Trinity Meds Bewertungen 

I had an extremely disappointing experience with Trinity Meds. I requested to cancel my order almost immediately after placing it. I didn’t just contact them once—I sent multiple emails and made multiple phone calls to make sure the order was canceled before it was processed.

Despite all of those efforts, my card was still charged.

I have now received an email from Trinity Meds confirming that the pharmacy successfully canceled my order, yet they are still saying they have to “review” whether I will receive a refund. If the order was canceled, I don’t understand why I’m having to fight to get my money back.

The lack of communication and the way this situation has been handled has been incredibly frustrating. Customers should not have to repeatedly request a cancellation, receive confirmation that the order was canceled, and then still worry about whether they’ll get their money back.

I cannot recommend this company based on my experience.

Scam company. Its been 2 weeks now with no movement on my order. I was told that since its in process they are not able to issue a refund.

Stay away.

DO NOT ORDER FROM TRINITY MEDS. I canceled on July 11th and they shipped anyway on July 20th. Shady business. After researching this company, FDA Warnings: The FDA cited the company for making false or misleading claims and implying that their compounded GLP-1 products are FDA-approved.

if i could give zero, i would.
this provider quickly approved my order on july 5th. we are now july 26th and still no medication received. they keep saying they already escalated. mind you i contacted them about a week after july 5th assuring me the order is processed accordingly. its been 3 weeks and they keep saying its escalated. what kind of escalation is 3 weeks and still no meds. no phone number nothing and they even have the audicity to respond that processing is by business days! and that thempublished processing time of 1-3 days could be several days… wow! 21 days thats 15 business days and they still feel they are providing customer service. run away they are bogus!

ALERT!!!
Very deceptive service. I cancelled my order and service immediately after the approved my service with an ill conceived treatment plan.
One week later they said shipment was moving forward. I was out of town and the shipment must be refrigerated.
Makes me wonder what is actually in the viles that they expect people to inject into your body.
EXTREMELY DANGEROUS

Dr John Mengelberg

I ordered about 10 days ago. It took them 5 days to finally approve and I have not received tracking information yet. The reason this is disappointing is because they advertise way differently. Also, charged me before anyone even looked at my record. They say they will refund if you are not approved for the medication. Why not just wait to charge? To the person who said they even had you send a picture of yourself to make sure your not under weight...how do they know it is really you? They don't ask for a picture ID. If they truly did ask that, I have even lower trust with this company.

This company is a SCAM! I placed a order and by the next day i was approved without speaking to any type of doctor to consultant the prescription they was giving me and why. But of course they charged my card and took my money. I reached out a week later about the delay and to speak with someone about the prescription they wanted to prescribe to me. I was informed by my doctor that those combinations with B12 & B6 are not safe and told me not to take it and to see if they can change it. I explained to her I was waiting to hear something back from the company but never did. Now it being 3 weeks later I still haven't gotten a honest answer to why they haven't heard back from the pharmacy (casa pharmacy) by now but they was still waiting for a cancelation response. I called the pharmacy myself and they told me that Trinity meds NEVER tried to contact them about any type of cancelation. Someone is lying and I put my money on Trinity meds. When I called Trinity meds and spoke with a representative there she got mad at me and told me I was trying to get money back and that wasnt fair to the company. And as I explained to her i haven't heard from any doctor nor have i received any product, so YES i want a refund. Then she rudely hung up on me after i was supposed to be transferred to the supervisor. This place is a complete joke! My order was placed on July 10th and today is July 24rd. They just want to take your money. They lied about communication and they do not stand by their guarantee policy. SCAM SCAM SCAM!!! I have to reach put to my CC company now to try to dispute it. This is crazy and ridiculous!!!

This is the worst company to ever work with Buyer beware these guys read from a script. I called within 12hrs of placing the order I was with another provider and was going to switch for the savings but I still had a couple of months left to finish the program. I called to cancel within 12hrs and was told they could not cancel the order due to the fact it was already at the pharmacy. going back and fourth for days I even called the pharmacy directly after getting the script ID. They said they had not made the meds yet and that they still had time to cancel but Trinity had to be the ones to cancel it. I called again and got the same run around someone reading from a script telling me that there terms did not allow to cancel. THIS IS NOT A GOOD PROVIDER!!! Do your research before dealing with these guys. They run a bad business!! If I could give them less that a 1 star I would!!!!

This Company is not reliable at all, misleading the process, l have signed up on 7-20-2026, did not take them 5 days to take the money, As of today 7-24-2026, have not received my products, email the company several times in the past 4 days now, all l get is how sorry they are for misleading, hate to say this but will never in the million years l will go with this company or recommand anyone, l have request to refund my full payment back still no responses back yet

I placed my first order and it took them two weeks for them to ship my meds. They shipped from the pharmacy on 7.18.26 and were supposed to be delivered overnight. I received them on 7.21.26 and the package was not cold. The icepack melted. I called customer service and was told that "it should be fine to use". I said no, it's supposed to be cold. I am not using this medication and requested a call back. I called again the next day, got the run around and was asked to submit photos of my delivery showing the meds and the ice pack. I submitted these. Never heard back. Called again. They reached out to the pharmacy that shipped the meds, but the pharmacy has not replied. Keep being told that the meds are "safe to use" even though they came in hot. Subpar customer service. I would NOT recommend using this company. Meds don't arrive on time and are not properly refrigerated, and then you get no help. Never using this company again.

Starting with deceptive advertising, I agreed to their pricing and placed my order. They approved quickly and sent email stating 3-5 business days. Upon further review they were under dosing my from where I was on Zepbound. I sent a message about it and had no response. days later I sent a message to customer support and they said they would priortize my order and have someone contact me. Again that led nowhere with no response or shipping.

🛑 Bait-and-Switch Customer Service: Fast to Charge, Slow to Deliver

Do not trust this company. My experience started out great. I completed my intake on June 22nd, and my first shipment arrived by June 25th. I thought the service was incredibly fast, even though I found it highly unprofessional and sketchy that I was prescribed a GLP-1 medication without ever speaking to a doctor or nurse.
The red flags started with the first refill. On July 8th, they proactively messaged me to check in and get my next month started. They charged my card immediately on July 9th when the prescription was sent to their pharmacy.
It has now been two weeks since I was charged, and I have received absolutely nothing. My next critical dose is due in just 4 days. When I reached out a week ago, I was given a generic "no worries, you are in line" response. When I finally called their customer service line today, it felt incredibly sketchy. The agent didn't even seem to know who I was and asked me who I signed up with. They then told me the pharmacy has the script. I don’t care who has the script—I need the medication in my hand before my dose deadline.
When I pushed further, they admitted they are having "volume trouble" and told me to "just wait." That is not a solution when dealing with time-sensitive medical treatments. I told the agent that if I signed up today as a brand-new customer with a fake name and number, I bet I would get that "record-fast service" again. The agent had absolutely no words because they know it's true.
They prioritize onboarding new clients and taking your money over retaining and caring for existing patients. Avoid Trinity Meds. They will take your cash and leave you stranded without your medication when you need it most.

Do not use!!!If I could give negative stars I would. They say they will review your prescription, only to auto prescribe some generic dosage regardless of prior use. Then to try to resolve it only to get the runaround and never a solution. This place is an absolute joke a you’re better getting glp1 from a carnival clown-there is no medical support here. It’s 💯 bait and switch.

Took my $99 then ghosted me on my video call
Also, tried to reset a password I never got & never received the email to change it. Horrible experience

I do believe the wording of the process and shipping timeline is misleading. It took 2 1/2 weeks to get however I would rather wait for my medical records to be reviewed before just shipping out medication. I don’t think it should be charged before shipping is confirmed!

My first—and only—order with this company was delayed by two days, leaving my medication sitting in a delivery truck during a Texas heat wave with heat index values reaching 112°F.
When the package finally arrived, the shipping box was hot to the touch. The ice pack had completely thawed, and the medication vial itself was warm. I immediately checked its temperature with a thermometer, and it measured 99.7°F.
I contacted Trinity right away and was told the medication was safe to use as long as it wasn't cloudy. However, because the medication is dark red/brown, there is no practical way to determine whether it has become cloudy or compromised.
After weeks of back-and-forth communication, Trinity ultimately refused to replace the medication or issue a refund. For an injectable medication that is intended to be stored within a specific temperature range, I don't believe it's reasonable to expect customers to simply accept that it remained effective after prolonged exposure to extreme heat.
The risk to my health simply isn't worth it. Whether the medication's red color is due to its B-12 content or something else, I expected better customer service and greater concern for patient safety. Based on my experience, I cannot recommend this company.

I had to file a dispute with Afterpay to get my money back. They make you pay upfront or set up a payment through Afterpay, etc… before you actually speak to a provider and when I disputed the charge they only message you within the portal but then delete correspondence to make it harder to dispute. Screenshot everything (I’m glad I did) and DO NOT use this company. A complete scam.

Scam scam scam-
They took my money-
No product
No correspondence -
Not FDA approved. Not real meds
This should be illegal!!!!!!!!!!

I ordered compounded semaglutide from Trinity on June 28th. It was an easy process. The screening was thorough, and even had me send photos to ensure I was not under weight already. So far so good. The prescription was approved and sent to the pharmacy. The wait began. After a week I got nervous. I had messaged Trinity and believe what I was getting was AI messaging. I called. The rep said that it was at the pharmacy and shipping would be updated once it shipped. I waited. And waited. Finally I attempted to claim fraud with my payment method. I started the process and provided evidence of the unfulfilled order. SUDDENLY I get a message….3 weeks after the initial order… it has shipped on July 19th. I received it the next day. It was nicely packaged, contained instructions, etc. Soooo… for those of you thinking you got scammed, have patience. The pharmacy is indeed the holdup not Trinity Meds.

HORRIBLE. This place is a scam. Took my money and no product delivered and no way to contact them really besides some bogus email and they text weird responses all hours of the night. Like, why are you texting me at 2 am…. Definitely a scam and lost money. Very pissed 😡