I ordered a Crawler RC car for my grandson. I had some questions relating to the battery so I rang the model shop. My questions were easily answered by the knowledgeable person on the phone. The ca... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast delivery. Excellent service. Have made a couple of purchases now and each time it’s been great. Good choice, good advice from knowledgeable staff, great facility. Highly recommended. Thank you.
Unternehmen hat geantwortet
I would highly recommend this Hobby Shop, great selection of model kits at great prices. Ordering on their website is straightforward. Kept me upto date with my order and expected delivery date. 5 sta... Mehr ansehen
Unternehmen hat geantwortet
Absolutely overwhelmed by the help, nothing was to much trouble for these guys who really know there stuff and whats what. Very well stocked from floor to ceiling cars, trucks, 4x4s and crawlers, so... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Voltage Models is a UK stockis, based in Chichester, of all things RC, offering one of the largest ranges of Tamiya, Traxxas, HPI, FTX, Arrma, Axial and many more top brands. Our store is open six days a week from 9:00am to 5:30pm, and we ship nationwide. Most products are dispatched with next working day delivery via DPD when ordered before 4:30pm, ensuring a fast and reliable service. If you need any assistance, please don’t hesitate to get in touch — we’re always happy to help!
Kontaktinformationen
Unit 1K (Drone Safe Store), PO19 7JU, Chichester, Vereinigtes Königreich
- 01243 859444
- info@voltagemodels.com
- voltagemodels.com
4,8
Hervorragend
546 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely staff and made time for us
Lovely staff and made time for us, even though they were so busy packing up and shipping due to black Friday! Can't wait to drive the cars on Christmas day.
28. November 2025
Antwort von Voltage Models
Hi Spa,
Thank you for your lovely review! We’re delighted to hear our team could make time for you, even during the Black Friday rush. We hope you had a fantastic time driving the cars on Christmas Day — enjoy every moment!
Many thanks,
Tom
Director, Voltage Models
Excellent model online shop
Really happy with quality of service and delivery. Bought Tanya TT02 model kit and got a good price with free shipping that was quick. Many thanks
2. Dezember 2025
Antwort von Voltage Models
Hi Imran,
Thank you for your great review! We’re delighted to hear you were happy with the service and delivery, and that your Tanya TT02 model kit arrived quickly. We’re glad you found a good price and enjoyed the free shipping!
Many thanks,
Tom
Director, Voltage Models
Company answered the phone and chatted…
Company answered the phone and chatted about queries I had. Grandson absolutely loved the Traxxas TRX4M model I ended up purchasing.
27. November 2025
Antwort von Voltage Models
Hi Mark,
Thank you for your review! We’re glad we could answer your questions and help with your purchase. It’s fantastic to hear your grandson loved the Traxxas TRX4M — that’s what makes it all worthwhile!
Many thanks,
Tom
Director, Voltage Models
Quick delivery and very well packaged
Quick delivery and very well packaged, which meant the box was immaculate
2. Dezember 2025
Antwort von Voltage Models
Hi Philip,
Thank you for the great review! We're really pleased to hear your order arrived quickly and well packaged, keeping the box in immaculate condition.
Thanks again for choosing Drone Safe Store — we truly appreciate your support!
— The Drone Safe Store Team
Customer service
Once payment had been made , the response was only moments later , thanking me for my custom ect followed by a second email with a delivery date.
The item was delivered within twenty four hours, a lot less time than expected.
Thank you very much.
2. Dezember 2025
Antwort von Voltage Models
Hi there,
Thank you for your fantastic review! We're thrilled to hear our team was quick to respond and that your order arrived within 24 hours — faster than expected. We always aim to make the entire process smooth and efficient, and it’s great to know we hit the mark.
Thanks again for choosing Voltage Models — we really appreciate your support!
— The Voltage Models Team
Antwort von Voltage Models
Hi Paul,
Thank you for the great review! We're thrilled to hear you were happy with both the price and the fast dispatch. Your support means a lot to us!
Thanks again for choosing Voltage Models.
— The Voltage Models Team
Antwort von Voltage Models
Hi Jason,
Thank you for the fantastic review! We're delighted to hear you were happy with both the price and the speedy delivery. Your support means a lot to us!
Thanks again for choosing Voltage Models.
— The Voltage Models Team
Antwort von Voltage Models
Hi Mr. Clarke,
Thank you for your review! We're delighted to hear your order arrived quickly, well packaged, and at a good price. It’s great to know you’re very happy with your experience.
Thanks again for choosing Voltage Models!
— The Voltage Models Team
Great car for my son
Great car for my son, great deal and great overnight delivery. Highly recommend
30. November 2025
Antwort von Voltage Models
Hi Spencer,
Thank you for the fantastic review! We're thrilled to hear your son is enjoying his new car and that you were happy with the deal and overnight delivery. Your recommendation means a lot to us!
Thanks again for choosing Voltage Models.
— The Voltage Models Team
My partner is thrilled
Upgrade to 4 star - I received a call from Tom to advise when it was about to be delivered and my partner is absolutely thrilled with the car. (Who knew there were so many accessories for these things!)
Review 2 star initially...
I still don't have my order. I have chased 3 times, each time getting a new suggested delivery date. Customer service guys are lovely but this is causing me stress. It is an expensive present needed for a birthday not Christmas. I hate giving a bad review but you shouldn't confirm a next day delivery when you don't have the stock on site. I'll happily give a second more positive review when my order is safely delivered.
28. November 2025
Antwort von Voltage Models
Hi Katharine,
Thank you for your honest feedback, and we’re truly sorry for the delay and the stress this has caused. We completely understand how frustrating it must be, especially as this was an important gift.
We appreciate your patience and kind words about our customer service team — they’re doing their best to resolve the situation quickly. We also take your feedback on delivery communication seriously and will work to ensure stock availability is clearer in the future.
As soon as your order is safely delivered, we hope it restores your experience with us, and we’d be delighted to earn that second, more positive review.
Thank you for bringing this to our attention.
— The Voltage Models Team
Fast processing my order and the fast…
Fast processing my order and the fast delivery thankyou
27. November 2025
Antwort von Voltage Models
Hi Susan,
Thank you for your great review! We're really pleased to hear that your order was processed and delivered quickly. We always aim to provide efficient service, and it’s wonderful to know we met your expectations.
Thanks again for choosing Voltage Models!
— The Voltage Models Team
Bought this car as a gift
Bought this car as a gift. The kit price was the best I could find in the Black Friday sale. Item said on back order, but my order was still delivered in a couple of days. This was my second order from Voltage Models and another great customer experience. Will definitely use them again. Thank you.
27. November 2025
Antwort von Voltage Models
Hi Peter,
Thank you for the fantastic review! We’re so glad to hear the car made a great gift and that you found the best price during our Black Friday sale. It’s great to know that even though the item was on backorder, we were still able to get it to you quickly.
We're thrilled to hear this was your second great experience with us, and we truly appreciate your continued trust. We look forward to helping you again in the future!
Thanks again for choosing Voltage Models.
— The Voltage Models Team
Outback mini rc
What a relaxing experience from start to finish website easy to navigate item arrived in good time and in good condition outstanding service
26. November 2025
Antwort von Voltage Models
Hi Lee,
Thank you for the fantastic review! We're thrilled to hear that your experience from start to finish was so smooth — from navigating our website to receiving your Outback Mini RC in perfect condition. Outstanding service is exactly what we aim for, and it’s wonderful to know we delivered.
Thanks again for choosing Voltage Models!
— The Voltage Models Team
Antwort von Voltage Models
Hi Benj,
Thank you for the great review! We’re delighted to hear everything was smooth sailing from start to finish — that’s exactly how it should be.
We appreciate your support and hope to serve you again soon!
Best regards,
Tom
Drone Safe Store
great service and great items will use…
great service and great items will use again
26. November 2025
Antwort von Voltage Models
Hi Frank,
Thank you for the great review! We're delighted to hear the RC Pro controller is working brilliantly for your Mini 3 Pro. Klarna definitely helps make things easier, and we’re glad it improved your experience.
We really appreciate your continued support!
Best regards,
Tom
Drone Safe Store
5 star company
12. November 2025
Antwort von Voltage Models
Hi Paul,
Thank you for the 5-star review! We really appreciate your support and are glad you had a great experience with us.
Best regards,
Tom
Drone Safe Store
Great friendly staff who are…
Great friendly staff who are knowledgeable, they go above and beyond to help, thank you
1. November 2025
Antwort von Voltage Models
Hi Wayne,
Thank you for the great review! We're really pleased to hear that our team were friendly, knowledgeable, and went above and beyond to help. Your kind words mean a lot to us.
Thanks again for choosing Drone Safe Store!
Best regards,
Tom
Drone Safe Store
Antwort von Voltage Models
Hi Richard,
Thank you for the great review! We're really glad to hear you found our staff helpful and the shop well stocked. It’s wonderful to know you’d choose to shop with us again.
Thanks for visiting!
Best regards,
Tom
Drone Safe Store
Purchases a Tamiya truck & trailer 1/14…
Purchases a Tamiya truck & trailer 1/14 scale. Delivered within 24hrs, amazing service thank you.
13. November 2025
Antwort von Voltage Models
Hi Ian,
Thank you for the great review! We're delighted to hear your Tamiya 1/14 truck and trailer arrived within 24 hours — that’s exactly the level of service we aim to provide. Enjoy your new model, and thank you for choosing us!
Best regards,
Tom
Drone Safe Store
Wrong chargeo
Would have given five stars, but Carson radio starter bundle came with a European charger… so I have buy another at a £16 cost
6. November 2025
Antwort von Voltage Models
Hi Mark,
Thank you for your review and for highlighting this issue. We're really sorry to hear that your Carson Radio Starter Bundle arrived with a European charger — that’s certainly not what we want for our customers.
Please get in touch with our support team and we’ll be happy to sort this out for you. You shouldn’t have to cover the cost of a replacement, and we’ll make sure this is resolved quickly.
We appreciate your honesty and hope we can turn this experience around for you.
Best regards,
Tom
Drone Safe Store
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.