I was having difficulty uploading ID documents onto the system and ‘Allen’ helped me rectify this. He even followed with an email to ensure I had been able to complete this. I do not think I would man... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First I didn't think I would be responded to sooo promptly based on pass experience with other sites. Then to be guided through each step by someone who's very knowledgeable, present minded, patient... Mehr ansehen
Unternehmen hat geantwortet
Good company. I at first was having some hiccups with the application process but after emailing support I got some help from someone named Allen who was truly a gem. They were calm and patient with m... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer service. I was having a few issues with using this as it is my first time however when contacting Verify through email, they were amazing and helped me. A special mention to Allen who... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Kontaktinformationen
124 City Road, EC1V 2NX, London , Vereinigtes Königreich
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Hervorragend
870 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely a scam
Absolutely a scam, I spent £60 to verify when it should have cost £14
9. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Shaun, thanks for sharing your feedback. We're really sorry to hear about your experience and would like to understand what happened. To help us look into this properly, please respond to the information request we've sent via Trustpilot. Once we have the details, we’ll do our best to resolve this for you.
Thank you for giving us the opportunity to make things right.
I had an issue with the verification of…
I had an issue with the verification of my Directors and was helped by customer support who were very efficient and resolved my query quickly.
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Susanne, thank you for your kind review. We are glad to hear that our support team were able to help with your query quickly. If you require any further assistance do not hesitate to contact us.
I really really happy with the support…
I really really happy with the support getting from support verify online. I am glad. 😌
6. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Chaitanya, thank you so much for your kind words! We're really glad to hear that you felt supported throughout your experience with us.
It means a lot to know our team was able to help, and your feedback is truly appreciated. If you ever need further assistance, we’re always here for you.
Allen was so helpful!
I received an immediate response from Allen on the customer support team - he was quick to help and provided any information or resources I needed to complete my request. He gave very clear instructions and guidance as well as followed up with every step of the way. He was a great help!
5. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Jenna, thank you so much for your thoughtful review! We're delighted to hear that Allen was able to support you so promptly and thoroughly.
Thanks again for taking the time to share your feedback, it truly means a lot to our team.
The customer service reply was very…
The customer service reply was very helpful and quick.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Diana, thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you quickly and effectively. Your feedback means a lot to us, and we’re always here if you need anything else.
Best assistance
Allen provided the best customer support I’ve had in a long while. It was quick, clear and very helpful. Everything was explained well to my understanding. Thank you.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Maureen, thank you so much for your thoughtful review. We're delighted to hear that Allen delivered such outstanding support. We'll be sure to pass on your kind words to him.
I had a great experience
I had a great experience. Staff are supportive. A great job done. I am completely satisfied.
4. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Sunej, thank you so much for your kind feedback. We're delighted to hear that you had a great experience and felt supported throughout. If you have any further questions don't hesitate to get in touch with us.
Well done Allen
Was having difficulty uploading files but the lovely Allen dealt with my problem and solved it instantly with clear step by step instructions and made sure all was well. Very helpful a credit to the company well done
3. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Keeley, thank you so much for your kind words. We're thrilled to hear that Allen was able to resolve your file upload issue so swiftly. We’ll be sure to pass on your praise. Thanks again for taking the time to share your experience.
Alan reaily helped me through
Alan reaily helped me through, I was getting frustrated with trying to donthe dbs form online, I found it very difficult, but Alan restored my faith,.. thanks al
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Phil, thank you so much for sharing your experience. We’re really glad Allen was able to step in and make things easier. We’ll be sure to pass on your kind words.
I was trying to do disclosure…
I was trying to do disclosure application but because have no passport had no idea what to do.. I sent email to customerservice and got really helpfull information from Allen about what to do to try reslove the issue. He said if we needed any more help he would try to resolve it.. without his help I would have been stuck
28. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi David, thank you so much for sharing your experience. We’re really glad Allen was able to guide you through the process and offer the clarity you needed. Navigating these steps without a passport can be confusing, and it’s great to hear that his support made a real difference. We’ll be sure to pass on your kind words. If you ever need further assistance, we’re always here to help.
Prompt response and helpful
I had a problem with the verification process but Allen was very helpful and sent me the link for secondary verification, which solved my issue. Allen was very prompt at replying my concerns, which made it all very easy.
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Heena, thank you for your kind words. We're so pleased to hear Allen was able to assist quickly and resolve the issue. If you ever need anything else, we're always here to help.
verification failure
I had a problem with verification and Allen was the person who replied to my email query and was very helpful and informative in providing a new link and advising the possible original cause of the verification failure
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Christopher, thank you for sharing your experience. We're so glad Allen was able to assist you promptly and provide clear guidance around the verification issue. If you ever need further support, we're always here to help.
Got a quick response from Allen about…
Got a quick response from Allen about the issue I was facing while doing it online.
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Dhruvi, thanks for sharing your experience! We're glad Allen was able to respond quickly and help you navigate the issue. If you ever need further support, we're always here to assist. Appreciate you taking the time to leave a review.
Great speedy response and very…
Great speedy response and very knowledgeable
27. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Raman, thanks so much for the kind words! We're really glad to hear you had a prompt and helpful experience. If there's ever anything more we can assist with, don't hesitate to contact us.
I had some problems with my…
I had some problems with my veryfication but Allen from support team helped me with everything and I get all my questions answered right away. I am very happy. Thank you
26. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Olga, thank you for sharing your experience! We're sorry to hear you had trouble with your verification, but we're glad Allen was able to assist quickly and thoroughly. It's great to know all your questions were answered and that you're happy with the support you received. We truly appreciate your feedback, and we're always here if you need anything else.
Allen was excellent
Allen was excellent. Every time I needed help in verification process,Allen responded immediately. Excellent customer service
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Mr Damani, thank you for your kind feedback! We're so pleased to hear that Allen provided such prompt and reliable support throughout your verification process. We’ll be sure to pass on your appreciation. Thanks again for sharing your experience!
Excellent help received
I was having problems with my online verification, so I contacted Verify Online by email. The level of service I have received from Allen has been exemplary - he responded extremely quickly, addressing my difficulties effectively and explaining the steps I needed to take clearly, answering subsequent questions patiently, seeing my verification queries through to completion.
Despite having to pay more money on top of the fee for DBS to use this online verification service, I wouldn't hesitate to use it for my renewal and should I have any difficulties next time, I hope that Allen is around to help! Thank you!
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Debby, thank you so much for your thoughtful and detailed feedback. We're thrilled to hear that Allen provided such exemplary support. We understand that additional costs can be frustrating, so it means a great deal to know that the experience still earned your trust and future recommendation. We’ll be sure to pass your kind words on to Allen, he’ll be delighted!
Brilliant helping me out
Brilliant helping me out , I could use my linhs ect and they made it Skipton easy to follow.
23. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Karen, thank you so much for your kind feedback! We're really glad to hear the team was able to support you and make the process easy to follow. We appreciate you taking the time to share your experience!
SMS message
I contacted customer support as I had an issue with not being able to receive a verification SMS message to my phone. Allen was absolutely brilliant, sending me a link to complete the online verification then uploading the certificate to the agent dealing with my DBS certificate.
Absolutely brilliant customer service Thank you Allen
22. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Bob, thank you so much for your kind words! We're delighted to hear that Allen was able to assist you so effectively and ensure your verification process went smoothly. We’ll be sure to pass on your appreciation. Thanks again for sharing your experience!
Verify online made what felt like a…
Verify online made what felt like a stressful experience very easy. Allen helped me when I had uploaded something incorrectly. Allen was very informative and helpful, he attached everything to one email for convenience and was very easily accessible. Allen has been very kind and understanding. Thank you very much! Extremely happy with the customer service.
19. August 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Bethany, thank you so much for your kind words! We're thrilled to hear that Allen was able to make your experience smooth and stress-free. We’ll be sure to pass along your feedback to him. If you ever need assistance again, we’re always here and happy to help.
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