Mark is nicest person you can ever meet, very helpful. Dave is very knowledgeable, smart, skilled on his crafts : website design, logo, banners, social media campaign you name it. These guys are the... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I just started my company and I had Upbound Studio helping me out to set it up and running from the beginning. When the logo design was completed I immediately realised that their detail to att... Mehr ansehen
Michael and his team were great to work with and went over and beyond to assist me with getting my website designed and live, Michael helped someone who has no clue as to what needed to be done and ma... Mehr ansehen
Unternehmen hat geantwortet
WORST DECISION EVER if i could give a minus rating i would. it's been 10 weeks since i requested my money back. i paid this company a deposit to start work on my website in October 2023, they have del... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Upbound Studio is an award-winning Animations & Web Design agency. With a highly experienced team of developers and premium graphics designs services in every category, our mission is to change how quality designs are created globally.
Kontaktinformationen
651 N Broad St, 19709, Middletown, Vereinigte Staaten
- (302) 403-0151
- hello@upbound.studio
- upbound.studio
4,2
Gut
85 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Highly Recommended
I have been working with Upbound studio for nearly two years. Initially they designed my website and since then they have helped me set up my podcast and drive traffic to my site. Great team. Very grateful to Michael.
12. Juni 2024
Bewertung ohne vorherige Einladung
Excellent team
Excellent team, my website got developed in a fairly short amount of time. Very trustworthy and reliable. Thank you Michael for making this happen. Looking to get more work done in the future!
1. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our team and that you are satisfied with your new website. It was a pleasure working with you, and we’re glad we could meet your expectations in such a short timeframe.
Michael and the entire team appreciate your kind words and trust in our services. We are looking forward to collaborating with you on future projects and continuing to provide reliable and high-quality work.
Thanks again for your feedback and for choosing us!
Michael was really accomodating
Michael and his team were great to work with and went over and beyond to assist me with getting my website designed and live, Michael helped someone who has no clue as to what needed to be done and made it simple and easy, set up my social media as well, kept to his promises and deadlines, under promised and over delivered. thank from all of here at MYE Accountants
20. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Thank you so much for your kind words and wonderful review! We're thrilled to hear that you had such a positive experience working with Michael and our team.
It's our goal to make the process of designing and launching a website as smooth and stress-free as possible, especially for clients who may not be familiar with the technical aspects. We're glad Michael was able to assist you effectively and make everything simple and easy. It's also great to know that our team met and exceeded your expectations, not only with your website but also with your social media setup.
Your acknowledgment of our commitment to keeping promises and meeting deadlines means a lot to us. We strive to under promise and over deliver, and it's gratifying to see that we succeeded in doing so for you.
Thank you once again from everyone here at Upbound Studio, and especially from Michael. If you need any further assistance or have additional projects in the future, please don't hesitate to reach out.
Excellent performance
So professional!
It was a wonderful experience with Upbound studio
the most interesting part was, real time website modification experience I have never found real time service any where! Excellent performance!
2. April 2024
Bewertung ohne vorherige Einladung
The are true Experts
I had a very bad experience because people committed but did not fulfill their promises, I am so pleased with Upbound Studio, especially Chris who guided me properly and saved my money to spend on unnecessary things. so honest and loyal, i am so happy with the final version
29. März 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
The are true Experts
I had a very bad experience because people committed but did not fulfill their promises, I am so pleased with Upbound Studio, especially Chris who guided me properly and saved my money to spend on unnecessary things. so honest and loyal, i am so happy with the final version
by Richard Huck
Jack built my website and transferred…
Jack built my website and transferred all the files to my domain. I am very impressed with how professional it is. I would recommend 💕
26. März 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Linzi,
Thank you for your lovely feedback! I'm thrilled to hear that you're impressed with your new website and the professionalism of our work. Your recommendation means a lot to us! If you need any further assistance or have more projects in mind, just let us know.
Best regards,
Michael
I got website done with Upbound Studio…
I got website done with Upbound Studio and I am impressed. Mark helped me through the whole process, he answered all of my queries numerous times. The layout was done according to my requirements. The team is professional I highly recommend Upbound Studio for their exceptional website design services as they met my expectations.
1. März 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Dr. Sohaiba,
Thank you for your kind words! I’m delighted to hear that you’re impressed with your website and that I could assist you throughout the process. It’s great to know that our team met your expectations. If you have any more questions or need further assistance in the future, feel free to reach out!
Best regards,
Michael
Brilliant company to do business with…
Brilliant company to do business with and love the new logo and when’s funds become available will be getting all my graphics and websites done by these guys and especially jack good communication thanks mate
6. März 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Jon,
Thank you for your wonderful feedback! I'm thrilled to hear that you love your new logo. It’s great to know that you’re considering us for your future graphic and website needs. I’ll make sure to pass on your appreciation to Jack for his communication. If you need anything else, just let us know!
Best regards,
Michael
Never though that it would be that easy…
Never though that it would be that easy to recover lost website, I was thinking that I would have to start from scratch, however he traced my website from wayback machine. it was amazing experience
16. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Sohaib,
Thank you for your kind words! I'm glad to hear that the process of recovering your website was smooth and that I could assist you using the Wayback Machine. It’s always rewarding to help clients avoid starting from scratch. If you need anything else in the future, feel free to reach out!
Best regards,
Michael
Not as professional as they seem.
Sadly this was not the experience I had in mind.
After paying an upfront fee I was under the impression I was going to receive a prototype of what my website would eventually become. Sadly, this was not the case.
After 10 days (4 of which I had no communications with the company) I had received a barebones yet to be delivered template. None of the links worked, the pages didn’t work, the images were taken from other websites that were TM. The content wasn’t even uploaded despite me offering the information. Even ai could have filled it with a brief description.
Most of the offering was basic and had little flair involved.
Finally, I haven’t actually received the website, signed for a domain or had been given any hosting. So I’ve actually received nothing. They’re happy to keep their hard work, so long as I am refunded.
The logo was offered but in the end we decided to make our own as the design was distant from what we wanted.
I had initially paid £250 for a prototype and it was not delivered. Today I have requested a refund.
I hope I am able to recoup my losses.
One point to not was the choice of colour, despite my opposition to it my partners actually liked it. So…£250 for colour choice. Not worth it.
Despite the textbook reply from upbound it might be worth noting the threat of karma I received from the company.
Avoid like the plague people!
And I have not received anything. I also too have evidence and would like a refund as I have received nothing!
I have reached out according to your reply. Please respond.
12. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
We understand your concerns, and we want to assure you that we take our commitments seriously. As per our agreement, we provided you with unlimited revisions for the logo design, and we're pleased that you approved one of the three designs we presented.
Regarding the remaining payment, it's important to uphold our end of the agreement. We have invested time and resources into creating a high-quality product that meets your specifications, and we kindly request that you honor our agreement by completing the remaining payment as discussed earlier.
In order to address your concerns and provide clarity, we will be sharing the test link for the website, along with a snapshot of your approval on the initial logo design. We hope this will help alleviate any misunderstandings and reaffirm our commitment to delivering exceptional service.
We value your business and our relationship, and we want to work together to resolve any issues amicably. We kindly request that you refrain from engaging in practices that may harm our business reputation. Open communication and mutual respect are essential for a successful partnership.
Please feel free to reach out to us if you have any further questions or concerns. We're here to assist you every step of the way.
Mark made me a logo a few months ago…
Mark made me a logo a few months ago that im really happy with. He made numerous alterations to it until i was happy & it was done for a really good price. Not only that last week i asked for another alteration & he did it for free!
25. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Here’s a response to Horace's positive review:
Hi Horace,
Thank you for your fantastic feedback! I'm thrilled to hear that you’re happy with your logo and that I could assist you with the alterations. Your satisfaction is my priority, and I'm glad I could help at no extra cost. If you need anything else in the future, just let me know!
Best regards,
Michael
WORST DECISION EVER if i could give a…
WORST DECISION EVER if i could give a minus rating i would. it's been 10 weeks since i requested my money back. i paid this company a deposit to start work on my website in October 2023, they have delivered nothing. luckily only paid them 35% they tried to scam me out of the whole amount. I'm still waiting for my refund, no replied to calls emails or whatsapp messages despite my communication being read. Please don't fall into the trap i did. DO NOT, I REPEAT DONT PAY THIS COMPANY A PENNY! UPBOUND STUDIO ARE FRAUDSTERS
1. Jänner 2024
Antwort von Upbound Studio
"We appreciate your feedback, and we're sorry to hear about your frustration. As stated in our terms and conditions, once a design is approved, refunds are not typically provided. We strive to ensure clear communication throughout the design process and aim to deliver satisfactory results to all our clients.
Nevertheless, we understand the importance of customer satisfaction, and we're committed to resolving any outstanding issues. We'd like to work with you to find a solution that meets your needs. Please reach out to us directly so we can address your concerns and work towards a resolution.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused. Your satisfaction is important to us, and we value the opportunity to rectify the situation."
Well done specially Michel very…
Well done specially Michel very professional people 👍
15. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Memory updated
Got it! Here’s a revised response without referring to yourself in the third person:
Hi Alexandru,
Thank you for your kind words! I'm glad to hear that you found our team professional. If you need anything in the future, feel free to reach out!
Best regards,
Michael
Jack made me a great logo.
Jack made me a great logo.
Was quick to answer any questions and understood my requests.
17. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Caroline,
Thank you for your great feedback! I'm glad to hear that Jack was able to create a logo that met your expectations and that he was responsive to your questions. If you need further assistance in the future, don’t hesitate to reach out!
Best regards,
Michael
Fantastic design
My experience with Micheal during the process of building my website and social medias was fantastic. Michael was very professional and the service was 2nd to none. I’m really happy with the outcome of my product and would highly recommend Micheal and his team to anyone else.
17. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Adam,
Thank you so much for your wonderful review! I'm thrilled to hear that you had a fantastic experience during the process of building your website and social media. Your recommendation means a lot to us, and we're glad you're happy with the outcome. If you need anything else in the future, feel free to reach out!
Best regards,
Michael
Thank you for all the help
6. Dezember 2023
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hi Ionela,
Thank you for your kind words! We're thrilled to hear that you found our help valuable. If you ever need assistance again, please don’t hesitate to reach out!
Best regards,
Michael
SCAM
I paid them for project and they took double over deadline and they made sooooo cheap and not completed even though i paid someone to give them designs and it not working then they did not even deliver project and kept my money despite asking for refund
28. November 2023
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
We appreciate your feedback, and we're sorry to hear about your frustration. As stated in our terms and conditions, once a design is approved, refunds are not typically provided. We strive to ensure clear communication throughout the design process and aim to deliver satisfactory results to all our clients.
Nevertheless, we understand the importance of customer satisfaction, and we're committed to resolving any outstanding issues. We'd like to work with you to find a solution that meets your needs. Please reach out to us directly so we can address your concerns and work towards a resolution.
Thank you for bringing this matter to our attention, and we apologize for any inconvenience caused. Your satisfaction is important to us, and we value the opportunity to rectify the situation.
Very professional and delivered project…
Very professional and delivered project on time.
Very good problem solver and has a good team of experienced professionals!
18. November 2023
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Thank you, Nasima, for your wonderful feedback! 🙌
We’re thrilled to hear that you found our team professional and that we delivered your project on time. It’s great to know that our problem-solving abilities and experienced professionals made a positive impact on your experience.
If you need any further assistance or have more projects in the future, we’re always here to help!
Best regards,
Michael
Needs Major Improvements
The quality of work is very good. Customer Service and communication is extremely poor. There were times, you are totally ignored. I have multiple projects but I m in two minds as service is very poor.
27. Juli 2023
Antwort von Upbound Studio
Hi Parag,
Thank you for your review from last year. We appreciate your feedback on the quality of our work. However, we are disappointed with how things concluded.
We strive to provide excellent customer service and communication to all our clients. It’s unfortunate that your actions have led to issues with Trustpilot, which affects the integrity of the platform.
We hope for a more positive resolution moving forward.
Best regards,
Michael
I would recommend using Upbound Studio 100%
I'm so happy to be working with Upbound Studio! The work they are doing on my children's book is amazing and better than I could have imagined. Dave Rogers is a great guy and very easy to work with and he has helped me a lot, by providing a full package service. From illustration, formatting, and book cover to social media ads. Very happy indeed!
13. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Upbound Studio
Hello Cresswell,
Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a great experience with our product/service, and we appreciate your kind words. Thanks again for choosing Upbound Studio, and we hope to have the pleasure of serving you again in the future!
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