Urban | Massage & beauty at home Bewertungen 2 949

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent . Jithin was excellent . I was struggling to operate Saturday , unable to walk and in constant pain from sciatic glute pain . Sunday morning I booked him and he put me through a series of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an urban massage done by Kyziah and she was absolutely amazing. She is really well experienced, extremely gentle yet able to use her skills to ensure you get the best out of the massage. I kept... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

So far I have had two massages from massage therapists through Urban. My sister in law bought me a £100 voucher. One was in London where I live, and I booked the other in Birmingham when I was there v... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I’m 5 months pregnant and still fairly active, so I was a bit particular about who I booked. Georgiana put me at ease straight away and quickly picked up on where I hold most of my stress. She adjust... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Masseur
  2. Schönheitssalon
  3. Nagelstudio
  4. Osteopath
  5. Krankengymnast

Über Urban | Massage & beauty at home

Vom Unternehmen geschrieben

The Urban app is the easy way to book spa and clinic treatments right to your door. Stay put and choose from 30+ treatments, including relaxing massages, facials, manicures and even physiotherapy or osteopathy sessions, all delivered by pre-vetted professionals you can trust.

Booking is simple
Just select your treatment, choose your mobile therapist and pick a date and time that suits you. Your pro can be at your doorstep in as little as 60 minutes. Available across the UK and in Paris.

Trusted therapists
Every professional on the Urban app is qualified, insured and background-checked, so you can enjoy your treatment with peace of mind. Make your decision even easier by scrolling through reviews and detailed bios. They come fully equipped too, just grab some towels and you’re good to go.

Available from 7am to 11pm
Book at a time that suits you, seven days a week from 7am - 11pm. Come across an issue? Chat directly to our customer support team via the live in-app chat or on the website, they’ll be there to help every day between 7am - 11pm.

Rebook your favourites
Have a preferred pro? Tap the heart to favourite them, making it easy to rebook and request availability from your go-tos.

Free cancellation
We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.

Earn points every time you book
Urban Rewards is our free digital loyalty scheme that rewards you for investing in your wellbeing. The more points you collect, the brighter life gets, with regular discounts and partner perks. Simply sign up or log in to your account and you’ll get 50 free points to get you started!

Our commitment to your safety

Vom Unternehmen geschrieben

We take your safety seriously
We verify each mobile therapist’s identity and conduct criminal screening checks to confirm they’re up to Urban standards. We check each qualification for the services they’d like to offer, as well as their insurance and ID. We have strict hygiene practices and a zero-tolerance approach to suggestive behaviour. Learn more : https://urban.co/en-gb/safety

Our cancellation policy

Free cancellation up to 24h

We understand that life happens and plans can change, so we offer free cancellation when you cancel over 24 hours before your booking begins. You’ll get a 70% refund if you cancel between 24 and 2 hours before your appointment.

Kontaktinformationen

  • Great Suffolk Street, SE1 1PP, London, Vereinigtes Königreich

  • urban.co

Refer a friend, get £15 off

Invite a friend to join Urban, you'll both unlock £15 off a treatment

4,7

Hervorragend

TrustScore 4.5 von 5

2949 Bewertungen

5 Sterne
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Hat 37 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Very nice

Very nice! Good idea they can come to your place

4. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Urban | Massage & beauty at home

Thanks so much for the great review, Saadaf– we really appreciate it.

Bewertet mit 5 von 5 Sternen

It's so easy to book exactly what…

It's so easy to book exactly what experience you'd like at the time that suits you and the service is incredible.

23. März 2026
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Antwort von Urban | Massage & beauty at home

Hey Tova, thanks so much for your positive review – we're so happy you enjoyed your treatment! We hope you continue to feel well rested.

Bewertet mit 5 von 5 Sternen

Renata was amazing

Renata was amazing. Very considerate and gave a great massage.

25. März 2026
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Antwort von Urban | Massage & beauty at home

Renata sounds amazing – so glad they gave you such a great treatment.

Bewertet mit 4 von 5 Sternen

Good but can be better!

I paid for a Thai Oil Massage and paid in addition for 3 12 minutes of Neck, Feet and Scalp. Didn't feel received value for money for the 3 additions. However, the 60 minute massage was very good.

31. März 2026
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Antwort von Urban | Massage & beauty at home

Hey Shrinivas, great to hear you enjoyed your 60-minute massage treatment! We appreciate your feedback regarding the add-ons really helps us to keep things great, so thanks for taking the time to let us know your thoughts! Hope to see you again soon.

Bewertet mit 5 von 5 Sternen

I’m 5 months pregnant and active

I’m 5 months pregnant and still fairly active, so I was a bit particular about who I booked. Georgiana put me at ease straight away and quickly picked up on where I hold most of my stress.
She adjusted the pressure and tempo throughout without me needing to say much, and really focused on the areas that needed attention. I left feeling properly relaxed and looked after — exactly what I needed.

2. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Urban | Massage & beauty at home

Hey, Sangita– thanks for such a lovely review. You're in great hands with Georgiana, they clearly did an amazing job. Hope to see you again soon!

Bewertet mit 5 von 5 Sternen

My therapist was very professional and…

My therapist was very professional and friendly. She asked my preference for the session, also provided advice for other treatments. I would be very happy to book another session and highly recommend her.

13. März 2026
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Antwort von Urban | Massage & beauty at home

Thanks so much for the 5-star review, Fatma. We're glad your treatment was exactly what you were hoping for and can't wait to see you again soon!

Bewertet mit 5 von 5 Sternen

Use Urban regularly

Use Urban regularly. Tried a few different massages therapies and left happy every time

17. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Urban | Massage & beauty at home

Hey Ella, great to hear that your treatment left you feeling great! Hope to have you back again soon.

Bewertet mit 5 von 5 Sternen

Great wax with Hemangi

Great wax with Hemangi, would definitely recommend her.

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Urban | Massage & beauty at home

Thanks so much for the review! Hemangi sounds amazing.

Bewertet mit 5 von 5 Sternen

Good techniques

Good techniques, deep but exactly what I need, I feel great. Thank you.

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Urban | Massage & beauty at home

Thanks for taking the time to leave a review, Florentina– it sounded like a lovely treatment.

Bewertet mit 5 von 5 Sternen

Reliable

Very Reliable App!! Used it couple of times for spa and Physio !! 5 star

19. März 2026
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Antwort von Urban | Massage & beauty at home

Thanks for such great feedback Sanjeev, we really appreciate it.

Bewertet mit 5 von 5 Sternen

I was thoroughly impressed with my…

I was thoroughly impressed with my first experience using Urban. Jade arrived on time, explained the process to me, and made the whole experience brilliant. My deep tissue massage was amazing, and I thoroughly enjoyed the knowledge Jade shared. I highly recommend Jade and Urban. It was a fantastic experience, and I’m glad to have discovered such a fantastic beauty service.

21. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Urban | Massage & beauty at home

Wow, 5 stars is great to hear. Jade is such a great therapist, we're so glad you got to experience their magic. We're happy to hear you enjoyed your Urban experience and hope to make your next treatment even better, see you soon!

Bewertet mit 5 von 5 Sternen

Such a relaxing facial

Such a relaxing facial. Was a facial, head, neck and upper back massage rolled into one. So good! My skin has been amazing since

17. März 2026
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Antwort von Urban | Massage & beauty at home

Thanks for taking the time to leave a review, Rachel– it sounded like a lovely treatment.

Bewertet mit 5 von 5 Sternen

Massage

Absolutely brilliant I couldn't of asked for anyone better

24. März 2026
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Antwort von Urban | Massage & beauty at home

Thanks so much for the great review, Ms Lee– we really appreciate it.

Bewertet mit 5 von 5 Sternen

Highly recommend for convenience and quality

Bought for my partner. It was his first at home massage and he was a little anxious as he's used to spas. He absolutely loved it. Said it was one of the best massages he's ever had. Would highly recommend for convenience, professionalism and quality. Monika was the massage therapist.

24. März 2026
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Antwort von Urban | Massage & beauty at home

Wow, thanks so much for the 5-star review. We're so glad your partner had a great experience using Urban and hope to see you both for another treatment soon.

Bewertet mit 5 von 5 Sternen

A Deeply Relaxing and Rejuvenating Treatment

Another amazing experience with this massage therapist. She was punctual, very pleasant, and had excellent communication skills from the start. She really took the time to understand my body’s needs and adjusted her technique accordingly.

What I appreciated most was how intuitive she was — even when I was fully relaxed, she seemed to know exactly where the tension was and how to relieve it. Her approach was both professional and comforting.

When she left I felt completely refreshed, with all my knots gone. I would highly recommend her to anyone looking for a skilled and attentive therapist.

14. März 2026
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Antwort von Urban | Massage & beauty at home

Thanks for the 5-star review Fowzeeya, your feedback is super important to us and we're so glad your experience was perfect. See you again soon!

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