I was thoroughly impressed with Michael going above and beyond to help me resolve the socket error issue we were experiencing with our FD150. He patiently walked me through step-by-step troubleshootin... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not... Mehr ansehen
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time fo... Mehr ansehen
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away.... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses. Powering Simple, Fast And Secure Transactions! A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge. In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
Kontaktinformationen
1081 Holland Drive, 33487, Boca Raton, Vereinigte Staaten
- 800-793-3250
- support@touchsuite.com
- touchsuite.com
4,4
Hervorragend
147 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Blanca P Saved The Day
Blanca P. was our customer specialist. She did an outstanding job salving all problems. Her patience and expertise made everything easy. She exhibited passion for her work, listening and caring for the customer.
6. September 2024
Bewertung ohne vorherige Einladung
Antwort von TouchSuite
Thank you for your great review! We are happy your problem was promptly solved and we appreciate your good review on our Customer Support Team!
The rep from TouchSuite stayed on the…
The rep from TouchSuite stayed on the phone with me until everything was resolved.
15. August 2024
Blanca was absolutely amazing
Blanca was absolutely amazing she actually resolved the issue that nobody else seemed to be able to resolve in such a timely fashion very professional very kind I would give her 10 Stars if possible
1. August 2024
Bewertung ohne vorherige Einladung
Tech Support…
Matt and Felix were persistent in resolving my issue.
They are professional and courteous!
29. Juli 2024
ENGLISH SPEEKING PERSON THAT YOU COULD…
ENGLISH SPEEKING PERSON THAT YOU COULD UNDERSTAND AND THAT ACTUALLY DID WHAT YOU WANTED DONE!!!!!!!
8. Juli 2024
Awesome experience!
Matt was super helpful and patient with me! He took the time to answer all my questions and waited while we tested the machine. Give Matt a raise!
8. Juli 2024
Very detailed and helpful
The communication was great. Everything was explained to us in great detail. Very Happy with our experience. Thank You!
2. Juli 2024
Matt was very easy to speak with and…
Matt was very easy to speak with and very clear on his instruction.
2. Juli 2024
Matthew was every bit helpful and…
Matthew was every bit helpful and prompt. It's nice to speak with someone who knows what they are doing! He was polite and knowledgable. It's just nice to speak to an individual that also speaks english and genuinly wants to help! I hope you all will keep this up as you have something many others don't and for this reason we will work together! The less BS, we are always good with. Thanks Matthew and Happy Birthday!
27. Juni 2024
The team is always around to help
The team is always around to help, no matter the issue!
17. Juni 2024
Felix was professional and knowledgeable
Felix was very helpful. His knowledge and professionalism was impressive. He spent a lot of time as our case is a difficult one.
14. Juni 2024
Worst possible experience ever
Worst possible experience ever, they withheld my money and ghosted me.
2. Juni 2024
Bewertung ohne vorherige Einladung
Very unprofessional
Very unprofessional. Communicating with their clients is terrible at best. They are holding over 120k from our company and refuse to release it.
11. Juni 2024
Bewertung ohne vorherige Einladung
very nice customer service
10. Juni 2024
Dominique is absolutely amazing
Dominique is absolutely amazing! She is super genuine and helpful!
6. Juni 2024
My experience with Dominique…
My experience with Dominique Jaggon-Morris was the best. She made feel like she has my back. She was very informative.
24. Mai 2024
Best support and tech team!
Matt Burns went above and beyond my expectations in all ends of the process! The whole support team is 5 star worthy and I’d always recommend touchsuite!
14. Mai 2024
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.