Great prices for lovely champagne. Delivery good. Packaging great. Tracking item didn't really work but thank goodness for excellent customer support via email. Thankyou. Will definitely buy again
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Das sagen Bewerter
I ordered some champagne from Vinatus for an important family party. I became anxious when told that it might get held up in customs and not arrive on time. Kelly at Vinatus answered my emails promptl... Mehr ansehen
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This was my first purchase and it will not be my last. The wine was delivered securely and quickly, and the communications were excellent throughout. Thank you VinatisUK for your excellent customer se... Mehr ansehen
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I am delighted to have found Vinatis when looking for a lesser known Burgundy. Excellent service with a surprisingly swift delivery from France. Duty and VAT all included, I now think that once I fini... Mehr ansehen
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Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Buy Wine & Champagne online for delivery to the UK & EU. Vinatis' team of expert sommeliers focus on a quality selection so all bottles get blind tasted. ✅
Kontaktinformationen
Frankreich
- vinatis.co.uk
4,3
Hervorragend
1552 Bewertungen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
Good wines
Good wines and hard to find wines at good prices
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr Bartlett,
Thank you for your feedback!
We’re delighted to hear that you enjoy our selection of wines, including the hard-to-find ones, and that you find our prices attractive.
We look forward to serving you again soon with more exciting discoveries.
Kind regards,
Caroline - Vinatis Customer Service
Excellent service
Order arrived quickly and was delivered when the courier said it would be. Bottles very well packed.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr Fitton,
We are extremely pleased to read your comment.
The whole team thanks you warmly for your trust.
Cheers to many more great wine experiences!
Best regards,
Caroline - Vinatis Customer Service
Great depth of French styles
When I first ordered from this company they were one or two picking and distribution problems but more recently it has all been smooth sailing and I like them because I can explore French regional wines that are not readily available in UK.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr John,
Thank you for your feedback. We are delighted to hear that your recent experiences with us have been smooth and enjoyable.
We’re especially pleased that Vinatis allows you to explore French regional wines that are not easily found in the UK. Your satisfaction is very important to us, and we look forward to accompanying you on many more wine discoveries in the future.
Kind regards,
Caroline – Vinatis Customer Service
Great wines, fairly priced
A very wide range of fairly priced wines, clearly and easy to navigate website, and fast delivery. Highly recommended.
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Hello,
We sincerely thank you for your positive feedback.
We are delighted that our selection, our website, and the speed of our shipping met your expectations.
Your satisfaction is our priority, and we look forward to continuing to accompany you in your wine discoveries.
Kind regards,
Caroline – Vinatis Customer Service
Easy to order and good delivery
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Hello,
We greatly appreciate your positive feedback and your satisfaction rating.
See you soon on our website for new tasting adventures.
Sincerely yours,
Caroline - Vinatis Customer Service
Very good service will use again
The wine arrived very well packaged and very promptly within the time windows given by the delivery company.
This was one of the few vendors I could find supplying demi bottles of champagne in several varieties.
I had been concerned about the delivery at one point but the customer service answered me very quickly and kept me informed of the delivery status
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr. Terry O'Brien,
We sincerely thank you for your positive feedback and are delighted that your experience met your expectations.
Your satisfaction with the speed of our shipping and the variety of our selection encourages us to continue our efforts.
We look forward to assisting you again with your next order!
Kind regards,
Caroline – Vinatis Customer Service
I ordered wine in COVID and this…
I ordered wine in COVID and this company delivered beautiful wine then and I’ve just ordered some amazing wine at such a good price. I will now be ordering regularly give your wine time to arrive if your ordering from the UK Thanks Vinatis.
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr Wilkinson,
Thank you very much for sharing your experience with us. We are delighted to hear that you appreciated our service during the COVID period and that the quality of our wines and prices continue to meet your expectations.
Your loyalty and your intention to order regularly are a real reward for our teams. Thank you as well for highlighting the delivery timeframe to the UK, we remain committed to offering the best possible service.
We look forward to accompanying you in many more enjoyable wine discoveries.
Kind regards,
Karen – Vinatis Customer Service
Easy to use website
Easy to use website, interesting and well priced wines, I went on to find one in particular and ended up buying 7! Found the one I had heard recommended on SMK at a much better price on this website than others I looked at. I like that the wines are not known to me.
30. November 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Sir or Madam,
Thank you very much for your kind feedback. We are delighted to hear that you found our website easy to use and that our selection helped you discover new and interesting wines at attractive prices.
We are especially pleased that you were able to find the wine recommended to you at a better price and that it inspired you to explore further. Helping our customers discover wines they may not already know is something we truly value.
We hope to welcome you again very soon for your next discoveries.
Faithfully yours,
Karen – Vinatis Customer Service
Great wine at a great price
Easy to order. Kept up to date with news of delivery. Well packaged and a wine that I love at a great price.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mrs Thompsett,
Thank you very much for your positive feedback. We are delighted to hear that you found the ordering process easy and that your experience met your expectations in terms of selection, pricing and delivery.
Your satisfaction is extremely important to us, and we would be pleased to assist you again with your future purchases.
Yours sincerely,
Karen – Vinatis Customer Service
Great service
Ordered a bottle of wine which I couldn’t get in the UK. Despatched very quickly …. Tracking and communication was very efficient. Took 8 days to arrive due to customs etc but will definitely use again
9. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mrs Davis,
Thank you for your feedback!
We are delighted to hear that you were able to order a wine unavailable in the UK and that our dispatch, tracking, and communication met your expectations.
We understand that the delivery took longer due to customs, and we appreciate your patience. We look forward to assisting you again with your future wine discoveries.
Kind regards,
Caroline – Vinatis Customer Service
Excellent wine I couldn’t find anywhere…
Excellent wine I couldn’t find anywhere else, certainly not at these prices.
Delivery held up by customs, this however was no fault of Vinatis, but do be aware to leave time if ordering as a gift.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr. Martin,
Thank you for your feedback. We are delighted that you were able to discover this rare wine at an excellent price.
We understand the inconvenience caused by the customs-related delay and appreciate your understanding.
Looking forward to seeing you again on our site for new discoveries.
Kind regards,
Caroline – Vinatis Customer Service
Very good service
Very good service, all arrived on time and very well packaged.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Hello,
Thank you for your order and your positive feedback.
We hope to see you again soon on our website for new adventures.
Kind regards,
Caroline - Vinatis Customer Service
Very good service and superb selection…
Very good service and superb selection of high quality wines at very good prices, delivery was very well organised with products packed very safely. Really impressed with this company and now is my favourite go to for purchases, excellent all round.
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr Hunter,
Thank you very much for your kind feedback and for placing your trust in us. We are delighted to hear that our selection and the quality of our services meet your expectations.
Your satisfaction is extremely important to us, and your positive comments truly encourage our teams. We look forward to continuing to support you with your future purchases and providing you with the same level of care and quality.
Kind regards,
Karen – Vinatis Customer Service
Avoid at all costs
I ordered a bottle of champagne for a friend's birthday. As the website was .co.uk and the charges were in £'s I had no idea that the wine would be shipped from France. The wine was stuck at customs and so it missed my friend' birthday. They could give me no indication of when it would arrive so I cancelled the order and used a UK based supplier but the refund from Vinatis was not processed. It was a full time job trying to sort it out with their customer services. They finally delivered the wine late and refused to refund anything even the delivery charge despite rubbish service. I would never use them again and have advised many people to avoid them at all costs.
14. November 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Customer,
Thank you for taking the time to share your feedback. Please accept our sincere apologies for the inconvenience you experienced.
We fully understand your disappointment regarding the delivery time. The delivery estimates provided are indicative only and may vary depending on customs clearance, which is unfortunately beyond our control.
We would also like to clarify that although our prices and currency are adapted to the destination country, our company is based in France. As a gesture of goodwill to compensate for the inconvenience caused, we are pleased to offer you a voucher equivalent to the delivery costs, valid for 6 months.
Once again, we apologise for this situation and hope these explanations have been helpful. We remain, of course, at your disposal if you require any further information.
Yours sincerely,
Karen - Vinatis Customer Service
Good company, used before and will use again
Bought some wines can't easily get in UK for the holidays. Reasonable prices and shipped promptly with no problems.
4. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Hello,
We sincerely thank you for your positive feedback and are delighted to hear that our selection and fast shipping met your expectations.
We hope to have the pleasure of serving you again with your future orders.
Kind regards,
Caroline - Vinatis Customer Service
10/10
The easiest 5stars I’ll ever give. Cracking prices, wine and delivery. I’d give 6 stars if I could. And I’m not easily pleased
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr. Miller,
A huge thank you for your wonderful feedback! Your comments truly mean a lot to us.
We are delighted to hear that our prices, the quality of our wines, and the speed of our delivery have fully met your expectations, especially coming from someone who is “not easy to please”!
Your mention of “6 stars” gives us particular pleasure. Thank you for your trust.
We remain at your full disposal and look forward to assisting you with your future discoveries.
Kind regards,
Caroline – Vinatis Customer Service
Very good service
Very good service. Ordered on a Wednesday and was delivered from France to Scotland within 5 days.
Would highly recommend on the price and delivery of their products.
1. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr Motts,
Thank you very much for your comment.
Your satisfaction is important to us and we are delighted to have been able to fulfil your expectations.
Looking forward to seeing you again soon on our site.
Sincerely yours,
Caroline - Vinatis Customer Service
Loyal Vinatis customer for good reason.
I’ve been a Vinatis customer for a couple of years now, and for good reason. Service is 1st class, selection of wines is outstanding, the tracking is spot on and their website is encyclopaedic.
Couldn’t have a celebration without them now.
In fact, II have just taken delivery of a magnum of LUPO MERAVIGLIA TRE DI TRE 2023 - BOTTER from Puglia, IT & another magnum of CRÉMANT DE BOURGOGNE - PERLE D'AURORE - from the house of LOUIS BOUILLOT for our family feast this holiday season. Well happy!
26. November 2025
Antwort von VinatisUK
Dear Customer,
Thank you so much for your wonderful message and for your loyalty over the years, it truly means a lot to us.
We are delighted to hear that you appreciate our service, wine selection, tracking, and website. Knowing that Vinatis has become part of your celebrations is the best compliment we could receive.
We wish you a wonderful holiday season filled with joy, great moments, and exceptional bottles.
Warm regards,
Caroline - Vinatis Customer Service
Great wine well priced and acceptable…
Great wine well priced and acceptable delivery time frames
28. November 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Mr CHRISTOPHER,
We sincerely thank you for your positive feedback.
We are delighted that the quality of our selections and our prices have met your expectations. Your satisfaction with the speed of delivery encourages us to continue our efforts.
Hope to see you soon on our site.
Kind regards,
Caroline - Vinatis Customer Service
Arrived safely
I bought some wines I could not easily find in the UK. I was concerned about ordering from France; however, the wines were despatched quickly and, once they'd cleared customs, were delivered promptly by DPD.
The bottles were very well packed and exactly as ordered. I've not tried the wines yet, but the ordering and delivery processes went well.
24. November 2025
Bewertung ohne vorherige Einladung
Antwort von VinatisUK
Dear Amanda,
Thank you very much for your feedback!
We’re delighted to hear that your ordering and delivery experience went smoothly and that the wines arrived safely and as expected.
We hope you enjoy tasting them, and we look forward to serving you again soon!
Sincerely yours,
Caroline - Vinatis Customer Service
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