For the last five years I find myself continuing to go back to Motel Rocks for new pieces whether basic tees and tanks or dresses for special occasions. It is a brand that is starting to become a par... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The dress is beautiful, but unfortunately when I received it, I noticed there was a hole in the back. It looked like someone had tried to repair or hide the hole by sewing it, but the stitching crea... Mehr ansehen
I’ve never heard of this company and I was looking for a specific pair of shorts for my daughter who is extra tall and skinny. Most companies don’t carry and xxs so I was presently surprised. The shor... Mehr ansehen
Unternehmen hat geantwortet
delayed delivery in spite of paying extra. Ordered the product on the 15th and received it on the 22 late evening. I am now being told by customer service that is 3-4 business days. I was inf... Mehr ansehen
Unternehmen hat geantwortet
3,1
Akzeptabel
144 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von us.motelrocks.com
Hi Nina, I am sorry to hear that you have not been happy with the delivery service provided - I can confirm that your parcel was delivered within the timeframe provided. If you have any problems please reach out to the customer service team.
Motel x
Sizing is horrible
Sizing is horrible. Will not buy swim suits from here ever again. Save the money. Material and fit is def not worth $100+…
18. Mai 2026
Antwort von us.motelrocks.com
Hello, I am very sorry to hear that you have not been happy with your order and that you have experienced an issue with the sizing - your feedback will be passed on to the relevant teams and I apologise for any inconvenience caused.
Motel x
Stunning Color, Beautiful Top
Stunning Color. I really love the fit of this top, it is easy to wear a bra with, and is very comfortable. I am usually a US 4/AU 6 and I got an XS in this top. It fits well (could have sized to a S but the XS is still great). The fabric is good quality and it is not see-through. Would recommend!!
22. Mai 2026
Antwort von us.motelrocks.com
Hi Ava, thank you for leaving a review. I am so glad to hear that you have been happy with your item and that you would recommend us to others! I hope to see you shopping with us again soon.
Motel x
Wished they were longer
I really loved the jeans, wished they were a bit longer. I ordered the longest pair and they still didn't reach to the end. Also I thought that I already paid for delivery in the beginning because the jeans were so expensive but I had to pay an extra like 26 dollars. Other then that I like the colour but not really worth it if you're tall like Im 6'0 feet.
15. Mai 2026
Antwort von us.motelrocks.com
Hi Abigail, thank you for leaving a review. I appreciate your feedback regarding the lengths available for our jeans and this will be passed on to the relevant teams - we are always working to improve! I apologise for the unexpected delivery charges - in Canada you are required to cover any customs/duty charges upon delivery so I am sorry if this hasn't been made clear in our shipping policy.
Motel x
Everything fit amazing and love how…
Everything fit amazing and love how long the pants are
18. Mai 2026
Antwort von us.motelrocks.com
Hi Kelbi, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and hope to see you shopping with us again!
Motel x
i love the quality!
20. Mai 2026
Antwort von us.motelrocks.com
Hi Sori, thank you for your review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again!
Motel x
great overall
My jeans were too big originally. The return was pretty easy and new pair of jeans came perfectly
20. Mai 2026
Antwort von us.motelrocks.com
Hi Adrieane, thank you for leaving a review. I am so pleased to hear that you have been happy with the returns service provided and I hope to see you shopping with us again!
Motel x
I ordered this dress for my high school…
I ordered this dress for my high school graduation. I payed extra for 2-3 day shipping and it didn’t come on time for my graduation. I ordered it on the 19 and it came on the evening of the 23. Very disappointing.
19. Mai 2026
Antwort von us.motelrocks.com
Hi Nili, I am sorry to hear that your parcel did not arrive when expected - please make sure to reach out to the customer service team if you have any delivery issues as they will be able to take a look into this further for you. I apologise for the inconvenience caused.
Motel x
came in quick
came in quick, looks just like the pictures on the website and the quality is extremely comfy. especially for the mesh shirts, i could sleep in them if i wanted to!!
4. Mai 2026
Antwort von us.motelrocks.com
Hi Carley, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
i didn’t get my package and i can’t…
i didn’t get my package and i can’t even track it. i never buy expensive clothes for myself and this was supposed to be a treat to myself and i have no idea where it is
11. Mai 2026
Antwort von us.motelrocks.com
Hi Danica, I am sorry to hear that you are having trouble with your shipment tracking . It looks like the tracking link provided with your order confirmation has recent updates - if you need any further information please make sure to reach out to the customer service team.
Motel x
My shirt showed up with a ripped seam…
My shirt showed up with a ripped seam under one of the armpits and the picture showed a zipper on the back, but the zipper was on the side and didn’t filly unzip.
18. Mai 2026
Antwort von us.motelrocks.com
Hi Lex, I am sorry to hear that this has happened - I can see that you have reached out to the customer service team and someone will be in touch with you as soon as possible to get this resolved. I apologise for the inconvenience caused.
Motel x
My package has no new info after a week…
My package has no new info after a week and a half
18. Mai 2026
Antwort von us.motelrocks.com
Hello, I am sorry to hear that you have not yet received your parcel - it looks like there has been a tracking update within the last few days. Please reach out to the customer service team so that they can provide you with any further information you need!
Motel x
My package is nowhere to be found…
My package is nowhere to be found…. Not in my front door and not in my mailbox. Please get back to me
18. Mai 2026
Antwort von us.motelrocks.com
Hi Paige, I am sorry to hear that you have not been able to locate your parcel - I can see that you have reached out to the customer service team and they will take a look into this further for you as soon as possible. I apologise for any inconvenience caused.
Motel x
Wrong item
Sent me the wrong item and now I have to return it, and the item I originally wanted is now out of stock.
15. Mai 2026
Antwort von us.motelrocks.com
Hi Lee, I am very sorry to hear that you had received the incorrect item and that this has now sold out - we will be reviewing this with our warehouse and I apologise for the inconvenience that this has caused.
Motel x
Quality of the product was very good &…
Quality of the product was very good & it came in a timely fashion!
15. Mai 2026
Antwort von us.motelrocks.com
Hi Mary, thank you for your review. I am so pleased to hear that you have been happy with your order and the delivery service provided - I hope to see you shopping with us again!
Motel x
return/exchange
jeans were so well made sizing is so accurate and has such a great range, also my return/exchange was made so easy!!
8. Mai 2026
Antwort von us.motelrocks.com
Hi Adele, thank you for your review. I am glad to hear that you have been happy with your order and the returns service provided - I hope to see you shopping with us again!
Motel x
I didn’t receive my package even though…
I didn’t receive my package even though it says delivered!
13. Mai 2026
Antwort von us.motelrocks.com
Hi Amulya, I am sorry to hear that you have not received your parcel - please make sure to reach out to the customer service team so that they can help you out. I apologise for the inconvenience caused.
Motel x
Antwort von us.motelrocks.com
Hi Alex, I am very sorry to hear that you have not received your order - I can see that you are currently in touch with the customer service team regarding this issue, please make sure to keep in touch so that they can get this resolved as soon as possible for you. I apologise for any inconvenience caused.
Motel x
Loved the clothes
Loved the clothes, happy to see that it shipped in my mailing box. Will buy again!
6. Mai 2026
Antwort von us.motelrocks.com
Hi Simone, thank you for leaving a review. I am so pleased to hear that you have been happy with your order and I hope to see you shopping with us again soon!
Motel x
SHEIN QUALITY
SHEIN QUALITY. Makes sense because everything is from china but genuinely some of the worst quality pieces i've ever felt. Overpriced SHIT
11. Mai 2026
Antwort von us.motelrocks.com
Hi Zoe, I am very sorry to hear that you have not been happy with your order and your feedback will be passed on to the relevant team. I apologise for any inconvenience caused.
Motel x
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