I was having difficulty uploading ID documents onto the system and ‘Allen’ helped me rectify this. He even followed with an email to ensure I had been able to complete this. I do not think I would man... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
First I didn't think I would be responded to sooo promptly based on pass experience with other sites. Then to be guided through each step by someone who's very knowledgeable, present minded, patient... Mehr ansehen
Unternehmen hat geantwortet
What made my experience great was the quick response to my emails and the prompt assistance I received from the Verify Online support team. Their help was efficient and made the process much easier.
Unternehmen hat geantwortet
Good company. I at first was having some hiccups with the application process but after emailing support I got some help from someone named Allen who was truly a gem. They were calm and patient with m... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Verify Online provides an immediate and effective decision on the legitimacy of a document by using a range of specialist techniques. Simply register an account online and upload a scan or photo of your document from your smartphone, tablet or computer. It couldn’t be easier. Verify Online will validate the uploaded document by using advanced mathematical algorithms, colour wave technology and by referencing a proprietary library of document images.
Kontaktinformationen
124 City Road, EC1V 2NX, London , Vereinigtes Königreich
- 03330 300 007
- support@verifyonline.co.uk
- verifyonline.co.uk
4,7
Hervorragend
861 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Allen was so much helpful and his…
Allen was so much helpful and his response was fast.he did everythign what i needed and it was so helpful to me.
I would recommend him.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Rushnat, thank you for sharing your experience. It’s great to hear how helpful Allen was and how quickly he supported you. We’re glad everything you needed was taken care of, and your recommendation means a lot.
Thank you very much Alan for the help you gave me with my DBS documents. You were kind, I will recommend you to other people to take advantage of this type of online service with Verify Online which m
Thank you very much Alan for the help you gave me with my DBS documents. You were kind, I will recommend you to other people to take advantage of this type of online service with Verify Online which makes everything much easier.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Thank you for sharing your experience. It’s great to hear how helpful and kind Allen was while supporting you with your DBS documents. We’re glad our service made the process easier for you, and we truly appreciate your recommendation.
Allen was quick to respond to my query…
Allen was quick to respond to my query and immensely helped me by providing a timely and useful solution.
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Alviya, thank you for sharing this. It’s great to hear how quickly Allen responded and how helpful his solution was. We’re glad he was able to support you so effectively.
I had great service from Allen in Customer Support
I had great service from Allen in Customer Support for Verify Online.
My documentation could not be uploaded as there seemed to be a fault with the Upload Button which meant I could not upload or take a photo of the required documents.
I emailed Allen yesterday late afternoon who responded very quickly and helpfully and sent me an alternative “verifier “ option , which worked . I emailed him again this morning to clarify the process and he again responded very quickly and clearly , and I was able to complete the process this morning . A very good experience and unexpectedly quick and helpful responses from a customer support centre . Thank you Allen . Victor Abrams .
23. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Victor, thank you for taking the time to share such detailed feedback. We’re really pleased to hear how effectively Allen supported you throughout the process. Even with the upload issue, it’s great that the alternative verifier option worked smoothly and that his quick, clear responses helped you complete everything without delay. We appreciate your kind words and will make sure Allen sees them.
Verify online is a reliable company
Verify online is a reliable company. I erroneously made a double payment to them. Then, I applied for a refund for one of the payments and I was credited after some working days.
Additionally, their customer service personnel responded promptly and politely to my concerns when I encountered some operational difficulties.
22. Jänner 2026
Antwort von Verify Online
Hi Ifunanya, thank you for taking the time to share your experience. We’re glad to hear that your refund was processed smoothly and that our team was able to support you quickly and courteously. Your feedback means a lot to us, and we’re always working to make every part of the process as straightforward as possible. If you ever need anything in the future, we’re here to help.
A business is only as good as its staff!
We had an issue with our Verify Online uploads but Allen was extremely helpful and sorted the problem for us within an hour. A business is only as good as its staff, and once again a great staff member turned a bad experience into a good one. Great customer service - Thank you Allen.
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Oscar, thank you for sharing your experience. I’m glad to hear Allen was able to resolve the upload issue so quickly and turn things around for you. He’ll be pleased to know his support made a difference. We appreciate your feedback and look forward to continuing to provide the level of service you expect from us.
Very good assistance from the help line
The help I received from the helpline when I got stuck was excellent. Allen was helpful and proactive and I was able to complete the form and upload it successfully thanks to his assistance.
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Sherie, thank you for sharing your experience. It’s great to hear that Allen was able to step in, guide you through the process, and help you get everything completed and uploaded without further issues. I’ll make sure he sees your feedback. We appreciate you taking the time to leave a review.
The respondent was very quick to…
The respondent was very quick to respond to emails and the information was very helpful indeed
21. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Latif, thank you for sharing your experience. It’s great to hear that our team responded quickly and that the information provided was genuinely helpful. We appreciate you taking the time to leave this feedback.
Had an issue I needed resolving asap…
Had an issue I needed resolving asap and Allen got back to me within minutes! He was super helpful and friendly and my issues got resolved so quickly. Thank you Allen :)
19. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Teá, thank you for sharing this. It’s great to hear Allen was able to jump in so quickly and get everything sorted for you. I’ll make sure he sees your feedback.
My advisor was a credit to his company.
My advisor was, fast, friendly and efficient. He dealt with my issues professionally and thoughtfully.
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Nicola, thank you for sharing this. It’s great to hear that your advisor was able to support you quickly and with real care. We’re glad the experience felt both professional and thoughtful, and we appreciate you taking the time to let us know.
I had an urgent issue with my DBS…
I had an urgent issue with my DBS identity verification. Allen was incredibly helpful, professional, and quick to respond. They guided me through the process and ensured everything was handled smoothly. Truly top-tier customer service during a stressful time!
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Tony, thank you so much for your kind review! We are thrilled to hear that Allen was able to provide the professional and quick support you needed to resolve your DBS identity verification. We understand how stressful urgent issues can be, and we're glad we could help get everything handled smoothly for you. We will be sure to share your feedback with Allen and the rest of our team!
The most helpful person ever
I was having technical problems partly to do with my slow internet.
Allen responded very speedily and went out of their way to make my transaction easier and catered to my own actual situation.
So many replies these days are standard replies or deflect without actually answering the question.
I wish everyone was the same.
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Charlotte, thank you for sharing this. I’m really glad Allen was able to step in quickly and support you through the technical issues, especially given the challenges with your connection. It means a lot to hear that their responses felt genuinely tailored to your situation rather than generic. A member of our support team will be in touch to make sure everything continues to run smoothly for you.
The representative (Allen) was prompt…
The representative (Allen) was prompt to respond, polite and informative on each occasion. There have been issues relating to the interface that have occurred- was charged twice (refunded) and the verification form was not responding on completion.
7. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Aidan, thank you for sharing your experience. I’m glad to hear that Allen provided prompt, polite and informative support. I’m sorry for the inconvenience caused by the interface issues, including the duplicate charge and the verification form not responding.
It’s funny how everyone has the same
It’s funny how everyone has the same
Customer service representative called Allen this website is a scam
13. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Emma, I understand why that might look unusual, but I can assure you this isn’t a scam. Allen is part of our support team, which is why his name appears frequently. A member of our team will contact you directly to help resolve this and make sure everything is sorted.
Allens helpfulness.
Allen was absolutely lovely so helpful and kind really walked me through it patiently and thoroughly. Will recommend 5 stars
12. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Thank you for sharing this. It’s wonderful to hear how supportive and patient Allen was throughout your experience. I’ll make sure he sees your comments. We really appreciate your recommendation and your five‑star rating.
Support is brilliant
The advisor was brilliant unfortunately the whole process is faff so won’t be using them again but the support was brilliant and replied very quickly to my questions.
10. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Thank you for your feedback. I’m glad to hear our advisor was helpful and that your questions were answered quickly. I’m sorry the overall process felt not as straightforward as expected. We appreciate you giving us a try and will use your comments to keep improving.
Quick response and adequate help with…
Quick response and adequate help with good communication.
7. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Efe, thank you for your feedback. We’re glad to hear you received a quick response and found the communication clear and helpful. It’s great to know the support met your needs.
helped enormously to rectify the problems.
there were some teething issues in trying to verify and download information but the assistance I was offered helped enormously to rectify the problems.
7. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Philip, thank you for sharing your experience. I’m sorry there were some initial issues with verification and downloading, but I’m glad the support you received made a real difference in getting everything resolved. We appreciate your patience and are pleased the process ended on a positive note.
Allen was very helpful
Allen was very helpful. Thank you
3. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Hi Sandrine, thank you for the review. It’s great to hear that Allen was able to help. I’ll make sure your feedback is passed on.
Professional
Fast, professional and friendly support.
31. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Verify Online
Thank you for the review. It’s great to hear you found our support fast, professional and friendly, that’s exactly what we aim for.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.