Upbound Studio Bewertungen 

85
TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Mark is nicest person you can ever meet, very helpful. Dave is very knowledgeable, smart, skilled on his crafts : website design, logo, banners, social media campaign you name it. These guys are the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I just started my company and I had Upbound Studio helping me out to set it up and running from the beginning. When the logo design was completed I immediately realised that their detail to att... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Michael and his team were great to work with and went over and beyond to assist me with getting my website designed and live, Michael helped someone who has no clue as to what needed to be done and ma... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

WORST DECISION EVER if i could give a minus rating i would. it's been 10 weeks since i requested my money back. i paid this company a deposit to start work on my website in October 2023, they have del... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Designagentur

Vom Unternehmen geschrieben

Upbound Studio is an award-winning Animations & Web Design agency. With a highly experienced team of developers and premium graphics designs services in every category, our mission is to change how quality designs are created globally.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

85 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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4,2

Alle Bewertungen

(85)

11 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Quick response and quick delivery of quality designs

It’s not often that you get someone that understands what you’re looking for, specially when it comes to having a creative design done from scratch, I can honestly say that Jack has gone out of his way for us and was easy to work with, the work he did for us was quality and we were very happy with everything he has done.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service. Jack is very good at what he does and helped me from start to finish. Ill recomend him to all my friends. Thank your for a professional job!!

16. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Red Flag

They have taken 275£ from me and not provided any services. They done this on two different occasions.
Companies House record show they are dissolved, and they are still charging people money.

COMPANIES HOUSE 14457058

They are taking money away from people in uk.

The documents were sent on a number of occasions to this company and Trustpilot. The issues were not addressed. I just want to know why this company ghosted me and took my money.

If the company record shows they are dissolved. They shouldn't be trading under this brand, anyway, in any capacity.

If they crossed reference the invoices, the services were not given. They said I needed a facebook page to do the marketing. But I have one. I did not deny access to my fb page. That is a lie. The reason I didn't pay the remaining 100£, because the fb campaign was never attempted in the first place. I did not deny access. This must be the most silliest reason I heard all day. Why would I pay that last 100£ then for a fb campaign to deny access. It makes no sense, of course I wanted a fb campaign, in an ongoing basis. I think the company is a rip off.

If all is not possible above, why not just refund my 100£, which I paid for the last invoice. Because all they did for that invoice, was a Silly Poster or (fb Picture) for that last 100£. I think this is a rip off, and services denied, even though they charged me

That Chris didn't get back to my messages for several weeks, or tell me what you stated now below. Even though I asked for an explanation for weeks now.

If you can't provide the services for whatever reason. Just refund as simple as that.

There is no defamation. I just want the service I paid for. Or a refund if no service. We live in 21st century Britain not anywhere else

Hello

This is last time, I will repeat myself. i did not deny access to my fb business page. You said, you didn't receive the correct access to my Facebook Page via Meta Business Manager. All you had to do is ask for it, is not rocket science. I don't recollect that it was an issue at the time. Please provide correspondences that i been asked and denied access to fb page. I was not informed about the access requirements and next steps. There is truly a misunderstanding between you and the staffs and your company. Staff namely Chris who stated that his father died on the day and was not able to work or get cover for him. After that I don't hear again

There were no communication between Chris, Mark and me later on. I asked for a refund many many times. Nobody came back to me and explained the situation. Like, you have done now. I can show WhatsApp messages too . How many times I had to chase them for any explanation or maybe a refund

You state you can share records privately with Trustpilot. To tell them, I was informed about access requirements and next steps. When i wasn't aware it was an issue at the time. Unless this is properly documented. I don't believe it took place.

Now you might have the whole time to come back and forth. But unfortunately, I have a living to make, unlike others.

This is the last correspondence you are getting from me. I am only going to communicate via Trustpilot.

Regards

26. Mai 2025
Bewertung ohne vorherige Einladung
Upbound Studio-Logo

Antwort von Upbound Studio

Dear Roma,

Your review contains multiple inaccuracies and misleading statements which we feel obligated to publicly clarify — not just for you, but for anyone reading:

1. You paid us £275 across two separate invoices — and services were delivered in both cases.

The first invoice covered a website and social media assets, which were completed and sent.

The second invoice (£100) was for a Facebook advertising setup, including a custom-designed promotional creative (which you received), campaign planning, and setup work.

The only reason the campaign didn’t go live is because we never received the correct access to your Facebook page via Meta Business Manager — a non-negotiable requirement to legally and technically run ads on your behalf. Having a Facebook page is not the same as giving us access to run ads on it.

To claim “nothing was done” is objectively false.

2. You were not ghosted — and we have message records to prove it.
We acknowledge some delays in responses, but communication was not cut off. You were informed clearly about the access requirements and next steps. We’d be happy to share message records privately with Trustpilot if needed.

3. Regarding Companies House No. 14457058 —
That company was voluntarily dissolved due to internal restructuring. We are now operating under a new, fully registered and compliant UK business entity. Many businesses restructure or rename without any impact on clients or obligations. This does not invalidate our trading activity in any way.

4. On the refund request —
You’re asking for a refund on the second invoice after work was already delivered (ad strategy + creative). Our terms clearly state that once planning and design work has commenced, that payment is non-refundable. You chose not to complete the process required to activate the campaign. That’s not the result of poor service — it’s the result of incomplete collaboration.

To anyone reading this:
We are a UK-based agency delivering verified services to real clients across multiple industries. We maintain full documentation, communicate professionally, and fulfil all paid work in good faith. While we respect all feedback, we do not accept false narratives or defamatory misrepresentations of our business.

Sincerely,
Upbound Studio

Bewertet mit 1 von 5 Sternen

Terrible service

Terrible service, ignored , now losing business , website and emails which have vital booking info has not been transferred to new host after a month of requests only went with new host due to several prior issues,

7. Mai 2025
Bewertung ohne vorherige Einladung
Upbound Studio-Logo

Antwort von Upbound Studio

Hello,

We take all feedback seriously, but after a thorough internal review, we have no record of ever working with you or providing any services under your name or details.

To resolve this properly, we used Trustpilot’s official "Find Reviewer" tool to request your contact information and order reference, but you have not responded. Without this, we cannot verify your claim or even confirm that you are a legitimate customer.

Your statement about "website and emails not being transferred" is puzzling. If we were never your provider and never hosted your domain or email, we cannot be responsible for any issues you're experiencing. If you did purchase services through another company or platform, we suggest checking directly with them.

We ask that you kindly remove this review if it was posted in error or provide us with verifiable proof of your purchase so we can investigate properly.

Posting unverified and potentially false accusations not only harms businesses unfairly, it also violates Trustpilot's terms of use. We reserve the right to escalate this matter if necessary.

We remain fully transparent and are here to assist genuine clients, always.

Sincerely,
Upbound Studio

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service! Would definitely recommend, Jack was great from start to finish good communication and great logo design value for money thanks

15. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Speedy logo design

Jack - did a great job creating a new logo for my company - he listened to what I was looking for a gave me plenty of options - was happy to make alterations and everything was delivered within a 48 hour turnaround

17. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Web-design

I worked with Jack as he designed my website. He was good, supportive and considerate. Technically, he is good and knowledgeable.
On the whole my experience was good!

28. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Outstanding support

I was onboarded to Upbound Studio a few months ago ago my service from Jack has been really amazing and his support has helped me manage my time immensely.

12. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Total liars and fraudsters

Michael is not a real person and their business has fake addresses and they are a Pakistani out fit that will cheat you out of your hard earned money. Never trust these liars they do not care and will keep pushing to raise there price and at the end you get nothing and they have fake reviews.

24. Mai 2024
Bewertung ohne vorherige Einladung
Upbound Studio-Logo

Antwort von Upbound Studio

We were shocked to read your review, as your claims are entirely false and misleading. We have thoroughly reviewed our records and found no evidence of ever conducting business with you under this name or any associated details.

Let us address your baseless allegations clearly:

"Michael is not a real person":
Michael is indeed a real team member of our company. His professionalism and dedication have earned the trust and respect of our genuine clients, as reflected in their verifiable feedback.

"Fake addresses and Pakistani outfit":
Our business operates from fully verified and registered addresses, adhering to all legal requirements. Associating a nationality with fraud is discriminatory and unwarranted. We proudly operate as a diverse and global team.

"Raising prices and delivering nothing":
All our clients receive detailed contracts and upfront pricing before any work begins. We have delivered high-quality results to numerous satisfied customers, as evidenced by genuine testimonials.

"Fake reviews":
All our reviews are from real clients who have experienced our services firsthand. We invite anyone to verify our work and reputation.

Your defamatory remarks are not only untrue but seem intended to damage our credibility. We suspect this review may be either a case of mistaken identity or a deliberate attempt to harm our reputation.

We urge you to provide verifiable evidence of your claims or remove this false review. If not, we reserve the right to escalate this matter for legal action to protect our business and the trust of our clients.

Our commitment to transparency, professionalism, and client satisfaction remains unwavering. We invite anyone with doubts to directly contact us and judge our services based on facts, not baseless accusations.

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