water2business Bewertungen 

Customer Service was extremely helpful. Answered the phone within seconds and Chris helped me set up an online account where I could retrieve my bills on a monthly basis.

Hannah Grimes was a great help in the Customer Service Team.

Great customer service

Really pleased with the service I've received from Water2Business while setting up the water account for our new business premises.

The team have been friendly, helpful and responsive throughout, making the changeover straightforward. Any questions I've had have been dealt with promptly and professionally.

It's always appreciated when a company makes one less thing to worry about during a busy office move!

Thank you to the team at Water2Business.

Selina is an asset to w2B. Nothing was too much trouble with sorting my account. Best water supplier in the uk w2b

My phone call was answered straight away by a polite Matthew Sellars, ,who understood exactly what information l was asking for and emailed to me as promised.
Very impressed with Water 2 Business and their staff.

I had an excellent call with Hannah today, she was so supportive and friendly. She helped with all my questions and was a joy to talk to. What a brilliantly efficient service, so personable. Next time I call, I'm going to ask for her. Thank you! Jo ☺️

Dealt with Bayley Farrow at water2business and she was excellent. She came back to me quickly to confirm my direct debit was in place, and was clear on exactly how and when my bills would be taken. Polite, professional and no chasing needed. Thanks Bayley.

Brilliant customer service. Thank you Hannah Grimes
Customer Service Advisor

I raised a complaint with Water2Business and was very impressed with how smoothly everything was handled. Ellie Webb was extremely responsive, helpful and informative throughout the process, keeping me updated and making everything very straightforward.
The process was easy from start to finish, and the issue was resolved quickly and satisfactorily. I really appreciate the excellent customer service and would definitely recommend Water2Business based on my experience.

Dealt with Maria today and she resolved the problem ,both professionally and efficiently and she was a pleasure to talk to. A credit to your company.

Very good customer service from Chloe M.

A big shout out to Maria Thomas from Customer Relations who went above and beyond to sort out a long-standing and thorny issue. Polite, efficient and with a good dollop of tenacity, Maria took on the giant that was the wholesaler, and she won. Thank you!

Bayley was very helpful sent exactly what the AP Team needed

Just phoned,chatted to a lovely soul TANYA,and she sorted all my worried out ,she made it so so so easy,well done water 2 business,and many thanks to Tanya from Bristol area,yours sean

That's great! All my questions were answered and I received detailed guidance. Thank you for the enthusiastic help from Chris Portrey 😊

The team helped me sort out the issues with my water bill really quickly - could access the information I needed and support me to find the meters I was looking for. Chris from the team was knowledgeable friendly and efficient. Its great to get a customer service team on the phone who actually understand how a water supply works and can talk you through it.

I have just has the best customer service ever from Matthew S who has been brilliant.

W2B makes account management easy. They generally reply to all emails with a positive result giving you just what you requested, though this generally takes 5 to 10 working days. What they provide is what appears to be a reliable route through to the wholesalers. i.e. Metering management. Over the phone, Tanya had a very helpful approach, making the service feel personable and precise.

The question in this box was 'what made your experience great?' my answer is Tanya Voievodina. Got through after a while holding and then Tanya and I started going through my queries one by one - she was really helpful, lovely to have such a nice exchange, her knowledge and customer service skills were equally great. She then followed things on email as she said she would and so I have nothing to say other than what a great interaction, thanks Tanya!

Having spoken to Claire E in Customer Services. Claire was extremely helpful and knowledgeable and was able to action all of our requests. Thank you.