Trinity Meds Bewertungen 

Worst company I have ever dealt with and I ran customer service centers. They promise that you will hear from someone in 24 hours and it has been two weeks and still nothing. They take your money UP FRONT and there are NO refunds. The same person answers the phone when you escalate complaints and says they have no names or numbers to escalate to. Not sure what happened to this company, but STEER CLEAR or you will regret it.

So far, not a horrible experience but I'm at the beginning of my journey. I got the Compounded Semaglutide 6 month deal and it took 6 days to process and get my order to me. I just received today and will take my first dose tomorrow morning. The only thing I'm concerned about is the app I have provides no instructions or ongoing support options, just when I was approved, when I will be charged next ( Jan 2027) and to email with questions. I went through Hers a year ago and they had a supportive app that went over dosing, proper care and technique, FAQs, and videos and other helpful resources to help guide us through each stage with an option to chat with a physician as needed. So, again, a little skeptical of the lack of support. We shall see.

They gave me a customer service line that was inactive. Scheduling doesn't work. Emails & text messages apparently go in to a void but they sure will send you automated emails on a regular basis.

They won't refund anything...

All the stuff that should be easy hasn't worked out at all. To say they don't inspire confidence is an understatement.

I don’t understand the negative reviews. I have never had a problem at all.

I ordered twice with this company but I may switch companies after this month. I’ve lost 10lbs last month with this company. I reordered on 08/11/26 and my order was sent to the pharmacy on 08/12 and arrived 08/13. However, my first time ordering it took exactly one week for my meds to arrive. This time I asked for them to expedite it because I’m in between doses and they did just that. I do believe it’s a pharmacy issue as far as delays. But the medication itself IS INDEED EFFECTIVE, I lost 10lbs

Absolutely horrific experience! Run from Trinity Meds do not purchase from them they are a scam!
Promised to deliver within 2 to 3 days. Calls emails and customer portal responses were ignored completely. Promises of returning a phone call within 24 to 48 hours ignored! Two weeks later I still haven’t received my product

Ordered my medication over 2 weeks ago. I've already been double billed (which they refuse to refund), I keep getting a text message from the company claiming that my prescription is being held up at the pharmacy with no information available as to when it may be filled or shipped. Customer service is an out of country call center where no one has any power to do anything whatsoever to resolve your issue and once their Dr writes Dr approval goes through for your medication you are no longer eligible for refund. I'm actually shocked that this is a US based company.

Do not give these people your money. Do not. There are plenty of other companies to go through. I was skeptical they were as bad as other people were stating (people love to leave bad reviews) but they're worse. I was immediately charged the full price of my medication before I ever "ordered" it there is no confirmation after getting approved for it. After 2 weeks of zero communication/ updates I tried cancelling. They said they couldn't cancel because it was already with the pharmacy. I was messaging them every other day to cancel and refund me and they refuse. After a full MONTH of waiting they give me half my money back, but still would not cancel. They shipped it to me and it was warm when it got here and ruined which I almost feel was on purpose. They promised they'd cancel everything going forward and then only a week after getting my unusable medicine they charge me again which was never authorized and I'm going to have to change my card number to stop them. Absolutely ridiculous. Worst customer service of my life.

This company is the biggest scam ever.

I decided to do business with them because of my mom. She received her medication within a week, but me? Ha! What a joke.

I was approved fairly quickly, but every single day I would get an email stating that there is a delay at the pharmacy. I contacted support to cancel because they charged the card on file and I was able to get medication from a different company quicker. The catch? Trinity meds will not give you a full refund, only HALF. I did not submit their form. I asked via email why the refund would only be half. No reply.

Then the morning of 8/08/26 I get an email stating that they processed my cancellation without my confirmation and I would only get $288 back when they charged $432. There reason is because "a full refund is not possible as the medication for this month has already been dispatched to the pharmacy."

If it has been dispatched then it should have been delivered. I will be disputing this charge with the bank since this company wants to play games.

If I could give them a zero I would. When I went to process payment their app said my payment didn’t go through. I was using Afterpay & they said I had exceeded my limit so they had upped the payment amount from $86.15 to $152.61. Both payments went through but when I completed the second attempt their app said payment couldn’t be confirmed to contact support which I have done multiple times. Now they are sending me links to set up payment saying their system can’t confirm my payment. I’ve sent them screenshots from my bank account & Afterpay for the two charges & no one is doing anything. My trinty account even has approval for two orders. Run from this company. Someone needs to shut them down. Beyond shady.
Since they’ve added a reply pretending to care, I feel that I need to add that I have made multiple attempts to try to get these crooks to fix the fact that they double charged me & refuse to admit that they even have it. They continue to send requests asking for more. They even told me I should have my bank fix the problem their system created. Don’t believe that response they replied with here.Do your own research. They have even been under investigation with the FDA. They’ve been made to remove fake positive reviews. The only reason they have even a 2 on here is because you can’t give them a zero. Look them up. They have nearly 50 unanswered bbb complaints. The list of shady from this unethical company goes on & on

Absolutely awful! When I initially signed up everything was swift. The next Communications I received that started beyond the 72 hours that allow you to cancel, all kept saying we apologize for the delay. We apologize for the delay. We apologize for the processing delay. I called and asked for a refund. I was told that they would go ahead and process it and I should be receiving a tracking number within 48 hours at the latest. I sent an email to cancel because I did not receive that tracking number. I called in to speak with someone. I asked his people the supervisor they said there wasn't one. I then asked to see if there was a corporate phone number or an address that I could have. The representative on the phone said she had no idea where that was what it was and could not provide it. Do not spend your money! I'm reporting them to the Attorney General's office for fraud

I signed up with Trinity on 8/2 and my appointment was scheduled for 8/4/26 at 8:15. Healthcare personnel did not call until after 9:00 and missed the call because I was at work by this time. I contacted them and spoke with 4 people to reschedule appointment which I did not miss and they kept saying it was going to be 8/11 before I could be seen. I was not happy so they escalated my case and told me i'd hear something between 24-49 hrs. I kept getting AI calls telling me I missed my appt and to reschedule. Waited to next day to call them and was told a doctor would call between 10-11 and they never did. I spoke with customer service 6 times that afternoon and they could not find my account Called again on 8/6 and they found my account and was told it would be after 8/14 to be talk with provider and another week to get
my meds. I told them I wanted to cancel plan and he placed me on hold and then told
me a nurse would call me in an hour and they never did. I finally called back and cancelled. I would not recommend his company to anyone

I had a problem with my delivery because I was on vacation and the delivery was missed because UPS dropped off on the wrong address.
I contacted Trinity and after an investigation was completed wish was not their fault they reorder and I received today! I really appreciate all company that took the next step to help me! We don't really find too many companies doing that!!
I big thanks to the staff!!

Steer clear of this 'provider'. I use the term lightly because much of the communication reeks of AI (legitimately have doubts about the medical professionals attaching their names to correspondence).

The price is right, which is how they rope you in, but then communication is awful. You can just forget about trying to cancel when you are unhappy with how they operate! Apparently upon asking to cancel, my account is "untraceable"... Absolutely proposterous!

Ordered my medication, they charged my credit card immediately once I was "approved" I received the same text messages for several days about my medication was being processed but there was a delay in shipment, it has been weeks since they charged my card and I still have no medication and they do not answer any emails I have sent. I am going to dispute the charge on my credit card and hope for a refund. Should have known this was too good to be true!

I ordered a 3 month supply from Trinity Meds and only received one vial and the wrong dose. I was at 7.5 on my dosage and Trinity was aware and I was sent one month vial of 4.5, I have contacted them and they state I will be reevaluated monthly before the next 2 are sent. It is not written anywhere on their site about getting it monthly. This is not good customer service, very disappointed.

Labeling is confusing and personalized information is missing. The website is less than helpful but so far the meds themselves are fine.

I wish I could give them a zero. They sent email telling ne the dosage I would be on without reading my form I filled out. Started me back like I had never been on it. I explained to them on 7/26 it was wrong, and to refund my money. They emailed back stating they would. They didn’t, and sent the wrong meds 5 days later and didn’t refund me. I have reached out repeatedly to get something done. I get a “sorry” we can’t refund after it has shipped. Terrible, unethical company. Please use someone else.

Terrible company. They are scamming ppl. I tried contacting customer service because I was unable to login and they did not send a reset password link. I was on the phone with a “customer service representative” they were unable to find my account but tried charging my card the same day. They put me on hold then transferred me to a completely different glp-1 company called FRIDAYS.

I got mine 10 days after I ordered which is a little longer than other companies. But they responded to my inquiry asking about delivery within 12hrs. It arrived cold and they packaged it really well to survive the 3 days it took in shipment. I did have my daughter run to the house and put in fridge because I was at work when it was delivered. So far so good. It is very red tho (thats the vit b)