trentbarton land Bewertungen 

Good Afternoon,

Posh Eric had the most amazing customer service. He invited my team on board as if it was a five star service on a yacht. He had inscribe manners and ensured we got off at our correct stop.

Kind Regards,

Jasmine Petch

Constantly late. The website is terrible, tracking times are never correct and the drivers are all miserable 👍

This bus company like to blow their own trumpet about being good, yet I see that most reviews rate them as bad. I used them for the first time on Saturday and I agree with the reviewers not them, who on their buses post that they are a "friendly and passionate team & the best on the road". They definitely are not for dog owners who they rip off by charging 80p per dog to travel. I had to pay £1.60 for my two small dogs, because the driver said they might do a mess, despite me assuring him they wouldn't because they were house trained. Do they charge drunks who are more likely to do make a mess and it is lot harder to clean up vomit? No they don't. I have never paid such a high fare for my dogs to travel on a bus. In fact the only time I have ever had to pay was on Norfolk buses, who charge 50p per dog or £1 per day. Nottingham City Transport buses do not charge for dogs and I only had to use the Rainbow One bus was because the Nottingham City bus broke down. When I got off the bus I told the driver "no mess" and he smiled, but no refund. £1.60 is a lot for a pensioner.

Ive been waiting at a single stop in which all three buses go past for around an hour now. Not a single bus has passed me and when i check the tracking apps they just give a estamated time instead of giving live data(fyi the buses supposedly arrive every 10 minutes).

There was a drunk man on the 3a to mansfield threatening myself my friend and 2 other people aboard. Horrible trip

If i could give 0 stars i would the buses are always late some bus drivers don’t pay attention to when someone hits the stop button probably the worst bus company in nottingham and although they already don’t have a good reputation they don’t do anything to try and fix it

My15 route- buses frequently don’t show up or show up 20 minutes late along with the next service during peak 5pm hour, i understand traffic changes but no other service does this at 5pm when people need to get home, ridiculous prices for the unreliable service. Considering buses are full of vulnerable people such as elderly , pregnant and disabled people, it is not acceptable, especially on cold rainy days, the council should step in to force Trent Barton to change , many bad reviews but never any changes , only price increases.

Aren’t the buses supposed to come roughly every 10 minutes, not wait 30 minutes and then send them all out at once?

I wouldn't normally leave a review for a company like this, but this has gotten far beyond ridiculous.

The bus didn't attempt to stop at my stop after being flagged down.
(H1 leaving 9.30am from TRENTBARTON garage, 10th May 2026) This is far from fair; I have now missed the next buses and trains to my destination.

On top of this, the rudeness of the driver (about 20% of the time) makes the journeys uncomfortable, to say the least.
I don't care about lateness that's just the local traffic.

Swift buses - dont turn up. Unreliable most of the time. App us useless as well. I've wasted an hour waiting today.

It’s ALWAYS running late

alot of drivers are rude. ive experience a lot of drivers being rude but only one lady was nice and very accommodating. i don't like how this business just put whoever without assessing how drivers react/act to their passengers. I experience this today but also on other days that the driver didn't see my hand stopping for the bus and plus they're obliged to stop when theres someone at the bus stop. he said some foul words to me then sped up after i paid for the bus. i almost slip. im paying for your services and everyone does so shouldn't this business also focus on the drivers attitude and how they act to their passengers. some of them are getting payed just to be disrespectful in their work

Live bus tracker is wildly inaccurate.

Said 10 minutes, bus drove past me after 5. Really poor when it's their own service that they run and it's "live". Further to this, they won't accept my card for some reason to tap on even though there is money on there and it works elsewhere.

Love Trent Barton best bus company in the UK

Can't even keep their buses on time constantly cancelled and broken trentbarton are crap

Just a shout out for the lady who was trying to please some impatient traveler's tonight was doing her best to explain that the delay was caused by a collision at wheat croft island,they stopped moaning when we're givern free tickets to travel, for me she did an amazing job 10 out of 10 well done

How can you forget the bus people take to the remote town of Alferton, where they walk from work?

These are so unreliable waited for a bus yesterday put my hand out and it went straight passed me so rude waited 25 mins for it

I'm not sure what has happened to the Allestree service. The drivers used to be lovely but I'm afraid a lot (not all) of the current drivers are not very good. The service is meant to be every 10 mins but it fails to deliver. The buses are uncomfortable and I do not understand why they seem to treat the roads as a race track. They now race down Askerfield Avenue - often on the wrong side of the road because of parked cars - and then have to brake hard when they reach the island. I'm curious as to who is paying for this service,. The buses are often driving around empty so it is clearly not a commercial operation. Whoever is subsidising this service is wasting tax payers' money.

Bus from nottingham vic centre due to leave at 1.40pm was over 30mins late