so glad to hear you enjoyed our services and we’re here to support you every step of the way.

Bewertet mit 1 von 5 Sternen

Billing is not reliable

I am so happy I left Thriveworks when I did. There is some serious problems within billing. I left them last year when I got one bill for 5 different counsel settings. There were no charges on my account and no one had said anything about a balance that was due untill after months later that one bill showed up in my email for 5 different occasions. No one could explain why these charges came about because all the other charges were covered with insurance.
Anyway, I went ahead and paid with my credit card and decided to leave Thriveworks because of this.
Now, a year later I just received the same bill in my email telling me that it wasn't paid. I went to the BBB with this because I feel I need this on record showing my credit card payment for this bill. I would never recommend this company to anyone. Please make sure you keep a record of your payments if you're using this company.

8. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Thriveworks

Hello, we’re truly sorry to hear about your billing experience and we completely understand how frustrating this situation must have been. That’s not the level of clarity or support we aim to provide. We appreciate you bringing these concerns to our attention, as transparency and client trust are very important to us. We’d like to look into this further. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at success@thriveworks.com. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there.

Bewertet mit 5 von 5 Sternen

My counselor Missy has made this…

My counselor Missy has made this experience so rewarding & hopeful. She is absolutely awesome & a God send to me every week!

3. Oktober 2025
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Antwort von Thriveworks

Hi Vicki! We're so happy you had a great experience with our services. Your feedback is incredibly important, and we’re grateful for the trust you’ve placed in us.

Bewertet mit 5 von 5 Sternen

Cody is amazing

Cody is amazing. He puts in the time to give the best advice and work for his patients. He is also very knowledgeable.

5. Oktober 2025
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Antwort von Thriveworks

Hi Pablo- We’re thrilled to learn about your positive experience with your therapist, and look forward to continuing to support you!

Bewertet mit 1 von 5 Sternen

A Big disappointment


My initial experience with this company has been quite disappointing. During my therapy sessions, there are prolonged moments of silence that make me feel as though I’m the only one contributing to the conversation. While I appreciate the opportunity to express my feelings, I expected more engagement and feedback from my therapist.

There are times when I would really appreciate her input or questions to guide our discussion. After one session, she mentioned she would reach out to schedule the next appointment, but it’s now been almost two weeks without any follow-up.

Additionally, I received a bill for $400, of which my insurance covered $200. I still feel that even $200 is excessive, especially considering that I did most of the talking without receiving any feedback or advice on what I shared.

Furthermore, I had no choice but to pay this amount because I was required to provide my credit card information upfront. I called to express my concerns, but I have yet to hear back from them. They indicated they would investigate the charge, as I was never informed about the session cost beforehand or that my card would be charged without my consent notify me.

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Thriveworks

Hi Loan, We’re so sorry to hear about your experience- this is the exact opposite of what we want for anyone seeking care through Thriveworks. We completely understand how frustrating and disheartening this must have been, and we truly want to help make things right. To best support you and protect your privacy, we kindly ask that you reach out to us directly at success@thriveworks.com. Please include your name, phone number, and a description of the issue, and a member of our team will review your account and work with you to find a solution. Thank you for bringing this to our attention- we appreciate the opportunity to support you better moving forward.

Bewertet mit 5 von 5 Sternen

Love seeing Abel

Love seeing Abel. He's really helped us.

24. September 2025
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Antwort von Thriveworks

Hello - We are absolutely thrilled to hear about the positive experience you’ve had with your therapist! Thank you for taking the time to leave a review!

Bewertet mit 5 von 5 Sternen

Knowledge and honesty.

Dr. Brandi Banks is an amazing professional. I wish we had more like her.

1. Oktober 2025
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Antwort von Thriveworks

Thank you for your amazing review! We are glad to hear about your positive experience with your provider.

Bewertet mit 5 von 5 Sternen

Great therapist

I have a great therapist in Evelyn. She lets me talk and just get things off my chest and then gives me her thoughts which is appreciated.

1. Oktober 2025
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Antwort von Thriveworks

Thank you for sharing your experience- we look forward to continuing to support you!

Bewertet mit 5 von 5 Sternen

Alexis is so welcoming and she makes…

Alexis is so welcoming and she makes therapy easy and comfortable

1. Oktober 2025
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Antwort von Thriveworks

Hi there- It's fantastic to hear about your great experience with your therapist! Thank you for taking the time to leave a review!

Bewertet mit 1 von 5 Sternen

Unauthorized charge

Unauthorized charge, impossible to reschedule, made an appointment without my consent

1. Oktober 2025
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Antwort von Thriveworks

Hello- We are sorry to hear about your experience, we genuinely care about our clients' satisfaction, and we're eager to understand the situation better. To protect your privacy and assist you better, please email us directly at success@thriveworks.com with your name, phone number, and details of the issue. We appreciate the opportunity to address this further.

Bewertet mit 5 von 5 Sternen

I am very pleased with the support &…

I am very pleased with the support & respect received from Susan. She does not judge me but provides suggestions & information for me to put in action.

1. Oktober 2025
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Antwort von Thriveworks

Hi Judy! We really appreciate you taking a moment to share your thoughts with us. We're delighted that you had a positive experience with your therapist and we're here for you every step of the way.

Bewertet mit 1 von 5 Sternen

Please please do your homework before…

Please please do your homework before using this company. Just google lawsuits against them or look at how many people have filed complaints. They are SHADY. They ask for your card information “just in case of a no show” and then draft money out of your account without filing insurance. Do your homework. There are more honest options out there. Don’t trust this company.

7. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Thriveworks

Hello TaS, we are sorry to read your review! At Thriveworks, we aim to be transparent and supportive in every interaction, and it’s disheartening to know we may have fallen short. Your concerns are important to us and we'd like to learn more about what happened. To protect your privacy and assist you better, please email us directly at success@thriveworks.com with your name, phone number, and details of the issue. We’ll review your account and work on a solution together. We appreciate the chance to help.

Bewertet mit 1 von 5 Sternen

Out-of-Network Nightmare and Wasted $310

would give zero stars if that were an option. I sought care here because my previous psychiatrist left, and I needed continuity of treatment. I made an appointment even though it was out-of-network, expecting that I could eventually be matched with a provider in-network. After today’s visit, I feel completely dismissed and out $310 for what was essentially a waste of time.

The medication prescribed has left me numb with no appetite, and when I called to request another provider within my insurance network, I was told there are only two providers—neither of which are actually in-network. An hour for an initial psychiatric session is far too short, especially for someone with a complex history and significant challenges.

This experience feels exploitative, unprofessional, and careless toward patients’ well-being. I would not recommend this practice to anyone seeking help from this service.

25. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Thriveworks

Hello Travis, we're sorry to hear about your experience and the frustration you've faced. Your concerns are important to us, and it’s disheartening to know we may have fallen short. We understand how important it is to feel heard, supported, and matched with a provider who meets both your clinical and insurance needs and we're actively working to expand in-network options and improve transparency around costs and provider availability. If you're interested in sharing more about your experience, we kindly ask that you reach out to us directly at success@thriveworks.com. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into things further.

Bewertet mit 1 von 5 Sternen

I would give them a negative star…

I would give them a negative star review if I could!! Absolutely terrible business practices. They incorrectly overcharged me back in April. I finally got a check back in August, but it was $10 short. I've been on them for a month now for my $10. Yesterday I got an email that they have issued a new bill and are going to charge my card $100!!!!!!!!!!! I haven't been to a Thriveworks provider since April! My credit card won't allow me to dispute the charges, so apparently they just get to take my money whenever they feel like it!! Fraud and theft!

5. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Thriveworks

Hi Sabrina, this is the complete opposite of the experience we want anyone to have at Thriveworks! We take these kinds of claims seriously here, as we strive to offer the best care and want our clients to have a positive experience from start to finish. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at success@thriveworks.com. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

Bewertet mit 5 von 5 Sternen

Joel is awesome and has been helping me…

Joel is awesome and has been helping me navigate some difficult situations in my life. Thriveworks has good communication with plenty of reminders and updates for appointments.

26. August 2025
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Antwort von Thriveworks

Thank you so much Brian for taking the time to leave this awesome review. We’re thrilled to learn about your positive experience with your therapist!

Bewertet mit 1 von 5 Sternen

OVERALL RATING: SCAM

OVERALL RATING: by the end of my experience with thriveworks, or theive works, I just felt scammed.

I used thriveworks briefly and thriveworks assured me multiple times that my insurance fully covered the visits, this was after i gave them all the information, and they said they contacted my insurance. When my provider ended up switching practices, and I stopped using thriveworks, they slapped me with a $500 bill. And now theyre saying theyre going to sell the debt to a collection agency.

Not to mention, my first provider, was just talking off of a script. I'd talk for a little bit, I dont remember how long, I just remember the sessions being short, and then they'd never say much of importance, and then they'd just say the same meaningless thing at the end. The other end of the call might as well have been a recording.

If youre able, find a physical therapy office, most are willing to work with you and do telehealth, but thrive works isn't it. Thrive works will prey on you, lie to you so you sign up, then squeeze you dry. Find a real mental health service. Now i have to stress about this collections crap because of thriveworks lies.

9. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Thriveworks

Hi Talon, this is the complete opposite of the experience we want anyone to have at Thriveworks! We take these kinds of claims seriously here, as we strive to offer the best care and want our clients to have a positive experience from start to finish. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at success@thriveworks.com. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

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