Excellent customer service! Jacqui went above and beyond to help us get our holiday booked! She was so pleasant, helpful and clear; she explained exactly what was going on at each stage of the process... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Daniel was excellent resolving an online issue we had while booking on the EasyJet website. We thought we'd lost the holiday but Daniel resolved all issues late into the evening and early the morning.... Mehr ansehen
I booked a package holiday with EasyJet however my flights didn’t go through properly although payment on my credit card went through. Nick Davies at Travel solutions sorted everything out for us pr... Mehr ansehen
3rd year in a row booking an EasyJet holiday with this company. All I can say is the staff are absolutely outstanding. A customer service department that actually delivers customer service. Called the... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outsourcing but not offshoring solutions for the travel Industry. Unrivalled experience in successfully providing contact centre sales and services to reputable travel businesses, from large tour operators, OTA’s, Hotels and Tourist Boards to small ‘new to travel’ brands. Our agile solutions will allow you to enter new markets, drive new business or simply give you the flexibility to scale efficiently and adjust your cost structure. TSN provide experience and expertise in any area and level of support you may require.
Kontaktinformationen
Vereinigtes Königreich
- 0161 388 5227
- info@travelsolutionsnetwork.co.uk
- travelsolutionsnetwork.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Angela has been absolutely brilliant…
Angela has been absolutely brilliant helping to book our holiday! We had trouble getting the rooms we wanted online, Angela sorted the problem straight away, called back when promised, everything was smooth and seamless. The customer service received from Angela has been second to none. Thank you again, I really appreciate you!
Valerie Burton was an absolute dream…
Valerie Burton was an absolute dream to deal with! She just helped me secure a 7-night all-inclusive holiday for my family of 7. Organising for a group this size can be, and is normally overwhelming! But Valerie took all the pressure off. We are counting down the days until we go away. I highly recommend her to anyone looking to plan their next holiday.
Dan
Great service from Valerie
Great service from Valerie! Helpful and efficient advice when booking our family holiday.
Christine - what a star!
Christine - what a star!
Having set our hearts on a particular hotel in Rome but finding no available dates on line, she sorted the issue out and dealt with everything over the phone. Super friendly and professional.
Valerie Burton lovely
Valerie Burton lovely speaking with, very helpful, booked our 2027 summer holiday with
Nick was incredible at sorting out the…
Nick was incredible at sorting out the booking process - had some issues with easyJet online booking system and Nick was thorough, helpful and patient throughout the whole process. Thanks Nick!
Booked a holiday with easyJet over the…
Booked a holiday with easyJet over the phone. What I didn't know is that easyJet use this company for over the phone booking
Absolute nightmare to deal with because once they take the deposit you can't get in touch with them. They never answer the phone and only open 9-4
Balance is now due however the link doesn't work and they ask for Bank transfer payment to an account with a different name. (That's not happening)
They don't reply to emails either.
easyJet said they can't help and don't want to know (even though it's meant to be an easyJet package holiday)
Shambles
Excellent customer service
I booked my forthcoming trip to Krakow via a representative called Michelle at Travel Network Solutions a few evenings ago.
What an absolute pleasure it was dealing with her, Michelle went out of her way to assist and clarify everything, her customer service was outstanding ..Thank you so much Michelle
Very helpful agent
I had a lot of help booking my holiday from a lovely agent called Vicki .
She was incredibly helpful and friendly and patient with me when I was a bit dithery. !!!
Thank you to Valerie Burton
Thank you to Valerie Burton for making my experience of booking my holiday so easy. A very friendly competent lady who couldn’t have done more to help me
Excellent service from Daniel tonight
Excellent service from Daniel tonight! Extremely helpful and handled my query & my booking very professionally.
So glad I rang and I won’t hesitate to contact again if I have another problem.
Great customer service
Great customer service, Valerie was amazing and stayed behind to assist me with my booking
Saint Angela
I've booked before with this firm through Angela who is a star she certainly lit up our holiday with a great recommendation Angela really knows her job she puts you at ease and we're always confident that she will find us the best deals My partner and I call her Saint Angela she really looks after us.
Thanks again Angela your a star
Ian Macdonald
Angela was brilliant
Angela was brilliant, she made my booking simple, very professional and so helpful.
Thank you Angela
Outstanding
Angela white was so helpful in booking our holiday … put my mind at rest 🙏🏽
Excellent Customer Service
The time & effort Valerie Burton put into helping find our facility holiday was amazing. We had some quite specific requirements for our party of 15. 10 adults & 5 children. There was lots of backwards and forwards until valerie found our holiday. She went above & beyond communicating with us every step of the way. Well done Valerie.
Valerie was extremely helpful
Valerie was extremely helpful, nothing was too much trouble, she even gave me time to gather further information from my family and suggested I call her back when ready, no pressure.
I rang Valerie back and she went way past her working hours without making me feel pressured to hurry. Valerie has excellent communication skills, she was extremely efficient in organising wheelchair assistance for myself, which I couldn’t do on the computer. It was a huge relief to have this booking facility rather than a computer, as I had so many questions. I will definitely book again and hope I have Valerie’s support again. Nothing was too much bother, such a friendly person and I thank her.
Valerie was extremely helpful
Valerie was extremely helpful. Rang me back at the agreed time excellent communication skills . Very efficient organising wheelchair assistance ,which I couldn’t do on the computer. It was a huge relief to have this booking facility rather than a computer . I will definitely book again and hope I have such a friendly member of staff
Helpful
Hi The personal help Valerie showed me when booking a holiday for 9 was outstanding
Valerie made everything so simple and…
Valerie made everything so simple and explained in depth the problem I was having booking online. Would have no hesitation in booking with her again. Thanks for all your help.👍
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