Offered £350 trade in, phone was immaculate and works perfectly. Took 5 days upon receipt of the phone and then re-valued to £150! Claimed battery was weak and SIM card issue despite no such issue... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really happy with the service! Had my phone repaired and the whole experience was excellent. Friendly, helpful staff and great customer service throughout. Would definitely recommend. Thank you for su... Mehr ansehen
Had a great experience here with a trade in. Was very well looked after & the after care was superb too. Would definitely recommend.
Managed to lose all my apps and thought my phone was done for. Adam came recommended and did an instant fix. Full functionality restored. Great service.
Unternehmensdetails
- Handy-Recycling und Entsperrservice
- auch in
- Geschäft für Mobiltelefonzubehör
- Reparaturladen für Mobiltelefone
Vom Unternehmen geschrieben
We are a UK based mobile phone recycling company. We cater for one off and for regular recyclers. In a world of tech it is essential we recycle our old, new, broken, unwanted tech to keep the world a healthier place. We recycle most brands, Apple iPhone, Samsung, Google, Huawei & many more.
Kontaktinformationen
UNIT 7A FIVE RISE SHOPPING CENTRE, MAIN STREET, BD16 1GL, Bingley, Vereinigtes Königreich
- 03316304158
- info@tradeyourphone.co.uk
- tradeyourphone.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 0 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Awful
I was offered £156 for my phone. I had said that it was working but had a cracked screen
I was then emailed and told it was unrepairable - even though I had a quote of £250 to repair the screen by a local company!
All the photos of my phone backed this up showing the damage and that it was fully working
I was sent £60 - less than half of what I had been offered
Do not touch with a barge pole
Prices too good to be true
Prices too good to be true. They will offer the best price and then drag you down once they have done their assessment. Go elsewhere.
Very helpful & a very nice fella
Service is brilliant recommended
Service is brilliant recommended
AVOID
AVOID. They claim they are unable to get into the phone. Requested they send it back. Two months on still no phone or money. Reported to Trading Standards and West Yorkshire police to investigate as online fraud.
Avoid avoid avoid
Avoid avoid avoid
Communications take weeks and they they low ball you - 75% less that the price offered. Scammers
Do not ever use this company
Do not ever use this.
It took them 3 weeks before they value my phone and then i received an email about re valued to lower price after a few weeks because they apparently found that the phone has some scratch. This is due to them handling my phone. It says that they pay quick!! oh NO!!! THATS A BIG LIE!!!! I sent my phone on 19th of september, the confirmation email i received about sending my proof of identity on 23rd of September. Then suddenly a revalued email on the 9th of october???????
Sold a galaxy tab s10 ultra purchased 6…
Sold a galaxy tab s10 ultra purchased 6 months ago. As others have noted it got devalued after initial quote due to decreasing battery power. The device was almost new. I'd avoid this company, I've sold through others who seem more fair and honest.
Too long
Took two weeks and three phone calls to heg this sorted. The watch went to them
In immaculate condition. But because it didn’t have a strap they knocked over £40 off the price when you can buy a strap for £ 20. Had to ring and get the price of £240 agreed after the initial price of £274. The emails and comms were very slow. Wouldnt use these again
Hooked then low balled
I thought I'd give them a go as they came out top on the comparison sites. A 6 year iPhone SE was valued at £27 but once assessed they thought the battery life wasn't good enough (it was in daily use and battery was acceptable). They wiped almost half the value and came back with a £15 offer. Reading the other reviews can only assume you're phone has to be new and perfect to get there first offer. Shop around if you have something of value.
Wouldn’t use again or recommend
I went with Trade Your Phone over another provider because they didn’t openly pre-require battery life conditions compared to other providers. Mine was 80%. When I sent it they then used this to reduce the cost along with “scuffs” - it really was in perfect condition. I was offered £110 instead of £198 for my iPhone 14 (128gb). I wouldn’t use them again as I think they are just saying scuffs to everyone to barter down. If sat on my coffee table for over a year waiting to get sold so didn’t have it in me to faff but I would avoid them in the future.
Brilliant service can't have been more…
Brilliant service can't have been more happier young lad helped me a lot 10/10 would definitely trade in again
Do not use this company
Do not use this company! I decided to try and sell my phone with this company as they offered the highest trade in price. After inspection they stated my phone was dents and scratches on it and sent me a low ball offer of over £120 less than they originally offered. The phone was in near mint condition so had it returned which came at a cost to me. The phone also came back without the case I sent it in with.
sent my mobile phone off to them and they refusing to return it.
sent my mobile phone off to them, quote was £310.
They offered £210.
I reffused the offerand now they are refusing to return my device.
Return fee is £10.
I have emailed them 6 times now asking for the method of paying this £10 return fee.
They just ignore every email i have sent.
So basically they trying to keep my device.
Absoloute bunch of COWBOYS!
Be aware of this buyer and for you own piece of mind dont trust this company. You will never get your device.
Go to mazuma mobile.They are a genuine company.
Im now going to Block this device!!!
Wouldn’t recommend
Wouldn’t recommend. Knocked down the price offered for frivolous reasons without providing any evidence. Be warned they will also ask for proof of ID and purchase.
Great advice and service
Great advice and service. Would recommend
RIP off… offer a great price then revalue the phone for much less
I chose this company from a comparison website as they offered the most for my phone. That was the first mistake. They had the phone for nearly two weeks, with hardly any communication; I was constantly chasing for updates. Then the sting, they devalued the phone by £120 because of scratches to the case and screen. The phone I sent had never been out of a case or screen protector, and was pristine. I ended up accepting their offer because they simply wore me down. It was £10 to return my phone and then repeat the process with another company. I will not make this mistake again, and go with a company that I’ve used previously. They’d offered £50 less, but I would have ended up with more cash.
Fantastic service
Fantastic service. Polite and helpful staff. Reasonably priced too.
As always very helpful stay been using…
As always very helpful stay been using them for a while.
Would recommend.
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