Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Mehr ansehen
I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Mehr ansehen
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktinformationen
Vereinigtes Königreich
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Absolutely terrible
Absolutely terrible, called as need specific requirements for special needs son for a low level room. Once paid for, doubled checked this had been organised, told it was. Emailed hotel and told lowest room for this room was a 5th floor. Hours of phone calls and to be told managers do not work weekends and still no answers. Takes hours to get through, do not use for advice absolutely terrible
Excellent Customer Service
After having issues trying to book a holiday on the website we rang Travel solutions network and Valerie was able to sort out the booking for us. In just over 10mins everything was booked and paid for with confirmation emailed received. Excellent customer service.
Valerie Burton was the agent who went…
Valerie Burton was the agent who went above and beyond to help me book my easyjet holiday
We had been up all night encountering problems but she sorted the whole package in minutes. Thank you Valerie
I would highly recommend you. You are an asset to your company.
Valerie helped us a book a holiday…
Valerie helped us a book a holiday after the website had accepted a booking then told us the holiday wasn't available. She spent a long time looking at the various options for us before we found the holiday we were looking. Very friendly and patient manner. thankyou.
After being so overwhelmed with trying…
After being so overwhelmed with trying to book a family of 6 a familymoon after our wedding, ruby went above and beyond to assist us. I couldn't fault it atall. So grateful that she got us the best deal and was an absolute god send thank you ruby
Seamless experience
Seamless experience. Valerie Burton was very helpful in making our booking go very smoothly. This is now the second time this year I have booked this ways for an Easy Jet holiday which we found the best way for us to go on holiday with them.
Honeymoon Happiness
After having to abort our original honeymoon plans, Valerie made the whole experience of arranging a new easyJet package holiday a real breeze. From start to finish she was an utter joy to chat with, and she calmed all our anxieties. If I could allocate her six stars I would happily do so! Superb service, a real credit to her company and a joy for all easyJet customers.
Valerie who sorted our holiday was…
Valerie who sorted our holiday was excellent /polite and very helpful would recommend using you again
Excellent experience
Excellent experience! Valerie was extremely professional and efficient. Would highly recommend
Booked our next years holiday with Val…
Booked our next years holiday with Val and I must say she is amazing talked us through everything and what she could offer us. Second time booking with her and will continue too. Booked Benidorm with her came back June and couldn’t fault it like I said amazing
Easy peasy jet
Easy to get through and once we had, Valerie (Burton) was very pleasant, friendly and efficient
Valerie helped us book our holiday
Valerie helped us book our holiday, which was showing as sold out on the easyJet website. She was incredibly helpful and patient, taking the time to talk us through all the available options. We really appreciated her help!
Professionalism
Adam was extremely helpful, professional and diligent in finding the holiday that met my very specific requirements. Thanks.
Absolutely brilliant service 👏 Adam…
Absolutely brilliant service 👏 Adam was so helpful and full of knowledge. Happy with my experience. Great customer service
Excellent service, fast and straight forward!
Adam H. was a star! I was about to pay for our holiday online and the price jumped up. That’s when I called and he helped me secure the price I originally saw. Straight forward, no hassle, answered all my questions, will definitely recommend and use again for future bookings. Thank you!
After experiencing issues with booking…
After experiencing issues with booking online Adam Hallsworth came to our rescue like our personal angel and got the job done for us taking time, and effort to rectify the issue we faced. He was so patient and an amazing positive and calming manner throughout. We really appreciate all your help you are an absolute star! We can’t wait to go on our trip so we thank you for making it happen!
Adam was extremely helpful and polite
Easy, friendly service and quick to book
Friendly, helpful advice from Adam- great to speak to a 'real' person with character and who obviously is passionate about what he does
Angela from Travel Solutions was super…
Angela from Travel Solutions was super helpful and very pleasant to deal with. Thank you so much for making the whole process so easy.
Needed to book next year's family…
Needed to book next year's family holiday. So I immediately got in touch with Valerie Burton. She arranged this year's large family holiday. Valerie takes all the worry away and deals with everything. Cannot praise her enough. Very patient with all of my questions. She is the best.
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